Nortel Contact Center Multimedia Installation And Maintenance Manual page 1532
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Change the names or IP addresses of servers
13
On the Contact Center Multimedia server, navigate to the path
D:\Nortel\Contact Center
Multimedia\Outbound\Manager\ocmt.exe.config.
14
On the appropriate line of the text file, replace the name of the old Contact
Center Multimedia server with the new Contact Center Multimedia server.
15
On the Contact Center Multimedia server, navigate to the path
D:\Nortel\Contact Center Multimedia\Common utilities\db.propertiesg.
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On the appropriate line of the text file, replace the name of the old Contact
Center Multimedia server with the new Contact Center Multimedia server.
17
Restart the Multimedia services using the following steps:
a. On the Windows Start menu, click All Programs > Nortel Contact
Center > Multimedia Server > CCMM Services Control.
Result: The CCMM Service Control window appears.
b. Click Stop All.
c. Click Start All.
d. Click Exit to close the CCMM Service Control window.
1532
Contact Center Multimedia/Outbound
Standard 7.16
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