Nortel Contact Center Multimedia Installation And Maintenance Manual page 1226
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Maintaining the database
1
On the Windows Start menu, click All Programs > Nortel Contact Center
> Multimedia Server > CCMM Services Control.
Result: The CCMM Service Control window appears.
2
Click Stop All.
3
Under Caché Controller Service, click Start.
4
Under CCMM Starter Service, click Start.
5
Under CCMM License Service, click Start.
6
Click Exit to close the CCMM Service Control window.
7
On the Windows Start menu, click All Programs > Nortel Contact Center
> Multimedia Server > CCMM Administrator.
8
Type your user ID and password.
9
Expand Contact Center Multimedia/Outbound.
10
Expand Database Administration.
1226
Contact Center Multimedia/Outbound
Standard 7.16
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