User Manuals: Nortel CTI ToolKit Integration Platform

Manuals and User Guides for Nortel CTI ToolKit Integration Platform. We have 1 Nortel CTI ToolKit Integration Platform manual available for free PDF download: User Manual

Nortel CTI ToolKit User Manual

Nortel CTI ToolKit User Manual (108 pages)

PeriProducer CTI Toolkit for M1

Brand: Nortel | Category: Software | Size: 1 MB

Table of Contents

Table of Contents

3
- Important Notice
  2
- Preface
  
  5
- Overview of CTI Features
  
  11
- Toolkit Installation and Removal Procedures
  
  21
- CTI Toolkit Blocks Reference
  
  27
  - CTI Toolkit Blocks Reference
    28
  - CTI Programming
    28
    
    Configuration Requirements
    28
    
    Error Condition Handling
    28
    
    Folders and Data Cards
    28
  - CTI Toolkit Blocks
    30
    
    Agent Function
    30
    
    CTI Initialize
    32
    
    Device Parameter Data
    33
    
    Destination Number
    35
    
    Register Device
    35
    
    Set Event Handling
    37
    
    Telephony Event Data
    40
    
    Telephony Request
    42
    
    User Data
    45
    
    Device Statistics Data
    47
    
    Send TAPI Call Data
    50
    
    Send TAPI SCCS Call Data
    51
    
    CSTAPILS Settings
    52
    
    Gettapidata
    52
    
    Log Message
    53
- Example Applications
  
  55
  - Example Applications
    56
  - Agent Function
    56
  - CTI Initialize
    58
  - Device Parameter Data
    58
  - Register Device
    58
  - Set Event Handling
    59
  - Telephony Event Data
    63
  - Telephony Request
    65
  - User Data
    68
  - Device Statistics Data
    69
  - Send TAPI Calldata/Send Tapisccs Calldata
    70
  - Log Message
    71
- Example Log Files
  
  73
Telephony Event Data Csvapi Log File

76

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