Nortel Contact Center Multimedia Installation And Maintenance Manual page 1504

Nortel contact center multimedia software: user guide
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Change the names or IP addresses of servers
3
Update the file to reflect the new name of the Contact Center Manager
Administration server.
If you do not see a server name for the Contact Center Manager Server
listed in the HOSTS file, a DNS server is configured in your network for
name resolution. You do not need to update the HOSTS file.
4
Click File > Save to save your changes.
Save the file without an extension so that your system recognizes the
changes.
Result: The system automatically reads the new settings.
5
Close all windows to complete the procedure.
Configuring the server settings
1
Log on to the Contact Center Multimedia server.
2
Log on to the Contact Center Multimedia Administrator using an
administration user ID and password.
3
In the Contact Center Multimedia Administrator window, expand Contact
Center Multimedia.
4
Expand General Administration.
1504
Contact Center Multimedia/Outbound
Standard 7.16

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