Nortel Contact Center Multimedia Installation And Maintenance Manual page 1210
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Maintaining the database
3
On the Contact Center Multimedia server, map the shared folder.
a. Start Windows Explorer.
b. On the Tools menu, click Map Network Drive.
c. In the Drive box, select an unused drive letter.
d. In the Folder box, type \\<Servername>\Backup, where
Tip: If you created a user account specifically for mapping drives, you might
need to select the Connect using a different user name check box before
adding the mapped folder.
To back up your database on tape
1
Ensure a tape drive is present on your server.
2
Insert a blank tape into the tape drive.
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<Servername> is the name of the server where you created the folder.
Contact Center Multimedia/Outbound
Standard 7.16
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