Section A: Switching To Standby When Primary Server Fails - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
October 2007
Section A: Switching to Standby when
In this section
Overview
Step 1. Ensure the failed server is disconnected from the network
Step 2. Promote Server B
Step 3. Confirm the mode of Server B
Step 4. Associate the new reporting server
Step 5. Configure the external Web server
Step 6. Configure the Contact Center Agent Desktop
Step 7. Disable the failed server
Step 8. Confirm the Multimedia services
Installation and Maintenance Guide
Primary server fails
Changing the Active server
976
977
978
982
984
986
988
989
991
975
Advertisement
Table of Contents
