Nortel 2245 Installation And Configuration Manual
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Nortel 2245 Installation And Configuration Manual

Nortel 2245 Installation And Configuration Manual

Wlan ip telephony for communication server 1000
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Nortel Networks Communication Server 1000
Nortel Networks Communication Server 1000 Release 4.0
WLAN IP Telephony
Installation and Configuration
Document Number: 553-3001-304
Document Release: Standard 3.00
Date: September 2004
Year Publish FCC TM
Copyright © 2004 Nortel Networks
All Rights Reserved
Produced in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant.
SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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  • Page 1 All Rights Reserved Produced in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
  • Page 3 Standard 2.00. This document has been up-issued to reflect changes in technical content. May 2004 Standard 1.00. This document is issued to support the Nortel Networks WLAN system, including the Nortel Networks WLAN IP Telephony Manager 2245, Nortel Networks WLAN Application Gateway 2246, Nortel Networks WLAN Handset 2210, and Nortel Networks WLAN Handset 2211.
  • Page 4 Page 4 of 206 Revision history 553-3001-304 Standard 3.00 September 2004...

  • Page 5: Table Of Contents

    Loud noise environments ....... . . WLAN IP Telephony Manager 2245 ......
  • Page 6 Zones ........... WLAN IP Telephony Manager 2245 planning ....
  • Page 7 Pre-installation checklist ........Installing the WLAN IP Telephony Manager 2245 ....
  • Page 8 Changing the master IP address ......Configuring the WLAN IP Telephony Manager 2245 ... . .
  • Page 9 Viewing software version ........For the WLAN IP Telephony Manager 2245 ....
  • Page 10 Troubleshooting coverage issues ......Before calling Nortel Networks Technical Support ....
  • Page 11 Contents Page 11 of 206 Navigating the Administration console ..... . Task summary list ........Configuring the OAI Box ..
  • Page 12 Page 12 of 206 Contents 553-3001-304 Standard 3.00 September 2004...

  • Page 13: About This Document

    Page 13 of 206 About this document This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described are supported in your area. Subject This document describes the planning, installation, configuration,...
  • Page 14 Page 14 of 206 About this document • Communication Server 1000M Chassis (CS 1000M Chassis) • Communication Server 1000M Cabinet (CS 1000M Cabinet) • Communication Server 1000M Half Group (CS 1000M HG) • Communication Server 1000M Single Group (CS 1000M SG) •...

  • Page 15: Conventions

    About this document Page 15 of 206 Table 1 Meridian 1 systems to CS 1000M systems (Part 2 of 2) This Meridian 1 system... Maps to this CS 1000M system Meridian 1 PBX 61C CS 1000M Single Group Meridian 1 PBX 61C CP PII CS 1000M Single Group Meridian 1 PBX 81 CS 1000M Multi Group...

  • Page 16: Related Information

    To obtain Nortel Networks documentation on CD-ROM, contact your Nortel Networks customer representative. Declaration of conformity The WLAN IP Telephony Manager 2245 and WLAN Application Gateway 2246 have been found to comply with the following: • FCC Part 15 Class A - Radiate and Conducted Emissions requirements •...
  • Page 17 EN 61000-3-3 Flickers Emissions. WARNING Changes or modifications to this equipment not approved by Nortel Networks may cause this equipment to not comply with part 15 of the FCC rules and void the user's authority to operate this equipment. WARNING This equipment contains no user-serviceable parts inside.

  • Page 18: Shielded Cable

    Page 18 of 206 About this document Shielded cable Nortel Networks recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements. 553-3001-304 Standard 3.00 September 2004...

  • Page 19: Overview

    Loud noise environments ....... . . WLAN IP Telephony Manager 2245 ......
  • Page 20 DHCP server • Trivial File Transfer Protocol (TFTP) server • Firewall • Nortel Networks WLAN Handset 2210 and Nortel Networks WLAN Handset 2211 • Nortel Networks WLAN IP Telephony Manager 2245 • Nortel Networks WLAN Application Gateway 2246 (optional) •...
  • Page 21 Gateway 2246 TFTP IP Network Server DHCP Server Firewall Subnet B Syslog WLAN IP Telephony Server Manager 2245 Wireless IP Network Subnet A WLAN IP Telephony Manager 2245 Access Point Access Point PHILIPS PHILIPS PHILIPS WLAN IP Telephony Installation and Configuration...

  • Page 22: Call Server

    TFTP Server A TFTP Server is required in an IP Telephony system to distribute software to the wireless handsets and WLAN IP Telephony Manager 2245. It can reside on a different subnet than the Call Server and Access Points. The TFTP Server can be located on either side of the firewall.

  • Page 23: Language

    The WLAN Handsets 2210/2211 communicate with the CS 1000 or Meridian 1 system and with the WLAN IP Telephony Manager 2245. Just like wired telephones, the wireless handsets receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long-distance calls (subject to corporate restrictions).

  • Page 24: Wired Equivalent Privacy (Wep)

    WLAN system. It is required to utilize the 11Mb/s maximum transmission speed available in the WLAN Handsets 2210/2211. The WLAN IP Telephony Manager 2245 acts as a proxy for the wireless handsets. It provides a number of services including a QoS mechanism, AP bandwidth management, and efficient RF link utilization.

  • Page 25: Wlan Application Gateway 2246

    802.11 and 802.11b standards. Each subnet where the wireless handsets will operate requires at least one WLAN IP Telephony Manager 2245. One unit can process 80 simultaneous calls. If greater capacity is required, multiple units can be used in a master- slave arrangement.

  • Page 26: Access Points

    Page 26 of 206 Overview Access Points 802.11b Access Points (APs) provide the connection between the wired Ethernet LAN and the wireless (802.11) LAN. APs must be positioned in all areas where the wireless handsets will be used. The number and placement of APs affects the coverage area and capacity of the wireless system.

  • Page 27: Planning

    Zones ........... WLAN IP Telephony Manager 2245 planning ....

  • Page 28: Dhcp Server Planning

    * DHCP Option 3 – Default Gateway • * DHCP Option 60 – Class Identifier. The wireless handsets use the Class Identifier of “Nortel- 221x-A”. The DHCP server can use the string in the Class Identifier to uniquely identify a wireless handset. •...

  • Page 29: Tftp Server Planning

    Server, and if the version is different, the wireless handset downloads the new firmware from the TFTP Server. Similarly, when a WLAN IP Telephony Manager 2245 reboots, or is manually reset by the operator, it checks its version of software against the version on the TFTP Server. If the versions are different, the WLAN IP Telephony Manager 2245 downloads the new software.

  • Page 30: Syslog Server Planning

    Allow time for the TFTP server to refresh and be aware of the files before attempting to download software to the wireless handsets and WLAN IP Telephony Manager 2245. Monitor the TFTP Server for any errors. The TFTP Server can be located anywhere on the network if then wireless handsets have the subnet mask and default IP gateway configured correctly.

  • Page 31: Ap Planning

    Refer to the documentation for the Wireless Security Switches and WLAN Access Points for information on configuring syslog messages. For information on configuring syslog messages on the WLAN IP Telephony Manager 2245, see “Configuring the network” on page There are numerous third-party Syslog Servers available.

  • Page 32: Site Survey

    107. Note: The WLAN Handsets 2210/2211 do not require connectivity to a 2245 IP Telephony Manager or the Call Server to enable the Site Survey mode to be used. The minimum configuration required is the Extended Service Set Identifier (ESSID) of the WLAN or test AP and the WEP keys, if applicable.
  • Page 33 Planning Page 33 of 206 • Adjacent APs and channel interference – In order to avoid undesirable interference from adjacent APs, ensure that adjacent APs do not use channels that overlap on the same frequencies. Figure 2 shows the frequencies used by each channel. In the figure, channels on the same horizontal line do not overlap.
  • Page 34 Page 34 of 206 Planning • Wireless handset range – Wireless LAN coverage must be available wherever wireless handsets will be used. Although the typical range for a wireless handset is comparable to that of a laptop computer utilizing a wireless LAN PC Card, the range may not be exactly the same.

  • Page 35: Conducting An Effective Site Survey

    Planning Page 35 of 206 Note: In a very large or complex site, it may be advisable to contract a professional site survey. Conducting an effective site survey Consider the following points for an effective site survey. Network usage Examine the network usage: •...
  • Page 36 Page 36 of 206 Planning Physical site study Perform a study of the physical site: • Study blueprints of the proposed site. A site blueprint provides a map of the site, including the location of objects such as walls, partitions, and anything else that could affect the performance of a wireless handset.

  • Page 37: Example Of Ap Placement

    Planning Page 37 of 206 RF transmission testing Once the APs have been installed and configured, it is necessary to measure the strength of the Radio Frequency (RF) transmissions. Signal strength testing ensures that all usage areas have adequate coverage. This can be performed in two ways.
  • Page 38 Page 38 of 206 Planning Figure 3 Sample AP placement diagram 553-3001-304 Standard 3.00 September 2004...

  • Page 39: Solving Coverage Issues

    Planning Page 39 of 206 Solving coverage issues Resolve coverage issues by adding and/or relocating APs. Solving overlap issues Resolve overlap issues by reassigning channels to the APs or by relocating the APs. Like channels require 15–20 dBm separation. See Figure 4. Figure 4 Channel assignment Refer to the AP vendor documentation for more information on overlap.

  • Page 40: Network Planning

    The WLAN IP Telephony Manager 2245 requires a CAT5 cable connection between its network port and the Ethernet switch. The WLAN IP Telephony Manager 2245 auto-negotiates to the type of port on the Ethernet switch. It supports 10BaseT, 100BaseT, full-duplex and half-duplex port types.

  • Page 41: Capacities

    In any subnet where wireless handsets will be used, each subnet must have one or more WLAN IP Telephony Managers 2245. A WLAN IP Telephony Manager 2245 group on a subnet consists of one or more WLAN IP Telephony Managers 2245 and their associated wireless handsets. Only one master WLAN IP Telephony Manager 2245 can be on a subnet.
  • Page 42 Page 42 of 206 Planning Group capacities Table 4 lists the capacities in a WLAN IP Telephony Manager 2245 group. Table 4 Multiple WLAN IP Telephony Manager 2245 capacities Number of Calls per WLAN IP WLAN IP Number of Number of...

  • Page 43: Gateway And Timing Function

    WLAN Handsets 2210/2211 can perform roaming and handover across APs 2230 on different subnets. The WSS 2270 operating in Layer 3 mode is on the same subnet as the WLAN IP Telephony Manager 2245 group. The WSS 2270 allows the wireless handset to retain its original IP address, whether the IP address was configured statically or obtained by DHCP.

  • Page 44: Multicast

    This enables functionality of the wireless handset when entering the WLAN RF signal coverage area of a different WLAN IP Telephony Manager 2245 group on a different subnet. Once the wireless handset establishes communication within the ESSID of the new WLAN, obtains another IP address from the DHCP server, and checks in with the group master, normal functionality returns.

  • Page 45: Wlan Application Gateway 2246 Planning

    WLAN Application Telephony Gateway 2246, a maximum distance of 325 feet (100 meters) from the Ethernet switch • for the WLAN IP Telephony Manager 2245, a maximum distance of 325 feet (100 meters) from the Ethernet switch WLAN IP Telephony...

  • Page 46: Ip Address Planning

    If using DHCP for the rest of the network, the DHCP Server must have the static IP address of the master WLAN IP Telephony Manager 2245 configured on it. If using DNS, the DNS Server must have the static IP...

  • Page 47: Ip Addressing With Dhcp

    IP addressing with DHCP A pool of alias IP addresses must be configured on the WLAN IP Telephony Manager 2245 for the use of the wireless handsets. The use of a 22-bit subnet mask provides IP addresses for approximately 500 wireless handsets (1024 nodes).

  • Page 48: Planning Worksheets

    49 before beginning the installation. Copy and complete this worksheet in Table 6 for each WLAN IP Telephony Manager 2245. Obtain the necessary information from the network administrator. Table 6 WLAN IP Telephony Manager 2245 planning worksheet Unit number...
  • Page 49 Planning Page 49 of 206 Copy and complete this worksheet in Table 7 to maintain a configuration record for the WLAN Handsets 2210/2211. Table 7 Wireless handset planning worksheet IP Address Dialing (if statically Line MAC Address User Name Ext. configured) –...
  • Page 50 Page 50 of 206 Planning 553-3001-304 Standard 3.00 September 2004...

  • Page 51: System Information

    Page 51 of 206 System information Contents This chapter contains information on the following topics: Bandwidth management ........Zones .

  • Page 52: Bandwidth Management

    Zone designators in LD 117. They are printed as Wnnn.nnn.nnn.nnn. This enables the support personnel to easily obtain the IP address of a WLAN IP Telephony Manager 2245 so they can telnet to the WLAN IP Telephony Manager 2245 in order to diagnose and correct problems.

  • Page 53: Zones For Wireless Handsets

    => STIP ZONE <zone number> All wireless handsets currently registered (checked in) with their home WLAN IP Telephony Manager 2245 group will be listed. The format of the list is TERMIP = <alias IP address>, which is located in the same subnet as the IP address of the master WLAN IP Telephony Manager 2245 of the group.

  • Page 54: Call Blocking

    Designating wireless telephone types Unless there is another preferred use for the DES (Designator) prompt in LD 11, Nortel Networks recommends using the DES prompt to indicate the type of WLAN Handset, either type 2210 or 2211, for the i2004 type of virtual line TN.

  • Page 55: Codecs

    WLAN IP Telephony Manager 2245 always contain 30 msecs of voice. The WLAN IP Telephony Manager 2245 repackages the voice data to the correct packet size. The jitter buffer is always configured to 70 msecs and any UNIStim messages which configure the jitter buffer are ignored.

  • Page 56: Rlr And Slr

    WLAN Handsets 2210/2211 do not support Real-time Transport Control Protocol (RTCP). Incoming RTCP packets sent to the wireless handsets are actually sent to the WLAN IP Telephony Manager 2245 and are discarded. If the wireless handset is queried for RTCP parameters, the wireless handset returns dummy values of 0 jitter, 0 latency, and 0 packet loss.

  • Page 57: Branch Office

    Branch Office The WLAN Handsets 2210/22111 are supported in a branch office location using the Branch Office feature if a WLAN IP Telephony Manager 2245 and supported APs are installed at the branch office location. If no wireless handsets are in use in the main office, a wireless handset infrastructure is not needed in the main office to support the wireless handsets in the branch office location.

  • Page 58: End-To-End Qos

    However, it is possible to provide QoS mechanisms through configuration of network equipment. The Layer 2 switch port to which the WLAN IP Telephony Manager 2245 is connected can be configured to add 802.1 Q/p tagging. The Layer 3 port which acts as the gateway for the WLAN IP Telephony Manager 2245 can be configured to add the appropriate DiffServ tagging.

  • Page 59: Ip Phone 2004 Features

    System information Page 59 of 206 Table 9 Partially-supported CS 1000 and Meridian 1 features (Part 2 of 2) Feature Feature full name Description Ring Again Since the WLAN Handsets 2210/2211 cannot buzz; there is no Ring Again tone. The only way to use the Ring Again feature is to determine if the Ring Again indicator is flashing, which is possible only when the wireless handset is in the active...
  • Page 60 Page 60 of 206 System information Table 11 IP Phone 2004 features (Part 2 of 2) Supported on the WLAN Feature Handsets 2210/2211 Description Display Partially IP phone 2004: 5x24 display WLAN Handsets 2210/2211: 4x19 display Message Waiting Voice mail icon is controlled only by the Indicator OAI application Branch Office...

  • Page 61: Installation

    Pre-installation checklist ........Installing the WLAN IP Telephony Manager 2245 ....

  • Page 62: Supplied Equipment

    Page 62 of 206 Installation • screws – used to mount the WLAN IP Telephony Manager 2245 to the wall. Four #8 - ¾” panhead wood screws (or similar devices) are required. • 10BaseT CAT5 cable with an RJ-45 connector for the optional WLAN Application Gateway 2246 –...

  • Page 63: Installing The Wlan Ip Telephony Manager 2245

    Connecting to the LAN (page 65). Connecting to the power (page 66). About the front panel The front panel of the WLAN IP Telephony Manager 2245 contains ports to connect to the following: • power • • administrative computer through an RS-232 port Status LEDs supply information about the WLAN IP Telephony Manager 2245’s status and activity.

  • Page 64: Wall Mounting

    Use only the provided Class II AC adapter with 24V DC, 1A output. Wall mounting The WLAN IP Telephony Manager 2245 can be mounted either vertically or horizontally. Procedure 1 Mounting the WLAN IP Telephony Manager 2245 to the wall Use a 1/8-inch drill bit to drill four pilot holes, on 1.84 by 12.1 inch centers...

  • Page 65: Rack-Mounting

    The rack-mount kit is designed for mounting the WLAN IP Telephony Manager 2245 in a standard 19-inch rack and contains the following equipment: • Mounting plates – two for each WLAN IP Telephony Manager 2245 to be mounted. • Screws – four rack-mount screws for each WLAN IP Telephony Manager 2245 to be mounted.

  • Page 66: Connecting To The Power

    Telephony Manager 2245. Procedure 3 Connecting the power Connect the power plug from the AC adapter to the jack labeled PWR on the WLAN IP Telephony Manager 2245. WARNING Use only the provided Class II AC adapter with output 24V DC, 1A.

  • Page 67: Wlan Ip Telephony Manager 2245 Configuration

    Changing the master IP address ......Configuring the WLAN IP Telephony Manager 2245 ... . .

  • Page 68: Functional Description

    Telephony Manager 2245 and other devices (TPS, IP Phones, gateways, and other wireless handsets) is always done through its pool IP address. In this sense, the WLAN IP Telephony Manager 2245 acts as a NAT (Network Address Translation) Note: The WLAN IP Telephony Manager 2245 has a single physical Ethernet interface and MAC address;...
  • Page 69 There is a keep-alive packet exchange which runs between the wireless handset and the WLAN IP Telephony Manager 2245 every 30 seconds. If the wireless handset detects the WLAN IP Telephony Manager 2245 is unreachable, the wireless handset resets itself and attempts to re-establish a connection with the master WLAN IP Telephony Manager 2245.

  • Page 70: Configuration Tasks

    Changing the password 80). In the initial configuration of the WLAN IP Telephony Manager 2245, the IP addresses and the maximum number of active calls per Access Point (AP) must be configured. Later, the IP address of the TFTP Server where the software files are located and the hostname can be configured by Telnet.

  • Page 71: Through Telnet

    Through Telnet The Telnet method of connection is used for routine maintenance of the WLAN IP Telephony Manager 2245 for local and remote administration, depending on the network. Note: Telnet can only be used after the WLAN IP Telephony Manager 2245’s IP address is configured.
  • Page 72 127. • SVP-II Configuration – set the mode and reset the system. See “Configuring the WLAN IP Telephony Manager 2245” on page • Network Configuration – set network configuration options, including IP addresses and hostname. See “Configuring the network” on page •...

  • Page 73: Configuring The Network

    Select Network Configuration on the NetLink SVP-II System screen to configure the IP address and other network settings of the WLAN IP Telephony Manager 2245. An optional Hostname and the IP address of TFTP Server containing the software update files are also configured here. The Network Configuration screen is shown in Figure 7.
  • Page 74 Page 74 of 206 WLAN IP Telephony Manager 2245 configuration Note: If this WLAN IP Telephony Manager 2245 is the master, it must have a static IP address configured. Do not use DHCP to assign the IP address of the master WLAN IP Telephony Manager 2245. Other...
  • Page 75 Syslog Server – the IP address of the server where the system logs for the WLAN IP Telephony Manager 2245 are written. If a Syslog Server is configured, a message is sent to the Syslog Server when an alarm is generated.

  • Page 76: Saving The Configuration

    The S=SendAll option enables configuration parameters of the selected field to be sent to every WLAN IP Telephony Manager 2245 on the LAN. SendAll can only be used after the IP address is configured on each WLAN IP Telephony Manager 2245 using a serial connection.

  • Page 77: Changing The Master Ip Address

    The WLAN IP Telephony Manager 2245 is configured on the Configuration screen where the mode of the WLAN IP Telephony Manager 2245 is configured. This screen is also used to lock the WLAN IP Telephony Manager 2245 for maintenance and reset the WLAN IP Telephony Manager 2245 after maintenance.
  • Page 78 • SVP-II Master – the IP address of the master of the WLAN IP Telephony Manager 2245 group must be identified. Select one of the following identification options: — Enter the IP address of the master of the WLAN IP Telephony Manager 2245 in each WLAN IP Telephony Manager 2245 group.
  • Page 79 Note: All alias addresses must be on the same subnet as the WLAN IP Telephony Manager 2245. The IP addresses cannot be duplicated on other subnets or WLAN IP Telephony Managers 2245. There is no limit to the number of IP addresses that can be assigned, but the capacity of each WLAN IP Telephony Manager 2245 is 500 wireless handsets.

  • Page 80: Changing The Password

    Page 80 of 206 WLAN IP Telephony Manager 2245 configuration Changing the password Nortel Networks recommends that the default password be changed. Follow the steps in Procedure 7 to change the default or existing password. Procedure 7 Changing the password Select Change Password from the NetLink SVP-II System menu.
  • Page 81 End of Procedure IMPORTANT! Record the password and keep it in a safe place. If the password is forgotten, contact Nortel Networks for assistance. Now it is necessary to configure the wireless handsets. Refer to “WLAN Handsets 2210/2211 configuration” on...
  • Page 82 Page 82 of 206 WLAN IP Telephony Manager 2245 configuration 553-3001-304 Standard 3.00 September 2004...

  • Page 83: Wlan Handsets 2210/2211 Configuration

    Page 83 of 206 WLAN Handsets 2210/2211 configuration Contents This chapter contains information on the following topics: Introduction ..........System provisioning .

  • Page 84: Introduction

    User-defined preferences ........Introduction Wireless handset configuration is performed after the WLAN IP Telephony Manager 2245 has been installed and configured. The steps to configure a wireless handset must be performed for each wireless handset. System provisioning Provision the WLAN Handset 2210 and WLAN Handset 2211 on the CS 1000 or Meridian 1 system in the same manner as an IP Phone 2004.

  • Page 85: Configuration Tasks

    WLAN Handsets 2210/2211 configuration Page 85 of 206 Configuration tasks To enable the WLAN Handsets 2210/2211 to operate on the WLAN system, perform the following tasks: Configure WLAN Handset 2210/2211. See “Configuring the WLAN Handset 2210/2211” on page Program the features on the wireless handset. See “Feature programming”...

  • Page 86: Alphanumeric String Entry

    Page 86 of 206 WLAN Handsets 2210/2211 configuration Press the Up, Down, and Select side buttons, and the softkeys on the wireless handset to scroll through the menu options. An asterisk (*) next to an option indicates that it is selected. —...

  • Page 87: Admin Menu Options

    WLAN Handsets 2210/2211 configuration Page 87 of 206 The following table shows which keys to use to enter non-numeric characters or other characters not represented on the keypad. To enter... Press . - _! # $ % & ‘ ( ) , : ; / \ = @ ~ Space When the correct entry displays, press the right arrow to move to the next character.
  • Page 88 Page 88 of 206 WLAN Handsets 2210/2211 configuration Note: The default settings are indicated with an * (asterisk). Table 12 Admin Menu options (Part 1 of 2) Admin menu option 2nd level 3rd level 4th Level IP Address * Use DHCP Static IP Phone IP TFTP Server IP...
  • Page 89 WLAN Handsets 2210/2211 configuration Page 89 of 206 Table 12 Admin Menu options (Part 2 of 2) Admin menu option 2nd level 3rd level 4th Level Security * None Authentication Open System Shared WEP On/Off Key Information Default Key Key Length Key 1 –...

  • Page 90: Ip Address Menu

    IP address of the master of the WLAN IP Telephony Manager 2245 group. If using Static IP configuration, this is simply the IP address of the WLAN IP Telephony Manager 2245. The WLAN IP Telephony Manager 2245 must be statically configured to have a permanent IP address.
  • Page 91 WLAN Handsets 2210/2211 configuration Page 91 of 206 • Server 1 Port – the UDP port number used by the wireless handset to contact the LTPS Node Connect Service to request registration with the LTPS and the Call Server. If the wireless handset is using static IP address configuration, enter port number 4100.

  • Page 92: Essid

    APs on the new subnet. • Server 2 IP – the IP address of the secondary Nortel Networks device. Currently, the wireless handset does not make use of this information. If using Static IP configuration, this is simply the IP address of the device.

  • Page 93: License Management

    Handsets 2210/2211 is . Any other protocol causes the wireless handset to malfunction. After selecting the correct protocol for the site, Nortel Networks recommends upgrading the software for the wireless handsets. See “Updating software on a wireless handset” on page 123.

  • Page 94: Security

    Page 94 of 206 WLAN Handsets 2210/2211 configuration The following are domain digits: • 01 – North America • 02 – Europe (except Spain and France) and Japan • 04 – Spain • 05 – France Note: As of this writing, Spain and France are adopting the general European Regulatory rules.
  • Page 95 WLAN Handsets 2210/2211 configuration Page 95 of 206 — WEP – select either WEP Off or WEP On. — Key Information – scroll through the options. – Default Key – enter the key number specified for use by the wireless handsets. This will be 1 through 4. –...

  • Page 96: Terminal Type

    PBX in use. The CS 1000 and Meridian 1 systems require the i2004 setting; the BCM requires the 3rd-party setting. OAI On/Off Nortel Network’s Open Application Interface (OAI) enables the wireless handset to connect with the optional WLAN Application Gateway 2246. This device allows third-party computer applications to display alphanumeric messages on the wireless handset display and take input from the wireless handset keypad.

  • Page 97: Downloading The Wireless Handset Software

    Admin Password to access the Admin Menu. IMPORTANT! Record the wireless handset Admin password and store it in a safe place. If the password is lost or forgotten, contact Nortel Networks Technical Support. Downloading the wireless handset software All WLAN Handsets 2210/2211 are shipped with a generic software load that allows them to associate to a wireless LAN and download their functional software from a TFTP Server.
  • Page 98 Downloading the wireless handset software Download the latest WLAN Handset 2210 and WLAN Handset 2211 software from the Nortel Networks web site. Load the latest version of the WLAN Handset 2210 and WLAN Handset 2211 UNIStim code software and place it on the TFTP Server. Ensure the TFTP Server is started.

  • Page 99: Ip Phone 2004 Mapping

    WLAN Handsets 2210/2211 configuration Page 99 of 206 Upon completion of the update process, the wireless handset re-boots with the new firmware. Register the wireless handset with the CS 1000 or Meridian 1 system as if it were an IP Phone 2004. Properly label the wireless handset with the appropriate extension number.

  • Page 100: Tftp

    Default Gateway DNS Server Domain Name Vendor specific* TFTP Server Site specific * Site specific * WLAN IP Telephony Manager 2245 WLAN Application Gateway 2246 Site specific * Site specific * Site specific * siaddr Boot server or next server * Could be used to find the CS 1000/Meridian 1 device.

  • Page 101: Dns

    IP addresses that the network can recognize. The wireless handsets can use DNS to automatically translate names into IP addresses for the TFTP Server and the WLAN IP Telephony Manager 2245. Feature programming The WLAN Handsets 2210/2211 emulate the IP Phone 2004. All IP Phone 2004 functions and messaging features are supported where possible.
  • Page 102 Page 102 of 206 WLAN Handsets 2210/2211 configuration If a third-party application has been assigned to a key, that information appears on the Feature list. Refer to Table 14 for fixed feature keys supported by the WLAN Handsets 2210/2211. Keys not indicated are not supported. Table 14 Supported fixed feature keys Screen...
  • Page 103 WLAN Handsets 2210/2211 configuration Page 103 of 206 Figure 10 IP Phone 2004 WLAN IP Telephony Installation and Configuration...
  • Page 104 Page 104 of 206 WLAN Handsets 2210/2211 configuration Figure 11 WLAN Handset 2210/2211 Table 15 lists how the keys of the IP Phone 2004 are mapped to key sequences on the wireless handsets. Table 15 IP Phone 2004 mapping to the wireless handsets (Part 1 of 2) IP Phone 2004 Wireless handset key Feature...

  • Page 105: Program Keys On The Wireless Handset

    WLAN Handsets 2210/2211 configuration Page 105 of 206 Table 15 IP Phone 2004 mapping to the wireless handsets (Part 2 of 2) IP Phone 2004 Wireless handset key Feature sequence Programmable Line + 3 Programmable Line + 4 Programmable Line + 5 Programmable Line + 6 Mute...

  • Page 106: Testing The Wireless Handsets

    Select the Line key to be programmed. Enter the number and save the entry. End of Procedure For information on using the wireless handset features, refer to the Nortel Networks WLAN Handset 2210 User Guide and Nortel Networks WLAN Handset 2211 User Guide.

  • Page 107: Site Certification

    Note any areas with excessive static or clarity problems and report Testing signal strength with the WLAN Handset 2210/2211 This test can only be performed if the Nortel Networks WLAN system has been installed and configured. Follow the steps in Procedure 13 to test AP signal strength using the wireless handsets.
  • Page 108 Page 108 of 206 WLAN Handsets 2210/2211 configuration key toggles between three coverage modes: • detect dBm coverage • detect overlap or conflicts • confirm supported data rates Note: The wireless handset remains in Site Survey mode until it is powered off.
  • Page 109 WLAN Handsets 2210/2211 configuration Page 109 of 206 • XXX1 through XXX4 are the last four digits of the AP’s’ MAC address. The primary AP (the AP which had the strongest signal to this wireless handset) displays first, followed by the three APs with the next strongest signals.

  • Page 110: Push To Talk

    Page 110 of 206 WLAN Handsets 2210/2211 configuration Confirm supported data rates Press to toggle to the Detl function which displays details of the specific AP. Use this information to confirm signal strength and supported data rates. FULL MAC 1b2b5b11b Detll •...

  • Page 111: Ptt Operation

    WLAN Handsets 2210/2211 configuration Page 111 of 206 A PTT call is initiated by pressing the Talk button located on the right side of the handset. All WLAN Handset 2211s that are monitoring that channel will hear the transmission. The two-way radio mode operates on the concept of a PTT session or call period.
  • Page 112 Page 112 of 206 WLAN Handsets 2210/2211 configuration Receiving a PTT transmission Upon receiving a PTT transmission, the WLAN Handset 2211 plays the “receiving alert” sound and enters the “receive” state. In this state, the wireless handset receives all conversations on the selected channel. The wireless handset ignores the Talk key while in the receive state.

  • Page 113: User-Defined Preferences

    WLAN Handsets 2210/2211 configuration Page 113 of 206 Interaction with telephone calls An incoming telephone call can be answered while in a PTT call session. To announce an incoming call, the wireless handset rings with a low-volume ring and displays the system message. To answer the call, press Power On / Start Call.
  • Page 114 Page 114 of 206 WLAN Handsets 2210/2211 configuration For detailed information on the user-defined preferences in the User Option Menu and how to configure them, refer to the WLAN Handset 2210 User Guide and the WLAN Handset 2211 User Guide. 553-3001-304 Standard 3.00 September 2004...

  • Page 115: Administration And Maintenance

    Viewing software version ........For the WLAN IP Telephony Manager 2245....

  • Page 116: Adding A Wlan Ip Telephony Manager 2245 To The System

    Administration and maintenance Adding a WLAN IP Telephony Manager 2245 to the system When a WLAN IP Telephony Manager 2245 is added to the system, the change is seamless and does not affect wireless handset calling ability. A new WLAN IP Telephony Manager 2245 is detected within two seconds of being added to the system (booted/configured/connected).

  • Page 117: Replacing The Failed Wlan Ip Telephony Manager 2245

    When a WLAN IP Telephony Manager 2245 is removed from the system, wireless handsets using the WLAN IP Telephony Manager 2245 are affected. If the removal of the WLAN IP Telephony Manager 2245 is intentional, lock and idle the system before removing a WLAN IP Telephony Manager 2245.

  • Page 118: Wireless Handset Scenarios

    Page 118 of 206 Administration and maintenance When a WLAN IP Telephony Manager 2245 is removed from the system, the removal is detected within two seconds. Wireless handsets not in calls are immediately forced to check out and check in again.
  • Page 119 Administration and maintenance Page 119 of 206 Procedure 16 Viewing the software version From the WLAN IP Telephony Manager 2245’s NetLink SVP-II System screen, select System Status and press Enter. See Figure 12. Figure 12 NetLink SVP-II System screen The System Status Menu screen appears. See Figure 13 on page 120.
  • Page 120 Page 120 of 206 Administration and maintenance Figure 13 System Status Menu screen Scroll down to Software Versions and press Enter. Result: The Software Version Numbers screen appears. See Figure 14 page 121. The software version for each WLAN system component is displayed.

  • Page 121: For The Wlan Application Gateway 2246

    Administration and maintenance Page 121 of 206 Figure 14 Software Version Numbers screen End of Procedure For the WLAN Application Gateway 2246 For information on viewing the software versions for the optional WLAN Application Gateway 2246, refer to Appendix A “Viewing software versions”...

  • Page 122: Updating Software

    Manager 2245. Updating software on the WLAN IP Telephony Manager 2245 To update the software on the WLAN IP Telephony Manager 2245, reset it. When the WLAN IP Telephony Manager 2245 starts up, it compares its software version to the software version on the TFTP Server. The WLAN IP Telephony Manager 2245 downloads the software from the TFTP Server if the versions are different.

  • Page 123: Updating Software On The Wlan Application Gateway 2246

    Administration and maintenance Page 123 of 206 Updating software on the WLAN Application Gateway 2246 For information on updating the software on the optional WLAN Application Gateway 2246, refer to Appendix A “Updating software” on page 188. Updating software on a wireless handset The WLAN system allows over-the-air transfer of software updates from the designated TFTP Server to the wireless handsets.

  • Page 124: Displays

    Page 124 of 206 Administration and maintenance Displays When the wireless handset is powered on, it displays a series of messages indicating that it is searching for new software, checking the versions, and downloading the software. During the download, a progress bar on the wireless handset display screen displays the progress of the download.

  • Page 125: Wireless Handset Download Messages

    Administration and maintenance Page 125 of 206 Wireless handset download messages Normal download messages When the wireless handset is powered on, it displays a series of messages indicating that it is searching for new software, checking the software versions, and downloading. The normal message progression is listed in Table 16.

  • Page 126: Download Failure Or Recovery Messages

    Wireless handset has attempted an operation several times and failed, and is now waiting for a period of time before attempting that operation again. Internal Error OE OE = Error while writing the Flash (return wireless handset to Nortel Networks) 553-3001-304 Standard 3.00...

  • Page 127: Troubleshooting

    Troubleshooting coverage issues ......Before calling Nortel Networks Technical Support ....

  • Page 128: Troubleshooting The Wlan Ip Telephony Manager 2245

    Information about system alarms and network status is obtained through the System Status Menu screen. For information on how to connect to the WLAN IP Telephony Manager 2245 and access the System Status Menu screen from the NetLink SVP-II System screen, refer to “WLAN IP Telephony Manager 2245 configuration”...

  • Page 129: Error Status Screen

    From the System Status Menu screen, select Error Status. The Error Status screen displays active alarms on the WLAN IP Telephony Manager 2245. Table 18 lists the alarms and the actions required to eliminate the alarm. Table 18 WLAN IP Telephony Manager 2245 active alarms and actions...
  • Page 130 2245 (hexadecimal). • System Uptime – the number of days, hours, and minutes since the WLAN IP Telephony Manager 2245 was last reset. • Net – the type of connection to the Ethernet switch currently utilized. Displayed as 10 (10BaseT) or 100 (100BaseT)/half-duplex, full-duplex, or auto-negotiate.
  • Page 131 Troubleshooting Page 131 of 206 • RX – Ethernet statistics about the received signal during System Uptime. — bytes – bytes received — packets – packets received — errors – sum of all receive errors (long packet, short packet, CRC, overrun, alignment) —...

  • Page 132: Software Version Numbers Screen

    WLAN IP Telephony Manager 2245. This information helps to determine if the most recent software version is running. This information assists Nortel Networks Technical Support in troubleshooting software problems. Figure 17 Software Version Numbers screen 553-3001-304 Standard 3.00...

  • Page 133: Duplex Mismatch

    Was the wireless handset powering on or powering off? • Was PTT being used? • At what location did the problem occur? Record this information and provide it to the system administrator or Nortel Networks Technical Support. WLAN IP Telephony Installation and Configuration...

  • Page 134: Access Point Problems

    APs. Configuration problems Certain problems are associated with improper configuration of either the WLAN IP Telephony 2245, the optional WLAN Application Gateway 2246, or the wireless handset. Configuration problems are generally corrected by changing the configuration on the WLAN IP Telephony 2245, the WLAN Application Gateway 2246, or the wireless handset.

  • Page 135: Duplex Mismatch

    Troubleshooting Page 135 of 206 There may also be incorrect programming of the APs. Refer to Appendix B: “Compatible Access Points” on page 197 for compatibility and configuration information about the APs in use at the site. Duplex mismatch A duplex mismatch on the WLAN can cause the wireless handsets to not operate properly.

  • Page 136: Wireless Handset Status Messages

    Page 136 of 206 Troubleshooting Wireless handset status messages Wireless handset status messages provide information about the WLAN Handsets 2210/2211’s communication with the AP and Call Server. Table 19 summarizes the status messages, in alphabetical order. Table 19 Wireless handset status messages (Part 1 of 11) Message Description Action...
  • Page 137 Troubleshooting Page 137 of 206 Table 19 Wireless handset status messages (Part 2 of 11) Message Description Action (battery icon), Low Low battery In call: the battery icon displays Battery message, and and a soft beep is heard when beep the user is on the wireless handset and the battery charge is low.
  • Page 138 If message remains software that should be displayed, power off and contact downloaded. Nortel Networks Technical Support. Checking DHCP IP The wireless handset is None. This is for information retrieving DHCP information only.
  • Page 139 Troubleshooting Page 139 of 206 Table 19 Wireless handset status messages (Part 4 of 11) Message Description Action DHCP Error 1 The wireless handset cannot DHCP Error (1-4) locate a DHCP server. It will try every 4 seconds until a server is located.
  • Page 140 Doing so may require the wireless handset to be returned to Nortel Networks to be recovered. Duplicate IP The wireless handset has If using DHCP, check that the...
  • Page 141 Networks Technical Support and report the error. Multiple GW The wireless handset is Check the WLAN IP Telephony attempting to communicate with Managers 2245 configuration. two WLAN IP Telephony More than one master may be Managers 2245. configured. Network Busy All APs are full or busy.
  • Page 142 “use DHCP.” been entered. No SVP Response The WLAN IP Telephony This may be caused by bad Manager 2245 is not responding radio reception or a problem to requests from the wireless with the WLAN IP Telephony handset.
  • Page 143 Check that all required software is missing. files are on the TFTP Server, if over-the-air downloading is being used. If the error repeats, contact Nortel Networks Technical Support. Press End Call The call has ended. Press the Power Off / End Call key to return to standby mode.
  • Page 144 SVP Service Rej. The WLAN IP Telephony The wireless handset restarts Manager 2245 has rejected a and attempts to re-register with request from the wireless the WLAN IP Telephony handset. Manager 2245, which should fix the problem.
  • Page 145 If the error repeats, note it and • 02 = Access violation contact Nortel Networks (reported from TFTP Server). Technical Support. • 07 = TFTP Server reported “No such user” error.

  • Page 146: Using Call Server Overlay Commands

    • The IP address is the alias IP address of the wireless handset which is provided by the WLAN IP Telephony Manager 2245. The MAC address is the MAC address of the wireless handset. In other words, the MAC address and the IP address are not associated.
  • Page 147 Troubleshooting Page 147 of 206 In the following example, “61 0” is an IP Phone 2004 and “62 2” is a WLAN Handset 2211. .idu 61 0 I2004 TN: 061 0 00 00 V TN ID CODE: i2004 ISET MAC ADR: 00:60:38:76:41:C7 ISET IP ADR: 192 .168 .010 .100 LTPS IP ADR: 047 .011 .214 .165 MANUFACTURER CODE: [NAME]...
  • Page 148 Page 148 of 206 Troubleshooting LD 32 STAT command The wireless handsets are shown REGISTERED in the standby and active modes. In the following example, “61 0” is an IP Phone 2004 and “62 2” is a WLAN Handset 2211 in the standby mode. .stat 61 0 IDLE REGISTERED 00 .stat 62 2...

  • Page 149: Tps Cli Commands

    IP address is displayed as the TERMIP in the command output, instead of physical IP address. In the following example, the “192.168.10.200” is an alias IP address assigned by the WLAN IP Telephony Manager 2245. HWID STATUS HOSTIP...
  • Page 150 Page 150 of 206 Troubleshooting • next six digits – Manufacturer Code. The Manufacturer Codes are defined as follows: — IP Phone 2004 Phase 1 – 006038 — IP Phone 2004 Phase 2 – 000ae4 — WLAN Handsets 2210/2211 – 00907a •...
  • Page 151 Troubleshooting Page 151 of 206 isetCount / isetGet Use the alias IP address of the WLAN Handsets 2210/2211 in the expression string of the isetCount and isetGet commands, not the physical IP address. The following is an example of the isetGet output for the WLAN Handset 2211.
  • Page 152 Page 152 of 206 Troubleshooting In the following example, the telephone with TN “062-02” is the WLAN Handset 2211. -> isetShow Set Information --------------- IP Address Type RegType State Up Time Set-TN Regd-TN ---------- ---- ----- ---- ----- ----- ------- 192.168.10.100 i2004 Regular online 4 22:59:22 061-00...

  • Page 153: Determining Alias Ip Addresses

    Before calling Nortel Networks Technical Support To facilitate the handling of the call, obtain the following information and have it available when placing a call to Nortel Networks Technical Support: • software versions on the wireless infrastructure, such as the APs...
  • Page 154 Site Survey mode • list of the PBX and LTPS software versions, including a list of patches • WLAN IP Telephony Manager 2245 and WLAN Handsets 2210/2211 firmware versions • any error messages displayed in the Error Status screen of the System Status Menu of the WLAN IP Telephony Manager 2245 •...

  • Page 155: Appendix A: Wlan Application Gateway 2246

    Page 155 of 206 Appendix A: WLAN Application Gateway 2246 Contents This section contains information on the following topics: Introduction ..........System overview .

  • Page 156: Introduction

    Page 156 of 206 Appendix A: WLAN Application Gateway 2246 Viewing Telephone Line Status ......Viewing software versions.

  • Page 157: System Overview

    Appendix A: WLAN Application Gateway 2246 Page 157 of 206 In Figure 18, a WLAN Application Gateway 2246 is connected to the site’s LAN through an Ethernet switch. The connection to the Application Server can be accomplished by a direct connection (RS-232) or through the Ethernet connection.

  • Page 158: Front Panel

    Appendix A: WLAN Application Gateway 2246 Figure 19 Ethernet switch connections WLAN Application Application Server Gateway 2246 (optional) Access Point TFTP Server WLAN IP Telephony Manager 2245 Wireless Ethernet switch Telephones Access Point Nortel Networks IP Telephony System optional Other...
  • Page 159 Appendix A: WLAN Application Gateway 2246 Page 159 of 206 Figure 20 Model MOG6xx RS-232 port The power jack and network port are located on the back of the Model MOG6xx. The MOG7xx model is available in scaled increments to support up to 10,000 users.

  • Page 160: Installation

    325 ft (100 m) of the switch. It can also be rack-mounted. Connect the power plug from the WLAN Application Gateway 2246’s power adapter to the power jack on the front (or rear) of the box. IMPORTANT! Use only the power adapter provided by Nortel Networks. 553-3001-304 Standard 3.00 September 2004...

  • Page 161: Configuring The Wlan Application Gateway 2246 Ip Address

    Appendix A: WLAN Application Gateway 2246 Page 161 of 206 Plug the power adapter into an outlet or outlet strip. Apply power to the WLAN Application Gateway 2246. • Ensure the The ERROR LED is off. • Ensure LED 1 is blinking. End of Procedure Configuring the WLAN Application Gateway 2246 IP address It is necessary to connect to the WLAN Application Gateway 2246 through a...
  • Page 162 Page 162 of 206 Appendix A: WLAN Application Gateway 2246 Procedure 18 Connecting to the WLAN Application Gateway 2246 through a serial port Using a DB-9 female, null-modem cable, connect the WLAN Application Gateway 2246 to the serial port of a terminal or PC. See Figure 22. Figure 22 Cable to port connection Ethernet...

  • Page 163: Configuration

    Appendix A: WLAN Application Gateway 2246 Page 163 of 206 Reset the system. The following displays on the terminal: 04830130 Type the following command using the terminal or PC keyboard: 0255CC [CTRL M] [CTRL J] The command does not display on the screen as it is typed. The Login prompt displays.

  • Page 164: Navigating The Administration Console

    Page 164 of 206 Appendix A: WLAN Application Gateway 2246 Navigating the Administration console Use the keys described in Table 21 to move around the Administration console screens. Table 21 Administration console navigation To perform this function..Press..Select function from menu Arrow keys to highlight the selection.
  • Page 165 Appendix A: WLAN Application Gateway 2246 Page 165 of 206 Figure 23 NetLink OAI System screen Note: If the WLAN Application Gateway 2246 is an MOG6xx model, the TFTP Server Download Configuration option appears on the NetLink OAI System screen. WLAN IP Telephony Installation and Configuration...

  • Page 166: Task Summary List

    Page 166 of 206 Appendix A: WLAN Application Gateway 2246 Task summary list Complete the following tasks to configure the WLAN Application Gateway 2246: Establish the system type from the OAI Box Configuration option. See “Configuring the OAI Box” on page 166.
  • Page 167 Appendix A: WLAN Application Gateway 2246 Page 167 of 206 Figure 24 OAI Box Configuration screen Note 1: ** – Option appears only on the MOG6xx model. Note 2: * – This option does not appear unless “Use NetLink GW with mogX00”...

  • Page 168: Configuring Network Parameters

    Page 168 of 206 Appendix A: WLAN Application Gateway 2246 Press Esc on the keyboard to return to the NetLink OAI System screen. End of Procedure Configuring network parameters Follow the steps in Procedure 20 to configure network parameters, including IP address.
  • Page 169 Appendix A: WLAN Application Gateway 2246 Page 169 of 206 Enter the configuration information for the WLAN Application Gateway 2246, as provided by the network administrator. • Ethernet Address – this is the MAC address of the WLAN Application Gateway 2246. This address is set at the factory. •...

  • Page 170: Connecting To The Lan

    Page 170 of 206 Appendix A: WLAN Application Gateway 2246 Gateway 2246 writes Syslog format diagnostic messages to the Syslog server. • SNTP server – can be configured as a hostname, IP address, or NONE. The SNTP server is a Simple Network Time server. The WLAN Application Gateway 2246 obtains the current date and time from the SNTP server and tags syslog messages with the date.

  • Page 171: Connecting To The Application Server

    Appendix A: WLAN Application Gateway 2246 Page 171 of 206 Connecting to the Application Server Some applications may require a LAN connection between the Application Server and the WLAN Application Gateway 2246. If the applications do not require a LAN connection, use the RS-232 port connection. In some situations, a modem is connected to be used for remote administration of the WLAN Application Gateway 2246.
  • Page 172 Page 172 of 206 Appendix A: WLAN Application Gateway 2246 The WLAN Application Gateway 2246 uses the following pins on the connector. Table 22 Pins on the connector Function Carrier Detect Data OAI Receives Data OAI Transmits Ground Ready to Send Clear to Send Connect to the Application Server through the LAN The IP address must be configured for the WLAN Application Gateway 2246...

  • Page 173: Continuing Configuration Through Telnet

    Appendix A: WLAN Application Gateway 2246 Page 173 of 206 Connect to Application Server through a modem Connect the modem to the Gateway’s serial port using a cable that conforms to RS-232 standards for DTE-to-DCE connections. See Figure 28. Figure 28 WLAN Application Gateway 2246 connection to Application Server through a modem modem Ethernet...
  • Page 174 Page 174 of 206 Appendix A: WLAN Application Gateway 2246 Procedure 22 Connecting to a WLAN Application Gateway 2246 through Telnet Run a Telnet session to the IP address of the WLAN Application Gateway 2246. Log in to the WLAN Application Gateway 2246. The NetLink OAI System screen appears.

  • Page 175: Configuring The Telephone Line

    Appendix A: WLAN Application Gateway 2246 Page 175 of 206 Figure 29 NetLink OAI System screen with added options Configuring the Telephone Line Each WLAN Handset 2210/2211 that uses the application’s features must be configured with its line number and MAC address. The name and extension number of the WLAN Handset 2210/2211 user can be entered.
  • Page 176 Page 176 of 206 Appendix A: WLAN Application Gateway 2246 The system does not allow the same WLAN Handset 2210/2211 to register to two different lines. Use Esc to cancel any unwanted transaction. Follow the steps in Procedure 23 to configure the telephone lines for the application.

  • Page 177: Deleting A Wlan Handset 2210/2211

    Appendix A: WLAN Application Gateway 2246 Page 177 of 206 button. The MAC address appears on the first line of the wireless handset display (12 characters). The MAC address must be manually entered by typing the entire address, including digits and colons.

  • Page 178: Searching For A Wlan Handset 2210/2211

    Page 178 of 206 Appendix A: WLAN Application Gateway 2246 Searching for a WLAN Handset 2210/2211 While in the Telephone Line Configuration or the Telephone Line Status screens, a search hotkey is available. Follow the steps in Procedure 25 to search for a WLAN Handset 2210/2211. Procedure 25 Searching for a WLAN Handset 2210/2211 From the NetLink OAI System screen, select Telephone Line...

  • Page 179: Programming A Feature

    Note: FCN 1-6 are hard-coded. If the application function is programmed to use FCN 1-6, the hard-coded function is overridden. Nortel Networks recommends using 7, 8, or 9 for the application function. Follow the steps in Procedure 26 to program an application feature for the wireless handsets.
  • Page 180 Page 180 of 206 Appendix A: WLAN Application Gateway 2246 Figure 31 Feature programming screen Use the arrow keys to select the function number 7, 8, or 9 to associate with the application. Type any label up to six characters. What is typed here is displayed on the WLAN Handset 2210/2211 telephone display screen next to the assigned number on the FCN menu.

  • Page 181: Setting Or Changing A Password

    2246. The password restricts access to the device’s administrative functions. WARNING Record the password and store it in a safe place. If the password is lost or forgotten, contact Nortel Networks Technical support. Follow the steps in Procedure 27 to configure or change a password on the WLAN Application Gateway 2246.

  • Page 182: Viewing System Status

    Page 182 of 206 Appendix A: WLAN Application Gateway 2246 Figure 32 Change password Note: * - not applicable. Use the default password admin. Follow the prompts to configure a new password. End of Procedure Viewing system status To view the status of the system, select the System Status Menu option from the NetLink OAI System screen.
  • Page 183 Appendix A: WLAN Application Gateway 2246 Page 183 of 206 Figure 33 System Status Menu screen The following options can be selected: • Application Active – displays Yes when the application is communicating correctly with the WLAN Application Gateway 2246. Displays No when the application is not connected.

  • Page 184: Viewing Network Status

    Page 184 of 206 Appendix A: WLAN Application Gateway 2246 Viewing network status The WLAN Application Gateway 2246 is connected to the Ethernet network, referred to as the LAN. The information about this connection displayed on the Network Status screen. From the System Status Menu screen, select Network Status.
  • Page 185 Appendix A: WLAN Application Gateway 2246 Page 185 of 206 • Stats Time Period – the length of time the statistics have been accumulating in the Pkts and Bytes columns. This is either the system uptime, or the time that has elapsed since a user pressed C=Clear while viewing this display.

  • Page 186: Viewing Telephone Line Status

    Page 186 of 206 Appendix A: WLAN Application Gateway 2246 Viewing Telephone Line Status The Telephone Line Status screen displays which wireless handsets are communicating with the WLAN Application Gateway 2246. From the System Status Menu screen, select Telephone Line Status. The WLAN Application Gateway 2246 displays up to 16 telephone lines at one time.

  • Page 187: Viewing Software Versions

    Software Versions screen provides information about the version currently running on the components. This information helps determine if the most recent version of software is running, and assists Nortel Networks Technical Support in troubleshooting software problems. From the System Status Menu screen, select Software Versions. The Software Versions screen displays.

  • Page 188: Certification Testing

    Page 188 of 206 Appendix A: WLAN Application Gateway 2246 Certification testing WLAN Application Gateway 2246 certification When the WLAN Application Gateway 2246 is properly connected to the Application Server, LED 1 blinks. Wireless handset certification WLAN Application Gateway 2246 installation on new system If this is a new system installation, continue with WLAN Handset 2210/2211 registration and Call Server programming.

  • Page 189: Software Updates On Mog700 Systems

    The fnctla.bin file is upgraded periodically by Nortel Networks and is the only file downloaded. The other files are configuration files and their names are provided for information and backup purposes. Obtain software using FTP When using FTP, a host system is used to connect to a remote system.
  • Page 190 Page 190 of 206 Appendix A: WLAN Application Gateway 2246 Follow the steps in Procedure 29 to transfer the software using FTP. Procedure 29 Transferring the software using FTP Navigate to the OAI Box Configuration screen and place the system in Maintenance Lock before proceeding with the FTP procedure.

  • Page 191: Tftp Software Updates For Mog600 Systems

    Install a TFTP Server on a LAN-connected system. Consult the server vendor’s documentation for information about TFTP. Once the software update is obtained from Nortel Networks, load the software in a location that is accessible by the TFTP program. To configure the host and start the download, select the TFTP Server Download Configuration option from the NetLink OAI System screen.
  • Page 192 Page 192 of 206 Appendix A: WLAN Application Gateway 2246 Figure 37 TFTP Server Download Configuration screen Enter the TFTP Server hostname. Use the arrow keys to move the cursor to the Begin TFTP Download option. Press Enter to begin the download. End of Procedure The MOG600.bin code downloads into the WLAN Application Gateway 2246.

  • Page 193: Planning Worksheet For Wlan Handsets 2210/2211

    Appendix A: WLAN Application Gateway 2246 Page 193 of 206 Planning Worksheet for WLAN Handsets 2210/2211 Copy and complete the worksheet in Table 24 to track parameters for each WLAN Handset 2210/2211. Table 24 WLAN Handset 2210/2211 Planning Worksheet (Part 1 of 2) Dialing Port MAC Address...

  • Page 194: Freeing The Serial Port For Administrative Purposes

    Page 194 of 206 Appendix A: WLAN Application Gateway 2246 Table 24 WLAN Handset 2210/2211 Planning Worksheet (Part 2 of 2) Dialing Port MAC Address User Name Ext. IP Address (if static) Freeing the serial port for administrative purposes If the serial port is being used as the primary communication link with the Application Server, it is necessary to enter the OAI command to free the serial port to allow it to be used for administrative purposes, such as changing the IP address of the WLAN Application Gateway 2246.
  • Page 195 Appendix A: WLAN Application Gateway 2246 Page 195 of 206 After configuring the WLAN Application Gateway 2246, perform the following steps to again use the serial port as the communication link with the Application Server. Procedure 31 Using the serial port as the Application Server communication link Disconnect the terminal or PC from the serial port on the WLAN Application Gateway 2246.
  • Page 196 Page 196 of 206 Appendix A: WLAN Application Gateway 2246 553-3001-304 Standard 3.00 September 2004...

  • Page 197: Appendix B: Compatible Access Points

    Introduction This Appendix contains information about Access Points (APs) that are compatible with WLAN Handsets 2210/2211 operating on the WLAN IP Telephony Manager 2245. Note 1: SVP-certified indicates that the Access Point software has been fully tested and approved. Note 2: Field-verified indicates that the Access Point software has been verified in field installations but has not been tested.

  • Page 198: Compatible Aps By Manufacturer

    Page 198 of 206 Appendix B: Compatible Access Points Compatible APs by manufacturer Table 25 lists the APs that are available that are compatible with Nortel Networks WLAN Handsets 2210/2211. Table 25 Access Points (Part 1 of 5) Manufacturer Access Point...
  • Page 199 Appendix B: Compatible Access Points Page 199 of 206 Table 25 Access Points (Part 2 of 5) Manufacturer Access Point Description Cisco Aironet 350 software version VxWorks 11.10T, 12.01T1 or later, SVP certified (see Note 1) software version OIS 12.2.13-JA1, SVP certified (see Note 1) 12 calls per AP, maximum Wired Equivalent Privacy (WEP) encryption...
  • Page 200 3.83 or later, field verified Point (see Note 2) 12 calls per AP, maximum Wired Equivalent Privacy (WEP) encryption Nortel Networks 2230 Access software version 2.0.129.0 or later, field verified Point (see Note 2) 12 calls per AP, maximum...
  • Page 201 Appendix B: Compatible Access Points Page 201 of 206 Table 25 Access Points (Part 4 of 5) Manufacturer Access Point Description Proxim Orinoco AP- software version 3.83 or later, SVP certified 500,AP-1000 (see Note 1) 12 calls per AP, maximum Wired Equivalent Privacy (WEP) encryption Proxim Orinoco AP-...
  • Page 202 Page 202 of 206 Appendix B: Compatible Access Points Table 25 Access Points (Part 5 of 5) Manufacturer Access Point Description Teklogix 9150 Wireless software version K112p or later, field certified Gateway (see Note 2) 12 calls per AP, maximum Wired Equivalent Privacy (WEP) encryption Telxon Air-I/O 802DS...

  • Page 203: Index

    European Regulatory rules, 94 Admin Menu, 85 Admin Password, 85 alarms, 129 filters, 45 alarms, active, 129 France, 94 alarms on the WLAN IP Telephony Manager 2245, Full-duplex, 40 G.711, 55 Call Server, 116 G.723.1, 55 CFNA, 135 G.729 A, 55 change subnets, 92 G.729B, 55...
  • Page 204 WLAN IP Telephony Manager 2245, refresh, 30 loss plan, 56 Regulatory Domain, 93 LTPS, 116 remote endpoint, 55 reset the WLAN IP Telephony Manager 2245, 122 Restore Defaults, 93 mapping, 99 RLR, 56 master, 41, 118 Roaming, 43...
  • Page 205 Page 205 of 206 Site Survey Mode, 93 Site Survey mode, 109 SLR, 56 software updates, 122 software versions, 122 Spain, 94 subnet, 45 SVPServer Mounting, 65 TFTP, 122 Timing function, 43 tone capability, 56 troubleshooting, 40, 116 UNIStim, 55, 58 unzipped, 30 Update software, 122 updating the software, 122...
  • Page 206 Page 206 of 206 553-3001-304 Standard 3.00 September 2004...
  • Page 208 Copyright © 2004 Nortel Networks All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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