Nortel Contact Center Multimedia Installation And Maintenance Manual page 1523
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
October 2007
b. Click Stop All.
c. Click Start All.
d. Click Exit to close the CCMM Service Control window.
Configuring the Contact Center Agent Desktop
The Contact Center Agent Desktop configuration file must be updated with the
new Communication Control Toolkit server name. You must change the
CCTSERVER key in the ccad.exe.config file in the Nortel\Contact Center
Multimedia\Agent Desktop directory on the Contact Center Multimedia server.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1523
Advertisement
Table of Contents
