Nortel Contact Center Multimedia Installation And Maintenance Manual page 904

Installing the Standby server
Using Microsoft Remote Desktop Connection as your remote support
access tool
If pcAnywhere 11.5 is installed on your server, you do not need to enable
Microsoft Remote Desktop Connection as your remote support access tool.
Therefore, you can skip this procedure.
Microsoft Remote Desktop Connection for administration (formerly known as
the Terminal Services Administration Mode) is installed by default on Windows
Server 2003. After you install Windows Server 2003, Microsoft Remote
Desktop Connection is installed, but not enabled.
Enabling Microsoft Remote Desktop Connection for administration
To enable Microsoft Remote Desktop Connection for administration, you must
be logged on to the system with administrator privileges.
1 On the Standby server, click Start > Control Panel > System.
Result: The System Properties window appears.
2 Click the Remote tab.
904 Contact Center Multimedia/Outbound
Standard 7.16