Migrating Contact Center 6.0 to a new server
1
Select Start > All Programs > Nortel > Symposium TAPI Service
Provider > Configure Database.
2
If you are prompted, enter the customer number for the switch.
Result: The application configuration dialog box appears.
3
Click Convert Text file.
Result: The Open dialog box appears.
4
Browse to the download.txt you created. For more information, see "To
create a switch configuration information text file" on page 778.
782
Contact Center Multimedia/Outbound
Standard 7.16