Nortel Contact Center Multimedia Installation And Maintenance Manual page 1515
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Changing the Communication Control Toolkit server name on the
operating system
1
On the Contact Center License Server, select Start > Control Panel >
System.
2
Click the Computer Name tab.
3
Click Change.
4
Enter the new server name.
5
Click OK.
Result: The system prompts you to restart the server.
6
Click Yes.
Result: The server restarts.
Changing the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer name.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
Changing the server name on the Communication Control Toolkit
server
You must update the HOSTS file, if you do not have a DNS server on the
Communication Control Toolkit server and configure the Communication
Control Toolkit Windows users.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1515
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