Nortel North American DMS-100 Instruction Manual page 486

Summary of Clearing MP keyboard trouble (continued)
Replace
2
keyboard
Test MP
keyboard with
TAMI
diagnostics
respond?
RTS MP
position
Test passes?
Escalate to next
level of support
DMS-100 Family NA100 Trouble Locating and Clearing Procedures Volume 2 of 2 LET0015 and up
Trouble locating and clearing procedures (continued)
TOPS MP Operator complaint (standalone)
Clearing MP keyboard trouble
3
N
Keys
4
Y
6
N
Replace HSLI
card
Y
Test MP
keyboard with
TAMI
diagnostics
7
Replace MP
base controller
Test MP
keyboard with
TAMI
diagnostics
8
respond?
(continued)
N
Keys
5
respond?
Y
RTS MP
position
End
procedure
N
Keys
7
Y
8
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