Nortel Contact Center Multimedia Installation And Maintenance Manual page 1491

October 2007
Changing the Contact Center Manager Administration server name in
Windows
1 On the Contact Center Manager Administration server, select Start >
Control Panel > System.
2 Click the Computer Name tab.
3 Click Change.
4 Enter the new server name.
5 Click OK.
Result: The system prompts you to restart the server.
6 Click Yes.
Result: The server restarts.
Changing the Domain Name Service server
If you configure a Domain Name Service (DNS) server for name resolution in
your network, you must contact your local network prime to update the DNS
with the new computer name.
To verify that the new IP address is up to date on the DNS, use the ping <server
name> DOS command with the new server name to confirm that the system
responds with the corresponding IP address.
Running the ChangeSOAPSrv utility
If you have SU04 or later, this procedure is not applicable. This procedure is
required only for SU03 or earlier.
After you change the server name, SOAP processes do not function properly
(because they still refer to the old server name), and you cannot work with the
components that require SOAP functionality, such as Configuration.
1 On the Contact Center Manager Administration server, double-click the
Configuration component.
2 When you receive a pop-up message indicating that you must run the
ChangeSOAPSrv utility
Installation and Maintenance Guide
Change the names or IP addresses of servers
,
note the path that appears in the message.
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