Nortel Contact Center Multimedia Installation And Maintenance Manual page 1020
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Changing the Active server
d. In the Folder box, type \\<Servername>\Backup, where
Tip: If you created a user account specifically for mapping drives, you need
to select the Connect using a different user name check box before
adding the mapped folder.
To back up your database on tape
1
Ensure a tape drive is present on your server.
2
Insert a blank tape into the tape drive.
Backing up the database and e-mail attachments
1
On Server B, click Start > All Programs > Nortel Contact Center >
Multimedia Server > CCMM Administrator.
2
Type your user ID and password.
3
Click Login.
4
Expand Contact Center Multimedia/Outbound.
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<Servername> is the name of the server where you created the folder.
Contact Center Multimedia/Outbound
Standard 7.16
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