Nortel Contact Center Multimedia Installation And Maintenance Manual page 1553
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
8
From the Type list, select CCMM.
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Click Submit.
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In the left pane, select the Contact Center Manager Server with which you
want to associate the Contact Center Multimedia Standby server.
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Right-click the Contact Center Manager Server and then click Edit
Properties.
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Under Associated Reporting Server, select the check box next to the
current active Contact Center Multimedia server name.
ATTENTION
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Click Submit.
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On the Launchpad menu, click Logout.
Installation and Maintenance Guide
Change the names or IP addresses of servers
You must ensure that only the active Multimedia server
has a check mark in the box beside the server name.
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