Migrating Contact Center 6.0 To A New Server - Nortel Contact Center Multimedia Installation And Maintenance Manual

C h a p t e r 7
Migrating Contact Center 6.0 to a new
server
In this chapter
Overview
Section A: Source server requirements
Section B: Preinstallation
Section C: Installation
Section D: Postinstallation
Section E: Client configuration
Section F: External component configuration
Section G: Contact Center Manager server configuration
Section H: CCMA server configuration
Section I: CCT server configuration
Section J: Contact type configuration
Section K: Agent configuration
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