Troubleshoot Archiving - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Troubleshooting
Troubleshoot archiving
This section lists problems that may occur with the Contact Center Multimedia
Archive utility.
Cannot archive attachments
You must install the appropriate language patch for Windows Server 2003
Enterprise Edition or Windows Server 2003 Standard Edition to successfully
archive contacts that have attachment names in languages that are not installed
by the default English Windows Server 2003 Enterprise Edition or Windows
Server 2003 Standard Edition operating system.
1326
Contact Center Multimedia/Outbound
Standard 7.16
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