Nortel North American DMS-100 Instruction Manual page 461

1-440 Trouble locating and clearing procedures (continued)
TOPS MP Operator complaint (integrated)
Clearing voice communication path trouble
Summary of clearing voice communication path trouble
Keep call on
VDU
Secure headset
cable
Does the
headset
work?
Y
6
1
POST CF3P
297-8021-544 Standard 14.02 May 2001
Replace
defective
N
headset with
headset that
works
N
Does the new
headset
work?
Y
6
Circuit SB?
BSY and TST
CF3P circuit
2
(continued)
Does the N
original
headset
work?
Note CF3P
N
Wait until IDL
Y
Replace
defective
headset with
headset that
works
Drop call
1