October 2007
h. Give full permissions to your current user account on the Multimedia
i.
j.
2
Update the security properties for the user by performing the following
steps:
a. Click the Security tab.
b. Click Add.
c. Select the user account you are currently using. Give full permissions
d. Click Apply.
e. Click OK.
f.
3
On the Contact Center Multimedia server, map the shared folder.
a. Start Windows Explorer.
b. On the Tools menu, click Map Network Drive.
c. In the Drive box, select an unused drive letter.
Installation and Maintenance Guide
server.
Click Apply.
Click OK.
to your current user account on the Multimedia server.
Click OK to close the Properties window.
Changing the Active server
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