Nortel Contact Center Multimedia Installation And Maintenance Manual page 1119

October 2007
h. Click Close to close the Auto-Responses window.
2 When the selected auto-response is highlighted, click the black arrow (
to insert the selected auto-response name into the selection box.
3 Click Save.
Result: The rule is configured and the rules are displayed in the rules list.
4 Click Finish.
You can repeat this process to configure other rules.
Printing a rule summary
You can view and print a list of the rules you configure. Review the order in
which the rules are applied to each recipient contact. You can also see the status
of each rule.
You can export the rules from the Rule Precedence window to a text file for
printing.
Installation and Maintenance Guide
Configuring e-mail settings and routing
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