User Manuals: Nortel NN43119-101 IP Softphone

Manuals and User Guides for Nortel NN43119-101 IP Softphone. We have 1 Nortel NN43119-101 IP Softphone manual available for free PDF download: User Manual

Nortel NN43119-101 User Manual (136 pages)

IP Softphone

Brand: Nortel | Category: Software | Size: 0 MB

Table of Contents

11
- July
  9
- June
  9
- Revision History
  9
- IP Softphone 2050 Overview
  
  17
  - Features
    17
  - Components
    19
    
    Local Directory Window
    19
    
    Settings Window
    19
    
    Expansion Module
    20
    
    System Tray Icon and Menu
    20
- IP Softphone 2050 Call Control Window
  
  21
  - Accessibility Interface
    21
  - Call Control Window
    22
    
    Version
    23
  - Accessibility Interface
    23
  - Call Control Window Elements and Functions
    24
  - Hot Keys
    27
    
    Adding a Hot Key
    27
    
    Removing a Hot Key
    28
  - System Tray Icon and Menu
    28
- IP Softphone 2050 Directories
  
  29
  - Local Directory
    29
    
    Opening a Local Directory from the Call Control Window
    30
  - CS 1000 Directory
    30
    
    Personal Directory
    30
    
    Callers List
    31
    
    Redial List
    31
    
    Opening Cs 1000 Directory Features
    32
    
    Application Server Administration
    33
    
    Password Administration
    33
- Installing and Setting up the IP Softphone 2050
  
  34
  - System Requirements
    34
    
    Nortel Usb Audio Kit
    34
    
    Supported Operating Systems
    34
  - Installing the IP Softphone 2050
    35
    
    Client Licensing
    35
- Managing Contacts from the Local Directory
  
  36
Managing Contacts from the Cs 1000 Directory

47
Managing IP Softphone 2050 Calls

51
- Making Telephone Calls
  51
- Answering Telephone Calls
  52
- Incoming Call Notification
  52
- Holding and Retrieving Telephone Calls
  53
- Using Record on Demand Key
  53
  - Using Save Key
    54
- Hanging up Telephone Calls
  55
- Support for TAPI Applications
  55
- Viewing Active Status
  56
- IP Softphone 2050 Expansion Module
  
  58
  - Using the Expansion Module
    59
  - Working with Groups
    59
- IP Softphone 2050 Graphical External Application Server
  
  61
- IP Softphone 2050 USB Headset Adapter
  
  63
- IP Softphone 2050 Macros
  
  70
  - Entering a Macro
    70
  - Deleting a Macro
    71
  - Playing a Macro
    71
IP Softphone 2050 Menu Commands

72
- Call Control Window Menu Command
  72
  - Using the File Menu
    72
  - Using the Edit Menu
    73
  - Using the Keys Menu
    73
  - Using the View Menu
    74
  - Using the Help Menu
    74
  - Using the Change Menu
    75
  - Using the Icon Menu
    75
- IP Softphone 2050 Settings
  76
  - Opening the Settings Window
    76
Using the Settings Window

77
- Profiles
  78
  - Reset Button
    78
  - Creating New Profiles
    79
  - Modifying Profile Names
    79
  - Removing Profiles
    79
  - Exporting Profiles
    80
  - Selecting Profiles
    80
  - Importing Profiles
    81
- Server
  82
- License Servers
  84
- Features
  85
- Theme
  85
- Audio
  86
- Macros
  86
- Sound Devices
  87
  - Handsfree/Ringing/Paging Device
    87
  - Headset or Handset Device
    87
- Hardware ID
  88
  - Mac Addresses
    88
  - Selecting Mac Addresses
    89
- Advanced Audio
  90
- Listener IP
  91
- Notifications
  91
- Hot Keys
  92
- Text Replacements
  92
- Lamp Sounds
  93
- Key Type
  94
  - Phone Number Dialog Box
    94
- Expansion Module
  95
- Language
  95
- Personal Call Recording
  96
- Plantronics USB Bluetooth Headset
  97
- USB Headset
  97
  - Selecting the Headset
    97
  - Setting External Lamp Controls
    97
  - Configuring Smart Functions
    99
  - Using the Backlight
    99
- About
  100
- Accessibility Interface
  
  101
  - Control Groups
    101
  - Accessibility Interface Menu
    102
  - Navigating Control Groups and Menu Commands
    102
    
    Line and Feature
    102
    
    Navigating Control Groups
    103
    
    Navigating Menu Commands
    103
  - Using Hot Keys
    104
  - Limitations of Accessibility Interface
    104
- Configuring CS 1000 Directory User Preferences
  
  105
  - Choosing the Language
    105
  - Configuring the Date and Time
    106
  - Enabling the Call Timer
    106
  - Configuring Call Log Options
    106
    
    Logging All/Unanswered Incoming Calls
    107
    
    New Call Indication
    107
    
    Preferred Name Match
    108
    
    Area Code Setup
    109
    
    Name Display Format
    109
  - Using Password Administration
    110
    
    Enabling Password Protection
    110
    
    Changing Your Personal Password
    111
- IP Softphone 2050 Diagnostics
  
  113
  - Overview
    113
  - Using the IP Softphone 2050 Diagnostics
    113
    
    Using the Diagnostics View Menu
    114
Troubleshooting the IP Softphone 2050

115
- IP Softphone 2050
  
  115
- Troubleshooting the
  
  115
- Connectivity Problems
  
  117
  - Troubleshooting the IP Softphone 2050
    
    115
    
    Connectivity Problems
    115
    
    Suggested Remedy Actions
    115
    
    Connection Is Reinitializing
    117
    
    Unable to Obtain Valid License
    117
    
    Authorization Failed
    118
    
    Service Denied
    119
    
    Unable to Connect to GXAS Server
    119
    
    Unable to Retrieve Communication Server Parameters from DHCP Server
    119
    
    Audio Problems
    120
    
    Basic Audio Operation
    120
    
    Broken or Choppy Speech
    121
    
    One-Way Audio
    121
    
    Windows Sound Plays from the Headset
    122
    
    Advanced Audio Problems Due to Network Performance
    123
    
    Reset Conditions
    123
    
    Headset Not Functioning
    124
    
    USB Headset Problems
    124
    
    Usb Headset Adapter Features Appear Dimmed
    125
    
    Cannot Hear Audio through Headset
    127
    
    Sound Still Comes out of My Computer Speakers
    127
    
    TAPI Problems
    127
    
    Attempting to Use TAPI Feature When IP Softphone 2050 Is Not Active
    128
    
    TAPI Service Provider Is Missing
    128
  - Index
    
    131
    
    User Guide
    136

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User Manuals: Nortel NN43119-101 IP Softphone

Nortel NN43119-101 User Manual (136 pages)

Table of Contents

Table of Contents

IP Softphone 2050 Overview

IP Softphone 2050 Call Control Window

IP Softphone 2050 Directories

Installing and Setting up the IP Softphone 2050

Managing Contacts from the Local Directory

Managing Contacts from the Cs 1000 Directory

Managing IP Softphone 2050 Calls

IP Softphone 2050 Expansion Module

IP Softphone 2050 Graphical External Application Server

IP Softphone 2050 USB Headset Adapter

IP Softphone 2050 Macros

IP Softphone 2050 Menu Commands

Using the Settings Window

Accessibility Interface

Configuring CS 1000 Directory User Preferences

IP Softphone 2050 Diagnostics

Troubleshooting the IP Softphone 2050

IP Softphone 2050

Troubleshooting the

Connectivity Problems

Troubleshooting the IP Softphone 2050

Index

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