Troubleshoot The Multimedia Administrator - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Troubleshooting
Troubleshoot the Multimedia Administrator
This section lists problems that can occur with the Multimedia Administrator.
For each problem, it suggests possible solutions.
Cannot log on to the Administrator
If you cannot log on to the Multimedia Administrator, verify that the database is
running.
ODBC error
If you receive an ODBC error, wait a few minutes, and then perform the task
again. This error appears when there is a delay in the database startup.
1310
Contact Center Multimedia/Outbound
Standard 7.16
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