Nortel Contact Center Multimedia Installation And Maintenance Manual page 1193
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
3
Click Stop.
4
Repeat steps 2 and 3 for each service.
5
Close the Services window.
Uninstalling the Contact Center Multimedia/Outbound software
1
Log on to the Multimedia server with Local Administrator privileges.
2
On the Windows Start menu, click Control Panel > Add or Remove
Programs.
Result: The Add/Remove Programs window appears.
Note: Ensure that you review the Add/Remove Programs window for any
service updates or service update supplements. service updates and
service update supplements begin with the characters CCMM_SU in the
Add/Remove Programs window.
3
Remove any service updates or service update supplements in the reverse
order of the order they were installed:
a. Select Nortel Contact Center Multimedia/Outbound, and then click
Installation and Maintenance Guide
Change.
Result: The Installation Change Welcome window appears.
Uninstalling the software
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