Nortel Contact Center Multimedia Installation And Maintenance Manual page 1243

October 2007
8 In the Restore Contacts From Folder box, browse to the folder from which
you want to restore the archive. The Restore Utility restores all data from
the folder that you choose.
Result: The restore details appear in the Contacts to Restore, Customer
Data Archived and Date of Archive, Date Contacts Archived Up To, and
Archive Description or Comments fields.
9 Click Restore Now.
Result: In order to prepare the data for restoring, all of the audit records
archived are loaded into the database from the archive location. This
activity takes time that results in a delay to show the progress bar that
denotes the commencement of the restoration. Do not close the Archive
utility during this time. The delay is proportional to the number of audit
records that were archived.
Installation and Maintenance Guide
Archiving and restoring data
1243