Nortel Contact Center Multimedia Installation And Maintenance Manual page 1520

Change the names or IP addresses of servers
Configuring Contact Center Manager Server
1 On the Contact Center Manager Server, select Nortel Contact Center >
Manager Server > Server Setup Configuration.
2 Click the CCT Server tab.
3 In the CCT Host Name box, type the new name of the Communication
Control Toolkit server.
4 Click Apply.
Configuring the Contact Center Multimedia server
When you change the name of the Communication Control Toolkit server, you
must update the Contact Center Multimedia server.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Contact Center Multimedia server with the new computer name. If you do
have a DNS server, continue with "Configuring the server settings" on page
1521.
ATTENTION
1 On the Contact Center Multimedia server, browse to the HOSTS file
provided with the Windows Server 2003 installation in the following
directory:
<x>:\Windows\system32\drivers\etc
2 Right-click the HOSTS file and open the file with a text editor (for example,
Notepad) to modify the host tables.
Result: The HOSTS file appears in the text editor. The HOSTS file consists
of a list of IP addresses followed by a server name.
3 Update the file to reflect the new name of the Communication Control
Toolkit server.
1520
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Contact Center Multimedia/Outbound
Standard 7.16