Step 12. Update The E-Mail Attachment Folders - Nortel Contact Center Multimedia Installation And Maintenance Manual

Nortel contact center multimedia software: user guide
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Changing the Active server

Step 12. Update the e-mail attachment folders

You must ensure that the e-mail attachment folders point to Server A.
1
In the Multimedia Administrator tool, expand Contact Center Multimedia.
2
Expand E-mail Administration.
3
Double-click E-mail Configuration.
Result: The E-Mail Configuration window appears.
4
Under Attachment Files, replace the inbound and outbound e-mail
attachment shared folder names to show the name of Server A, and click
Save.
Result: The e-mail attachment folders are updated.
5
Close the Contact Center Multimedia Administrator.
1048
Contact Center Multimedia/Outbound
Standard 7.16

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