Nortel Contact Center Multimedia Installation And Maintenance Manual page 1529

Nortel contact center multimedia software: user guide
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October 2007
4
Enter the new server name.
5
Click OK.
Result: The system prompts you to restart the server.
6
Click Yes.
Result: The server restarts.
Updating the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer name.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
Changing the Contact Center Multimedia server name
When you change the Contact Center Multimedia server name, you must update
the HOSTS file if you do not have a DNS server and configure the server
settings to reflect the new server name.
Updating the HOSTS file
If you do not have a DNS server, you must manually update the HOSTS file on
the Contact Center Multimedia server with the new server name. If you do have
a DNS server, continue with"Configuring the Contact Center Multimedia server
name" on page 1531.
ATTENTION
Installation and Maintenance Guide
Incorrectly modifying a host table can cause extensive
network problems. Before you modify host tables, review
the information about hosts in the supporting
documentation for Microsoft Windows Server 2003.
Change the names or IP addresses of servers
1529

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