Nortel Contact Center Multimedia Installation And Maintenance Manual page 1527
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
2
Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3
Update the file to reflect the new name of the Communication Control
Toolkit server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4
Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5
Close all windows to complete the procedure.
Installation and Maintenance Guide
Change the names or IP addresses of servers
1527
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