Nortel North American DMS-100 Instruction Manual page 413

1-398 Trouble locating and clearing procedures (continued)
Softkey information does not download to the ADSI set
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297-8021-544 Standard 14.02 May 2001
Use the QUERYPM CNTRS command to determine the CMR load name.
>querypm CNTRS
and press Enter.
Example of a MAP response:
Unsolicited MSG limit = 250, Unit 0 = 0, Unit 1 = 0.
Unit 0:
RAM Load: ECL05AY
EEPRom Version: AC01
EEPRom Load: Loadable: MX77NF02, Executable: MX77NF02
CMR LOAD: CMR03A
UP: MX77AA
Unit 1:
RAM Load: ECL05AY
EEPRom Version: AC01
EEPRom Load: Loadable: MX77nf02, Executable: MX77NF02
CMR LOAD: CMR03A
UP: MX77AA
Note: In this example, the CMR load name is CMR03A.
To access the inventory table for the PM (LTCINV or RCCINV), type
>Table LTCINV
and press Enter.
Compare the CMR load name in the PM and the CMR load name in the
inventory table.
If CMR load name in PM
matches the CMR load name in the inventory table
does not match the CMR load name in the inventory
table
CAUTION
Loss of Service
A BSY of the CMR card on the active unit of the PM affects
CLASS services. CLASS services that use the card cannot
function.
To busy the CMR card, type
>bsy UNIT unit_no CMR
and press the Enter key.
where
(continued)
Do
step 18
step 11