Nortel Contact Center Multimedia Installation And Maintenance Manual page 1139
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
To delete a closed reason
1
Log on to the Multimedia Administrator.
2
Expand Contact Center Multimedia/Outbound.
3
Expand Agent Desktop Administration.
4
Double-click Closed Reasons.
Result: The Closed Reasons window appears.
5
Select a closed reason from the list provided.
6
Click Delete.
7
Click Close.
Installation and Maintenance Guide
Configuring e-mail settings and routing
1139
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