Avaya DEFINITY Server R Manual page 235

High Reliability
5. Upload the Switch Configuration File to the RFA website.
6. Deliver the License File to your laptop/PC for installation later in this
procedure.
If you have problems with RFA
If you get an error message that a hardware serial number is not in the SAP
database, you must call the RFA Helpdesk
SAP information.
Table 5-12. RFA Helpdesk contact numbers
Where
Channel:
U.S. and Canada
Variable Workforce
Group
Avaya contractors
U.S. and Canada
EMEA
APAC RTAC
CALA
Mexico TAC
Brazil TAC
Columbia TAC
Argentina TAC
Mexico Call
Receipt
555-233-115
(Table
Phone
Who number/URL
877-615-4174
Avaya
Associates
Members
Contractors
Business 866-800-5194
Partners
Direct and +31-70-414-8720
Business
or
Partners
http://www.avayan
etwork.com
Direct and +65-6872-8686
Business
Partners
Direct and
Business
+525-278-7878
Partners
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
5-12) to have them correct the
Prompt or
selection
Prompt 8
Prompt 8
Prompt 3
Select GSO;
select EMEA
Continued on next page
Issue 5 October 2002
5-43