Nortel Contact Center Multimedia Installation And Maintenance Manual page 1419

October 2007
On the Standby Server
12 Change the Standby Server name using the following steps:
a. On the Standby Server, select Start > Control Panel > System.
b. Click the Computer Name tab.
c. Click Change.
d. Enter the new server name.
e. Click OK.
Result: The system prompts you to restart the server.
f. Click Yes.
Result: The server restarts.
13 In the Server Setup Configuration Utility, change the Replication Server IP
address on the Database Replication tab.
14 Restart the server.
15 Ensure that you can ping the Replication Server.
Changing the Contact Center Manager Server name
Complete the following tasks described in this section:
1. If you have a Domain Name Service (DNS) server in your network, update
the DNS with the new server name of the Contact Center Multimedia/
Outbound.
2. On the Contact Center Manager Administration server, update the server
HOSTS file, if required, and configure the new Contact Center Manager
Server name properties.
3. Synchronize the name on the operating system with the Contact Center
Manager Server name.
4. On the Communication Control Toolkit server, update the HOSTS file, if
required, and configure the Content Management Framework for the new
Contact Center Manager Server name.
5. On the Contact Center Multimedia server, update the HOSTS file, if
required. Also update the server settings with the new Contact Center
Manager Server name, and License Manager server, if required.
Installation and Maintenance Guide
Change the names or IP addresses of servers
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