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Avaya DEFINITY Server R Manual

Avaya DEFINITY Server R Manual

Upgrades and additions
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Table of Contents

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Upgrades and Additions for
®
Avaya DEFINITY
Server R
555-233-115
Issue 7
November 2003

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Summary of Contents for Avaya DEFINITY Server R

  • Page 1 Upgrades and Additions for ® Avaya DEFINITY Server R 555-233-115 Issue 7 November 2003...
  • Page 2 The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system Avaya Inc. provides a limited warranty on this product. Refer to your administrator, your telecommunications peers, and your managers. sales agreement to establish the terms of the limited warranty. In Base the fulfillment of your responsibility on acquired knowledge and addition, Avaya’s standard warranty language as well as information...
  • Page 3 The LASER devices operate within the following parameters: Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use • Maximum power output: -5 dBm to -8 dBm of access codes. Modification of this equipment by call aggregators to •...
  • Page 4 Declarations of Conformity United States FCC Part 68 Supplier’s Declaration of Conformity SOC/RE (SDoC) Netwo Avaya Inc. in the United States of America hereby certifies that the Manufacturer’s Port A.S. equipment described in this document and bearing a TIA TSB-168 Identifier...

  • Page 5: Table Of Contents

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Read This First Task Table Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Required hardware Hardware replacement Read This First Task Table Phase 1 Hardware Replacement...
  • Page 6 Contents Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Read This First Task Tables Perform Pre-cutover Procedures Remove the Present System 3-10 Install the MCC1 Cabinets 3-14 Complete the Upgrade 3-19 DEFINITY AUDIX Power Procedures 3-25...
  • Page 7 Contents Interconnect Port Networks 5-29 Complete the Upgrade 5-29 High Reliability 5-39 Remove Module Control Carrier(s) 5-44 Install Expansion Control Carrier(s) 5-49 Interconnect Port Networks 5-53 Complete the Upgrade 5-53 Critical Reliability 5-63 Remove Module Control Carrier(s) 5-69 Install Expansion Control Carrier(s) 5-75 Interconnect Port Networks 5-82...
  • Page 8 Contents Add Code Calling Access 7-28 Add Pooled Modem 7-29 Add Multiple Integrated Announcement Circuit Packs 7-30 Add ISDN—PRI 7-42 Add CallVisor ASAI 7-43 Add TTC Japanese 2-Mbit Trunks 7-45 Add DCS Interface 7-45 Add ISDN—BRI 7-48 Add Radio Controller 7-49 Add External Modem to EPN 7-49...

  • Page 9: About This Book

    About This Book NOTE: The UN331C processor server circuit pack used in The DEFINITY Server R will not be sold after November 3, 2003. The UN331C processor server circuit pack cannot be upgraded to Avaya Communication Manager 2.0, but upgrades to Avaya Communication Manager 1.3.x will be sold until November, 2004.

  • Page 10: Conventions Used In This Book

    Systems and circuit packs The word “system” is a general term encompassing all references to the Avaya DEFINITY Server R running Avaya Communication Manager. Circuit pack codes (for example, TN780 or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the “B” in the code TN2182B).
  • Page 11 Conventions used in this book The status line or message line can be found near the bottom of your monitor display. This is where the system displays messages for you. Check the message line to see how the system responds to your input. Write down the message if you need to call our helpline.

  • Page 12: How To Get This Book

    3. Select Online Services. 4. Select Documentation. 5. Select Recent Documents. 6. Scroll down to find the latest release of DEFINITY or Avaya Communication Manager documents. 7. Search for the document number to view the latest version of the book.

  • Page 13: How To Get Technical Assistance

    Avaya Toll Fraud Intervention +1-800-643-2353 Avaya Corporate Security +1-800-822-9009 +1-925-224-3401 International Technical Assistance Center (ITAC) +905-943-8801 For all international resources, contact your local Avaya authorized dealer for any additional help and questions. Continued on next page xiii 555-233-115 Issue 7 November 2003...

  • Page 14: Security

    The port circuit packs can be removed or installed. Trademarks All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Issue 7 November 2003...

  • Page 15: Tell Us What You Think

    Write to us at: Avaya Inc. Product Documentation Group 1300 W. 120th Ave. Westminster, CO 80234 USA Fax to: 303-538-1741 Send email to: document@avaya.com 555-233-115 Issue 7 November 2003...
  • Page 16 About This Book Issue 7 November 2003 555-233-115...

  • Page 17: Upgrading Release 9/10R To Avaya

    DEFINITY Server R Running Avaya Communication Manager This section provides the information necessary to upgrade the software from a DEFINITY ECS Release 9/10r system to Avaya DEFINITY Server R running Avaya Communication Manager. The following hardware must already be installed:...
  • Page 18 Customers who want to migrate to the 6-/7-digit dial plan can — freeze their translations and send them to the TSO for conversion. For customers who do not have optical drives, Avaya must migrate those translations to customer-compatible media. — re-administer the switch themselves (no translation freeze required).

  • Page 19: Task Table

    Customer Requirements If the system has a TN750B or earlier announcement circuit pack, customers are required to back up the announcements before the upgrade. The Avaya field technician will not do this. G3r only allows the contents of one integrated announcement board to be saved to its storage media.
  • Page 20 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Table 1-1. Upgrade tasks: R9/10r to Avaya Communication Manager Task Description Page Pre-upgrade checklist Duplicate System Software 1-16 Verify System Status 1-16 Record all Busyouts 1-17 Check Link Status...

  • Page 21: Task Description Page

    Task Table Table 1-1. Upgrade tasks: R9/10r to Avaya Communication Manager (Continued) Task Description Page Busy Out Trunks 1-31 Resolve Alarms 1-31 Set Core Dump Vector 1-31 Verify Survivable Remote EPNs 1-31 Return Replaced Equipment 1-31 Continued on next page...

  • Page 22: System Identification (Sid) Number

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Table 1-2. Pre-upgrade checklist (Continued) Item Item Look up hardware serial number(s) with the list configuration license (long) SAT command. Duplicated systems require long in the command. Transaction Record number...
  • Page 23 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.

  • Page 24: Switch Configuration File

    Running Avaya Communication Manager No direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 25 Task Table Table 1-3. RFA Helpdesk contact numbers (Continued) Phone Prompt or Where number/URL selection APAC RTAC Direct and +65-6872-8686 Business Partners CALA Direct and Business Mexico TAC +525-278-7878 Partners Brazil TAC +5511-5185-6655 Columbia TAC +571-616-6077 Argentina TAC +5411-4114-4440 Mexico Call +1-720-444-9998 Receipt Continued on next page...
  • Page 26 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager All G3 switches Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) form (Screen 1-1). This feature access code allows users to print undelivered messages without having to call the message center.
  • Page 27 Task Table Remove print-msgs buttons NOTE: If you choose not to remove these buttons before your upgrade, any time you attempt to change the station after the upgrade, you will be prompted to remove this button before you can submit your changes. If any of the Button Assignments are administered as print-msgs (print messages) on the Station (Screen...
  • Page 28 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form (Screen 1-4). change node-names audix-msa Page 1 of x...
  • Page 29 Task Table Remove MET station administration If the field value in the Type field on the Station form (Screen 1-6) is 10MET 20MET 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and will not work after the upgrade.
  • Page 30 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Station If the LWC Reception field on the Station form (Screen 1-7) is msa-spe, then change the administration to spe . change station xxxx Page 2 of X...
  • Page 31 Task Table Terminating Extension Group If the LWC Reception field on the Terminating Extension Group form (Screen 1-9) is msa-spe, then change the administration to spe . change term-ext-group 1 Page 1 of TERMINATING EXTENSION GROUP Group Number: 1 Group Extension: Group Name: Coverage Path: Security Code:...

  • Page 32: Duplicate System Software

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Change Vector Directory Number administration If the Message Server Name field on page 2 of the Vector Directory Number form is msa, remove this administration (Screen 1-11). change vdn 5000...

  • Page 33: Record All Busyouts

    Task Table Record all Busyouts 1. Type display errors and press . Look for type 18 errors and record ENTER any trunks that are busied out, so you can return them to their busy-out state after the upgrade. Check Link Status 1.

  • Page 34: Check Spe

    5. Verify that both tape and disk are in service on both SPEs. If the fields show something other than the above, see Chapter 4, “Initialization and Recovery” in Maintenance for Avaya DEFINITY Server R. Do not continue with the upgrade until all SPE-related errors are resolved.

  • Page 35: Disable Scheduled Maintenance And Alarm Origination

    Task Table All: 2. In the UPDATE FILE section, check the Update State field for a software patch: If there is a patch number, then a patch has been applied. If the field is none in memory, there is no software patch in system memory.

  • Page 36: Busyout Mmi Circuit Packs

    Standard Reliability 1. Type list configuration software-version and press Enter After about 2 minutes verify that the removable media contains the Avaya Communication Manager. 2. Write down the software load number for future use. 3. Type restore disk install and press...

  • Page 37: Install The License File

    Task Table All reliabilities 1. Write down the release string EXACTLY as it appears on the Avaya Communication Manager (orange card) label. NOTE: Note: The entire string is 16 characters, including 4 periods. 2. Insert the media in the processor circuit pack.

  • Page 38: Administer No-License/Emergency Numbers

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager 3. If the system has IP endpoints registered, unplug the Ethernet cable from the TN799 (C-LAN) circuit pack. This disconnects (unregisters) all IP endpoints. 4. Type set time and press Enter Ensure that the system date and time are set correctly.

  • Page 39: Set Daylight Savings Rules

    Task Table 3. In the Emergency Number - External field (required) type a 21-digit, dialpad-valid character string that can include trunk access codes. The default for this field is 911. 4. In the No-License Incoming Call Number field (optional) type a valid extension.

  • Page 40: Set Locations (If Necessary)

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager Set Locations (if necessary) After you set the daylight savings rules, you must set the locations for all switches. It is possible to have switches in different time zones.

  • Page 41: Check For Translation Corruption

    Task Table Check for Translation Corruption 1. Type newterm and press RETURN 2. If you do not get a login prompt and see the following message: Warning: Translation corruption detected follow the normal escalation procedure for translation corruption before continuing the upgrade. Verify the Upgrade 1.

  • Page 42: Enable Scheduled Maintenance

    TSO Database Administration (DBA) to register U.S. direct channel products. The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1-26 Issue 7 November 2003 555-233-115...
  • Page 43 Task Table 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list. The ART User Menu displays. 2. Click on the Register a Product button. The Enter Network Password dialog box appears.
  • Page 44 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager 6. In the Product Type field choose DEFINITY for the following products: System 75 G3si Prologix (G3csi) GuestWorks 7. Click on the Start Product Registration button. If the data you have entered matches a Maestro database record, the Customer Verification page appears.
  • Page 45 Task Table 11. Look in the product table (first column heading is “#”) to find the row for the product that you want to register. Click on the number in the far-left column (“#”) of the correct row. NOTE: It might be helpful to identify the product by looking at the Product Nickname, Product Alarm ID, INADS Number, Serial Number, or IP Address columns in the table.

  • Page 46: Save Translations To Disk

    Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager 16. Click on the Continue Registration button at the bottom of the page. ART begins automatically registering the product and displays progress messages to indicate the current status.
  • Page 47 Verify Survivable Remote EPNs 1. If the system is equipped with Survivable Remote EPNs, make sure the link is still up. Return Replaced Equipment 1. Return replaced equipment to Avaya. 1-31 555-233-115 Issue 7 November 2003...
  • Page 48 Upgrading Release 9/10r to Avaya DEFINITY Server R Running Avaya Communication Manager 1-32 Issue 7 November 2003 555-233-115...

  • Page 49: Upgrading G3Rv4 And R5/6/7/8R To

    Avaya DEFINITY Server R running Avaya Communication Manager This chapter provides the information necessary to upgrade from a DEFINITY G3rV4 or Releases 5r, 6r, 7r, or 8r to Avaya™ Communication Manager. Required hardware This upgrade requires replacing old hardware with:...

  • Page 50: Hardware Replacement

    The upgrade software command is not used in this upgrade. After the 4th memory circuit pack is added and the SPE reboots from the removable media, then Avaya Communication Manager becomes the call-controlling software. After the upgrade commands such as test tape become test removable-media.
  • Page 51 Customers who want to migrate to the 6-/7-digit dial plan can — freeze their translations and send them to the TSO for conversion. For customers who do not have optical drives, Avaya must migrate those translations to customer-compatible media. — re-administer the switch themselves (no translation freeze required).

  • Page 52: Tn2211 Optical Drive

    To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409 or the number provided by your Avaya representative. Table 2-1. Required hardware: G3V4 through R8r to Avaya Communication Manager Quantity Equipment...

  • Page 53: Task Table

    Customer Requirements Customers who have a TN750B or earlier announcement circuit pack must back up the announcements before the upgrade. The Avaya field technician will not do this step. Only the contents of one integrated announcement board can be saved to removable media.
  • Page 54 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Table 2-2. Tasks list: G3V4 through R8r to Avaya Communication Manager Task Description Page Phase 1 Hardware Replacement Pre-upgrade checklist Duplicate System Software 2-19 Display Alarms 2-19...
  • Page 55 Task Table Table 2-2. Tasks list: G3V4 through R8r to Avaya Communication Manager (Continued) Task Description Page Install the UN332C and Optical Drive 2-29 Optical Drive: Power Up SPE A 2-30 Optical Drive: Unlock DUPINT Switches (High/Critical reliability only) 2-30...
  • Page 56 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Table 2-2. Tasks list: G3V4 through R8r to Avaya Communication Manager (Continued) Task Description Page Release MMI (High/Critical reliability only) 2-41 Check for Translation Corruption 2-42 Check Link Status...

  • Page 57: Phase 1 Hardware Replacement

    Avaya Communication Manager on removable media Extra formatted removable media Authorized wrist grounding strap Avaya documentation (book or .PDF file): Maintenance for Avaya DEFINITY Server R Administrator’s Guide for Avaya Communication Manager Your personal Single Sign-On (SSO) for RFA website authentication login.
  • Page 58 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Table 2-3. Pre-upgrade checklist (Continued) Item Item Adobe Acrobat Reader application installed on your PC (to read FET and LIT documentation) Internet Explorer 5.0 or higher installed on your laptop/PC...
  • Page 59 Phase 1 Hardware Replacement Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 60 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager If you have problems with RFA If you get an error message that a hardware serial number is not in the SAP database, you must call the RFA Helpdesk...
  • Page 61 Phase 1 Hardware Replacement Pre-upgrade administration changes You must make the administration changes listed in Table 2-5 prior to upgrading t to Avaya Communication Manager: Table 2-5. Pre-upgrade administration changes Task Description Page Remove Print Messages Feature Access Code 2-13...
  • Page 62 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Remove print-msgs buttons NOTE: If you choose not to remove these buttons before your upgrade, any time you attempt to change the station after the upgrade, you will be prompted to remove this button before you can submit your changes.
  • Page 63 Phase 1 Hardware Replacement Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form (Screen 2-4). change node-names Page 1 of AUDIX-MSA NODE NAMES Audix Name IP Address MSA Names IP Address audixA_ __.__.__.__...
  • Page 64 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Remove MET station administration If the field value in the Type field on the Station form (Screen 2-6) is 10MET 20MET 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and will not work after the upgrade.
  • Page 65 Phase 1 Hardware Replacement Station If the LWC Reception field on the Station form (Screen 2-7) is msa-spe, then change the administration to spe . change station xxxx Page 2 of X STATION FEATURE OPTIONS LWC Reception? msa-spe Auto Select Any Idle Appearance? n LWC Activation? y Coverage Msg Retrieval? y LWC Log External Calls? n...
  • Page 66 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Terminating Extension Group If the LWC Reception field on the Terminating Extension Group form (Screen 2-9) is msa-spe, then change the administration to spe . change term-ext-group 1...

  • Page 67: Duplicate System Software

    Phase 1 Hardware Replacement Change Vector Directory Number administration If the system is R5r and the Message Server Name field on page 2 is msa, remove this administration (Screen 2-11). change vdn 5000 Page 2 of VECTOR DIRECTORY NUMBER AUDIX Name: Messaging Server Name: Return Destination: VDN Timed ACW Interval:...

  • Page 68: Check Link Status

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Check link status 1. Enter display communication-interface links and press RETURN 2. Note all administered links. 3. Type number and press for each administered link. status link...

  • Page 69: Check Spe

    Phase 1 Hardware Replacement If you get the following message with any of the above commands: Error encountered, can’t complete request follow the normal escalation procedure for translation corruption before continuing the upgrade. Check SPE 1. Type status spe and press to check the health of the SPE.

  • Page 70: Disable Scheduled Maintenance And Alarm Origination

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Disable Scheduled Maintenance and Alarm Origination 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.

  • Page 71: Set Spe A And Tone/Clock A To Active (High/Critical Reliability Only)

    Phase 1 Hardware Replacement Set SPE A and Tone/Clock A to Active (High/Critical reliability only) NOTE: Start the upgrade with SPE A and its clock being active. 1. Type status spe and press to check the health of the SPE and verify Enter that SPE A is active: For high or critical reliability systems:...

  • Page 72: Tape Drive: Lock To Spe A (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager 6. Type status spe and press to check the health of the SPE. Enter For high or critical reliability systems: The Standby Refreshed field shows yes The Standby Shadowing field shows on The Standby Handshake field shows up The standby refreshes after 5 minutes.

  • Page 73: Install The Un332C And Optical Drive

    Phase 1 Hardware Replacement Install the UN332C and Optical Drive NOTE: To properly seat a circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier. Then close the latch until it is fully engaged.
  • Page 74 2. Write protected Figure 2-2. Make sure the optical disk is not write protected 5. Place the removable media (optical disk) containing the Avaya Communication Manager, label facing left, into the optical drive in SPE B. The arrow should be in the top left position when inserting the cartridge into the drive.

  • Page 75: Optical Drive: Power Up Spe B

    Phase 1 Hardware Replacement h1dfdsk1 KLC 091799 Figure 2-3. Do not touch the optical disk inside the cartridge. Optical Drive: Power Up SPE B NOTE: The SPE reboots from the disk drive on the initial (original) software load. This preserves the original software when transitioning to the new hardware and software.

  • Page 76: Optical Drive: Wait For System To Refresh (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Optical Drive: Wait for System to Refresh (High/Critical reliability only) 1. Type status spe and press to make sure the active side is ready for Enter interchange. When it is ready,...

  • Page 77: Tape Drive: Lock To Spe B (High/Critical Reliability Only)

    Phase 1 Hardware Replacement Tape Drive: Lock to SPE B (High/Critical reliability only) 1. Move the SPE-SELECT switches to the right (SPE B) on both Duplication Interface (DUPINT) circuit packs, one at a time. Tape Drive: Power Down SPE A CAUTION: Do not power down the whole cabinet;...

  • Page 78: Optical Drive: Power Up Spe A

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager 4. Remove the blank faceplate from Memory Slot 4 and place it over the leftmost Tape Drive slot. NOTE: Make sure the removable media is not write protected before placing it into the optical drive.

  • Page 79: Verify Software Version

    1. Type list configuration software-version long and press to verify Enter that the removable media contains the Avaya Communication Manager. Save Translations to Removable Media NOTE: If R7r or earlier, use the term tape; if R8r or later use removable-media in the following commands.

  • Page 80: Phase 2 Hardware Addition/Replacement

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Verify Translation Timestamp NOTE: Ignore the System Configuration field data for now. The screen may show incorrect system configuration data. If standard reliability: 1. Type list configuration software-version and press...

  • Page 81: Verify Active Tone-Clock Is On Spe B (High/Critical Reliability Only)

    If high or critical reliability: 1. Type list configuration software-version long and press to verify Enter that the removable media contains the Avaya Communication Manager. Verify Active Tone-Clock is on SPE B (High/Critical reliability only) 1. Type status port-network 1 and press...

  • Page 82: Power Down Spe A

    NOTE: The disk drive must be unlocked and moved out because the carrier must boot from the Avaya Communication Manager on the removable media. 6. Unseat the TN1657 disk drive so SPE A boots from the optical drive.

  • Page 83: Power Up Spe A

    The Standby Handshake field shows up For high or critical reliability only: NOTE: SPE A now contains the Avaya Communication Manager; however, SPE B still contains the old software release. 2. If the Standby Handshake field does not display up, retype status spe and press .

  • Page 84: Set Tone-Clock In Spe A To Active (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Set Tone-Clock in SPE A to Active (High/Critical reliability only) 1. Type set tone-clock 1a and press to move the tone clock from SPE B Enter to SPE A.

  • Page 85: Add Memory, Replace Dupint Circuit Pack, And Unseat Disk Drive On

    NOTE: The disk drive must be unlocked and moved out because the carrier must boot from the Avaya Communication Manager on removable media. 6. Unseat the TN1657 disk drive so SPE B boots from the optical drive. Power Up SPE B (High/Critical reliability only) 1.

  • Page 86: Unlock Dupint Switches (High/Critical Reliability Only)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Unlock DUPINT Switches (High/Critical reliability only) 1. Move the SPE SELECT switches to the AUTO position one at a time. Wait for System Refresh (High/Critical reliability only) 1.

  • Page 87: Administer No-License/Emergency Numbers

    Phase 2 Hardware Addition/Replacement Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File. NOTE: This procedure sends the License File to the switch and installs it.

  • Page 88: Set Daylight Savings Rules (If Necessary)

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes.

  • Page 89: Set Locations (If Necessary)

    Phase 2 Hardware Addition/Replacement Set Locations (if necessary) After you set the daylight savings rules, you must set the locations for all cabinets. It is possible to have cabinets in different time zones. 1. Type change locations and press Enter Page 1 of 3 LOCATIONS ARS Prefix 1 Required for 10-Digit NANP Calls? _...

  • Page 90: Check For Translation Corruption

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Check for Translation Corruption 1. Type newterm and press . If you do not get a login prompt and see the Enter following message: Warning: Translation corruption detected follow the normal escalation procedure for translation corruption before continuing the upgrade.

  • Page 91: Install V9 Or Later Disk Drive(S)

    Phase 2 Hardware Addition/Replacement Install V9 or Later Disk Drive(s) CAUTION: When replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. Ignore the RED alarm LED on the new disk drive(s) after installation. This is because the disk drive is blank.
  • Page 92 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager For high or critical reliability: 1. Type busyout host-adapter a and press Make sure it says PASS. Enter. 2. Check the label on the TN1657 disk drive. If it is Vintage 9 or later, lock it in place.

  • Page 93: Save Translations Removable-Media (Post-Upgrade)

    Phase 2 Hardware Addition/Replacement Save Translations Removable-Media (post-upgrade) 1. Type save translations removable-media and press to copy Enter upgraded translations from the disk drive to the removable media, which takes about 2 minutes. Save Announcements Removable-Media (if necessary—post-upgrade) 1. If using a TN750/B Announcement circuit pack, type save announcements removable-media and press to copy Enter...

  • Page 94: Enable Alarm Origination To Inads

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 95 Phase 2 Hardware Addition/Replacement The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen. 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field. NOTE: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database.
  • Page 96 Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future.

  • Page 97: Check Customer Options

    Phase 2 Hardware Addition/Replacement 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).

  • Page 98: Back Up Disk

    Upgrading G3rV4 and R5/6/7/8r to Avaya DEFINITY Server R running Avaya Communication Manager Back Up Disk 1. Type backup disk and press to back up all changed files to the Enter removable media. This takes about 15 minutes. 2. Type test stored-data and press...

  • Page 99: Upgrading G3Vs To An Avaya Definity Server R Running Avaya Communication Manager

    This chapter provides the information necessary to upgrade from either a Release 5/6 system with a RISC Processor or from a Generic 3 (G3) vs system with an Intel 386 processor to an Avaya™ DEFINITY Server R running Avaya Communication Manager.

  • Page 100: Read This First

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Read This First License File Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of License Files for all switches. The License File enables the switch’s software category, release, features, and capacities.
  • Page 101 Labels for identifying the port circuit packs and cables attached to the rear of cabinets One dozen #8 self-tapping screws Repair kit for backplane pins (KS-22876 L2 or equivalent) Long-nose pliers to straighten backplane pins Avaya Communication Manager documentation 555-233-115 Issue 7 November 2003...

  • Page 102: Task Tables

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Task Tables Table 3-1 provides the high-level tasks to perform the upgrade in this chapter. Table 3-1. Task list: Intel 386/RISC processor to Avaya Communication Manager Task Description Page Pre-upgrade checklist Software Upgrade...

  • Page 103: Perform Pre-Cutover Procedures

    Perform Pre-cutover Procedures Table 3-1. Task list: Intel 386/RISC processor to Avaya Communication Manager (Continued) Task Description Page Install Remaining Hardware and Administer the System 3-19 Resolve Alarms 3-19 Check Link Status 3-19 Check ISDN Signaling Groups 3-20 Enable Scheduled Maintenance...
  • Page 104 Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Table 3-2. Pre-upgrade checklist Item Item Software Release Letter Communication Manager on removable media Extra formatted removable media Authorized wrist grounding strap Avaya documentation (book or .PDF file): Maintenance for Avaya DEFINITY Server R Administrator’s Guide for Avaya Communication...
  • Page 105 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 106 Avaya Communication Manager No direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 107 Technical Support (STS) (with next-day delivery). It will be converted and written to removable media. This process takes several days. The Avaya Communication Manager removable media (including 1 with translations) must be on-site before the upgrade begins. For each processor, 2 removable media (1 system and 1 backup) must always be retained on site with the system.

  • Page 108: Remove The Present System

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager 2. Mail the translation card to Software Technical Support (STS) (with next-day delivery). 3. Insert the original translation card back into the present system. NOTE: It is important that you do not add any new translations while the spare translation card is being converted.

  • Page 109: Disable Maintenance

    Remove the Present System Disable Maintenance 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.

  • Page 110: Save Announcements

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Save Announcements NOTE: The TN750C and TN2501AP Integrated Announcement circuit packs store announcements in nonvolatile memory; saving the announcements is optional. 1. If the PPN contains a TN750B Announcement circuit pack, type display...

  • Page 111: Shut Down Definity Audix System (If Necessary)

    Powering down the PPN will cause important system data, such as BCMS data, records of queued ACD calls, Automatic Wakeup requests, and Do Not Disturb requests to be lost. Refer to Maintenance for Avaya DEFINITY Server R for information about preparing the system for a power down.

  • Page 112: Install The Mcc1 Cabinets

    49 of the CAP (cable access panel). Power-Up the MCC1 PPN 1. Insert the Avaya Communication Manager on removable media into the optical drive. 2. Power up the MCC1 cabinet and allow the system to boot up completely.

  • Page 113: Install The License File

    Install the MCC1 Cabinets Install the License File Pre-installation 1. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied.

  • Page 114: Administer No-License/Emergency Numbers

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Administer No-License/Emergency Numbers 1. At the SAT type change system-parameters features and press RETURN The Feature-Related System Parameters screen displays. 2. In the Emergency Numbers - Internal field (optional) type a valid extension.

  • Page 115: Set Daylight Savings Rules

    Install the MCC1 Cabinets Set Daylight Savings Rules You can set up to 15 customized daylight savings time rules. If you have switches in several different time zones, you can set up rules for each. A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time.

  • Page 116: Re-Record Announcements (If Necessary)

    4. Press to effect the changes. Enter Re-Record Announcements (if necessary) 1. Refer to Administrator’s Guide for Avaya Communication Manager to record announcements. NOTE: A TN750C Announcement circuit pack stores announcements in nonvolatile memory; re-recording the announcements is not needed.

  • Page 117: Complete The Upgrade

    Complete the Upgrade Copy Announcements (if necessary) 1. If the system contains a TN750/B Announcement circuit pack, type display announcements and press Enter 2. If administered recorded announcements are listed, type copy announcements and press Enter NOTE: The TN750C Announcement circuit pack stores announcements in non-volatile memory;...

  • Page 118: Check Isdn Signaling Groups

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 119 Complete the Upgrade 3. Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords. If you are a first-time user and do not have an ART user ID and password: a.
  • Page 120 Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number: a.
  • Page 121 Complete the Upgrade 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing 14.

  • Page 122: Check Customer Options

    Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Check Customer Options 1. Type display system-parameters customer-options and press Enter set the customer options that were purchased. Ensure that the G3 version: field is V11. 2. If the customer was using Supplementary Services Protocol b or d on an ISDN-PRI trunk group before the upgrade, go to screen 7, QSIG Optional Features, and ensure that the Basic Call Setup field is y.

  • Page 123: Definity Audix Power Procedures

    Enter perform a core dump on any system restart. Return Replaced Equipment 1. Return replaced equipment to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations Methods and Procedures for Basic Material Returns...
  • Page 124 Upgrading G3vs to an Avaya DEFINITY Server R running Avaya Communication Manager Power Up the AUDIX System If the AUDIX was removed from the cabinet: 1. Re-install the AUDIX and allow it to boot up automatically. 2. Check for AUDIX System errors.

  • Page 125: Upgrading R5Si/R6Si To An Avaya Definity Server R Epn Running Avaya Communication Manager

    Avaya Communication Manager This chapter provides the information necessary to upgrade a DEFINITY Release 5si or Release 6si in a Single Carrier Cabinet (SCC1) Processor Port Network (PPN) to an Avaya™ DEFINITY Server R EPN running Avaya Communication Manager: Release 5si...

  • Page 126: Read This First

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Read This First License File Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of License Files for all switches. The License File enables the switch’s software category, release, features, and capacities.

  • Page 127: Relocation Of Port Circuit Packs

    TN726B Data Line) in the first available slots of the first PPN port carrier. NOTE: To find out where STS relocated these circuit packs, refer to the annotated “list configuration all” that STS provides with the new Avaya Communication Manager on removable media. 555-233-115...
  • Page 128 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Usable Circuit Packs Every circuit pack must conform to the minimum usable vintage requirements. Those circuit packs shipped in the new PPN or shipped loose with the new EPN equipment must meet the usable vintage specifications.
  • Page 129 “unk” for all call types except “iop” or “int.” After the upgrade, check these screens to ensure the upgraded translations are appropriate for the customer’s needs. Refer to Administrator’s Guide for Avaya Communication Manager for information to make any required changes.
  • Page 130 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Required Hardware The equipment in Table 4-1 must be on-site before the upgrade begins. Table 4-1. Required Hardware Equipment Description Quantity J58890N Expansion Control Cabinet 108187170 TN775C Maintenance circuit pack...

  • Page 131: Task Tables

    Labels for identifying the port circuit packs and cables attached to the rear of cabinets Repair kit for backplane pins (KS-22876 L2 or equivalent) A copy of Avaya Communication Manager documentation. Task Tables Table 4-2 provides the high-level tasks to perform the upgrades in this chapter.
  • Page 132 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 4-2. Tasks List (Continued) Task Description Page Install Emergency Transfer Ground Wire 4-19 Disconnect Equipment and Cables 4-19 Remove Circuit Packs 4-19 Disconnect TDM/LAN Cables and ICC Cables...

  • Page 133: Preliminary Procedures

    If not possible, be sure to keep detailed records of any translation changes made during that interval. These records facilitate the reassignment of any changes after the upgrade. The new Avaya Communication Manager on removable media (1 with the converted translations, 2 if duplicated) must be on-site before the upgrade begins.

  • Page 134: Pre-Upgrade Checklist

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Pre-upgrade checklist Before starting the upgrade, have the items listed in Table 4-3 ready or completed. Table 4-3. Pre-upgrade checklist Item Item Software Release Letter Avaya Communication Manager on removable media...
  • Page 135 The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the appropriate website: Associates: http://associate2.avaya.com/ or the services portal: http://usservices.avaya.com/ Business Partners go to the appropriate regional Business Partner portal: —...
  • Page 136 EPN running Avaya Communication Manager Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 137 Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S. and Canada Business 866-800-5194 Prompt 8 Partners EMEA Direct and +31-70-414-8720 Prompt 3 Business Partners http://www.avayan Select GSO;...

  • Page 138: Follow Routine Preventive Maintenance

    During the upgrade, follow routine preventive maintenance procedures on the system to be upgraded. For more information, refer to the “Preventive Maintenance” section in Maintenance for Avaya DEFINITY Server R. Label Cables To make reconnecting the cables simpler and more reliable, label every connector cable associated with the system.

  • Page 139: Dismantle Scc Ppn

    Dismantle SCC PPN Dismantle SCC PPN Check SPE 1. Type status system 1 and press to check the health of the SPE. Enter Disable Scheduled Maintenance and Alarm Origination to INADS 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2.

  • Page 140: Busyout Mmi Circuit Packs (H/C Only)

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Busyout MMI Circuit Packs (H/C only) CAUTION: Multimedia-to-voice station calls are not preserved on an upgrade. Failure to busy-out the TN787 Multimedia Interface (MMI) circuit packs results in unusable TN787 and TN788 Multimedia Voice Conditioner ports.

  • Page 141: Convert To Scc Epn

    Convert to SCC EPN Convert to SCC EPN As you are wiring the PPN installation, label the MDF with the new PN number of the SCC PPN. The STS software upgrade assigns the next PN number (after the highest numbered PN in the Release 5/6si system) to the upgraded EPN. Check Link Status 1.

  • Page 142: Shut Down Definity Audix System

    Powering down the PPN causes important system data, such as BCMS data, records of queued ACD calls, Automatic Wakeup requests, and Do Not Disturb requests to be lost. Refer to Maintenance for Avaya DEFINITY Server SI, for information about preparing the system for a power down.

  • Page 143: Disconnect Power And Ground

    Convert to SCC EPN Disconnect Power and Ground 1. Disconnect the cabinet power cords from the rear of each cabinet. 2. Disconnect the 10 AWG (#25) (2.6 mm ) coupled bonding conductor wire. 3. Disconnect the 6 AWG (#40) (4.1 mm ) cabinet ground wire from the ground bar in the cabinet.

  • Page 144: Install The Epn

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Remove the Existing Control Cabinet Because the control cabinet is at the bottom of the port network, you must first dismantle the cabinet stack. Disconnect all the power, ground, TDM, ICC, and connector cables.

  • Page 145: Change Cabinet Address Plugs

    Install the EPN 3. Install the port circuit packs into the A cabinet using the label on the front of the carrier and the annotated list of circuit packs as a guide. NOTE: Because the new expansion control carrier has 6 more port slots than the one removed, you do not need to retranslate these circuit packs.
  • Page 146 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager add_plug CJL 050906 Figure Notes 1. Address Plug (Shown Set to Carrier D) 5. Right Edge of Cabinet 2. Carrier B Jumper Location (Default) 6. Backplane Slot 00 3.

  • Page 147: Install Tdm/Lan Bus Terminators

    Install the EPN Install TDM/LAN Bus Terminators 1. If the Release 5/6si PPN has only 1 cabinet, install the 2 AHF110 TDM/LAN bus terminators per Figure 4-2. Figure Notes 1. Expansion Cabinet (A Position) 3. AHF110 TDM LAN/Bus Terminator (Slot 01) 2.
  • Page 148 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. AHF110 TDM LAN/Bus Terminator 6. Slot 18 2. Slot 17 7. J58890H Port Cabinet (D Position) 3. TDM/LAN Cable (WP91716 L3) 8. J58890H Port Cabinet (C Position) 4.

  • Page 149: Connect Tdm/Lan Cables And Icc Cables

    Install the EPN Connect TDM/LAN Cables and ICC Cables 1. Route and connect the TDM/LAN cables. If any of the Release 5/6si port cabinets were originally R1V3 port cabinets, use the following steps to route a cable between an R1V3 upper cabinet and cabinet beneath it. Do not run a new cable through the existing slot in the rear shelf of the upper cabinet.
  • Page 150 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager ICCB ICCA TERM 25 12 CURL Pinfield 3 2 1 Figure 4-4. ICC Pinfield Blocks on J58890N Expansion Control Cabinet ICCB 3 2 1 6.00 5.00 4.00 3.00...

  • Page 151: Interconnect Port Networks

    Install the EPN Interconnect Port Networks You must next install all the fiber optic cabling and then administer it. For the installation procedure, refer to ‘‘Interconnect Port Networks with Fiber Optic Cabling’’ on page 4-40. Connect Power and Ground 1. Reconnect the 6 AWG (#40) (4.1 mm ) cabinet ground wire to the single-point ground bar on the cabinet.

  • Page 152: Reseat Definity Lan Gateway System

    1. Connect the management terminal or PC to the TERMINAL connector on the rear of PPN control carrier A. 2. Insert the new Avaya Communication Manager on removable media into the optical drive. 3. Behind each EPN cabinet, set the circuit breaker to ON.

  • Page 153: Install The License File

    Install the EPN Install the License File Pre-installation 1. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied. 2.

  • Page 154: Administer No-License/Emergency Numbers

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Administer No-License/Emergency Numbers 1. At the SAT type change system-parameters features and press RETURN The Feature-Related System Parameters screen displays. 2. In the Emergency Numbers - Internal field (optional) type a valid extension.

  • Page 155: Power Up The Epn Cabinet

    Install the EPN 3. Install the top and bottom rear covers. Be sure the correct rear covers are installed on the Expansion Control Cabinet. Do not use these rear covers on the port cabinets. NOTE: The rear covers for control carriers may need 2 detents (1 for the TDM/LAN cable and another for the ICC cables).

  • Page 156: Install Front Ground Plates (Systems With Earthquake Protection)

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Install Front Ground Plates (Systems with Earthquake Protection) Use 1 front ground plate between 2 stacked cabinets. 1. At the front of the cabinets, align the holes in the top of the front ground plate with the holes at the bottom of the upper cabinet, and insert the 4 screws.

  • Page 157: Install Cabinet Clips (Systems Without Earthquake Protection)

    Install the EPN Install Cabinet Clips (Systems without Earthquake Protection) A cabinet clip is required between each pair of stacked cabinets. 1. At the front of the cabinets, install a cabinet clip between each pair of cabinets by hooking the clip into the slot of the upper cabinet and snapping the straight leg of the clip into the slot on the lower cabinet.
  • Page 158 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Install Cable Clamps 1. Behind the cabinets, using screws provided, install 2 cable clamps on each ground plate. See Figure 4-8. These clamps hold the port cables.
  • Page 159 Install the EPN Re-record Announcements (TN750/B Only) 1. The off-site STS translation upgrade does not preserve the contents of recorded announcements. Therefore, if a TN750/B Announcement circuit pack resides in the system, re-record the announcements that were stored on the circuit pack. NOTE: Even though a system may have a mixture of TN750/B, TN750C and TN2501AP announcement/integrated announcement circuit packs,...
  • Page 160 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 161 Install the EPN 5. In the Session Type field, select: NEW INSTALL REGISTRATION for products that are initially installed at a customer site. UPGRADE REGISTRATION for all subsequent product registrations. 6. In the Product Type field choose DEFINITY for the following products: 7.
  • Page 162 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager 11. Look in the product table (first column heading is “#”) to find the row for the product that you want to register. Click on the number in the far-left column (“#”) of the correct row.
  • Page 163 NOTE: The save translation command cannot function if the translation corruption message appears. Return Replaced Equipment 1. Return replaced equipment to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations Methods and Procedures for Basic Material Returns...

  • Page 164: Interconnect Port Networks With Fiber Optic Cabling

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Interconnect Port Networks with Fiber Optic Cabling Follow the procedures for conceding all the port networks, depending on the type of reliability: Standard Reliability High Reliability Critical Reliability...
  • Page 165 Interconnect Port Networks with Fiber Optic Cabling For a standard reliability system with 2 fiber-remoted EPNs, use 6 fiber optic cables, 6 lightwave transceivers, and 6 lightguide interface units (provided by the PSC). DS1 CONV-Remoted Port Networks For a standard reliability system with 1 DS1 CONV-remoted EPN, use 2 DS1 CONV circuit packs (TN1654), 2 DS1 Conv-to-EI cables (846448637 and/or 846448645), two H-600-348 cables, from 1 to 4 pairs of Channel Service Units (CSUs), and from 1 to 4 pairs of MDF cables (provided with the CSUs).
  • Page 166 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager 2. Behind control cabinet A of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2A01. b. Connect the other end of the fiber optic cable from the PPN to the lightwave transceiver at slot 2A01.
  • Page 167 Interconnect Port Networks with Fiber Optic Cabling RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier B Slot 1B02 5. TX Connector 3. To EPN 1 Carrier A Slot 2A01 6. RX Connector (Cabinet Stack 2) Figure 4-10.
  • Page 168 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager 2. Behind control cabinet A of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2A01. b. Connect a fiber optic cable to the transceiver just installed.
  • Page 169 Interconnect Port Networks with Fiber Optic Cabling High Reliability NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures showing typical ways of making these connections. The connectors on the lightwave transceivers are labeled TX (transmit) or RX (receive), while the fibers attaching to each connector are numbered 1 or 2.

  • Page 170: Connect The Other End Of The Fiber Optic Cable From The Ppn To The Lightwave Transceiver At Slot 2A01

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager For a high reliability system with 2 DS1 Conv-remoted expansion port networks, this arrangement requires: 6 DS1 Converter circuit packs (TN1654) 6 DS1 Converter-to-EI cables (846448637 and/or 846448645)
  • Page 171 Interconnect Port Networks with Fiber Optic Cabling For 2 Collocated Expansion Port Networks 1. Behind port carrier D of the multicarrier PPN: a. Install a lightwave transceiver on the connector at slot 1D02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 172 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager 4. Behind control cabinet A of EPN stack 3: a. Install a lightwave transceiver on the connector at slot 3A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 173 Interconnect Port Networks with Fiber Optic Cabling For 1 or 2 Fiber-Remoted Expansion Port Networks 1. Behind port carrier C of the multicarrier PPN. See Figure 4-12 Figure 4-13: a. Install a lightwave transceiver on the connector at slot 1C02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver...
  • Page 174 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Fiber Optic Cross-Connect Facility 2. To PPN Carrier B Slot 1C02 6. Lightguide Interface Unit (LIU) 3. To EPN 1 Carrier A Slot 2A01 7.
  • Page 175 Interconnect Port Networks with Fiber Optic Cabling Critical Reliability NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures showing typical ways of making these connections. The connectors on the lightwave transceivers are labeled TX (transmit) or RX (receive), while the fibers attaching to each connector are numbered 1 or 2.
  • Page 176 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Two, 4, 6, or 8 pairs of wall-field cables (provided with the CSUs) 5, 10, or 15 dB attenuators (single-mode fiber only). 5-dB Attenuator 106060718 10-dB Attenuator...
  • Page 177 Interconnect Port Networks with Fiber Optic Cabling 2. Behind port cabinet B of EPN stack 2: a. Install a lightwave transceiver on the connector at slot 2B02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver b.
  • Page 178 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Cabinet 1 PPN 3. Cabinet Stack 3 EPN 2 2. Cabinet Stack 2 EPN 1 Figure 4-14. Critical Reliability with 2 or 3 Port Networks...
  • Page 179 Interconnect Port Networks with Fiber Optic Cabling cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. EPN1 Cabinet B Slot 2B02 2. To PPN Carrier D Slot 1D02 6. Fiber Optic Cable 3. To EPN 1 Carrier A Slot 2A01 7.

  • Page 180: Coil Up The Surplus Length Of Fiber Optic Cable, And Place The Coil

    Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Switch-Connected Port Networks For 1 to 15 Standard Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-16: a. Install a lightwave transceiver on cable connector at slot 1E02.
  • Page 181 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 PPN with 1 Switch Node 4. Add Links to EPNs in Alternating Order (20, 3, 19, 4, 18, 5, and so forth) 2. Cabinet Stack 2-16 EPN 5. To additional EPNs 3.
  • Page 182 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager For 1 to 15 High Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-17: a. Install a lightwave transceiver on cable connector at slot 1E02. b. Install a lightwave transceiver on cable connector at slot 1C02.
  • Page 183 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 PPN with 1 Switch Node 4. Add Links to EPNs in Alternating Order (3, 19, 4, 18, 5, 17, and 2. Cabinet Stack 2-16 EPN so forth) 3. H600-278 Metallic Cable 5.
  • Page 184 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager For 1 to 15 Critical Reliability EPNs. 1. Behind the PPN cabinet. See Figure 4-18: a. Install a lightwave transceiver on cable connector at slot 1E01. b. Install a lightwave transceiver on cable connector at slot 1E02.
  • Page 185 Interconnect Port Networks with Fiber Optic Cabling 4. Behind switch node carrier D of PPN cabinet 1: a. For each EPN, install 1 lightwave transceiver on a cable connector with the following order of slots: 1E20, 1E03, 1E19, 1E04, 1E18, 1E05, and so forth.
  • Page 186 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Cabinet 1 with 1 Duplex Switch 4. Add Links to EPNs in Alternating Order Node (20, 3, 19, 4, 18, 5, and so forth) 2.
  • Page 187 Interconnect Port Networks with Fiber Optic Cabling DS1 CONV-Remoted Cabinets The distance between the DS1 facilities and associated equipment room hardware and cabling is a maximum of approximately 200 circuit miles (322 km) for analog voice and 500 circuit miles (805 km) for digital (no analog voice stations).
  • Page 188 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 4-7 lists the cable numbers and lengths for the possible connections. Table 4-7. Numbers and Lengths of DS1 CONV-to-EI/SNI Cables Connection Type Comcode Number Length Within same carrier 847245750 1 foot (0.305 m)

  • Page 189: Definity Audix Power Procedures

    DEFINITY AUDIX Power Procedures DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. 1. Log into the AUDIX System as craft. 2.
  • Page 190 Upgrading R5si/R6si to an Avaya DEFINITY Server R EPN running Avaya Communication Manager 4-66 Issue 7 November 2003 555-233-115...

  • Page 191: Upgrading A Multicarrier G2

    Avaya Communication Manager This chapter provides the information necessary to upgrade a DEFINITY G2 universal module to an Avaya DEFINITY Server R EPN running Avaya™ Communication Manager for standard, high, and critical reliabilities. Upgrading this system means installing a new multicarrier cabinet (MCC1) PPN and converting the existing PPN to an EPN.

  • Page 192: Single-Mode Fiber Attenuators

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Single-Mode Fiber Attenuators Attenuators may be required when using single-mode fiber. See the table below. 106060718 5 dB attenuator 2 for each fiber connection...
  • Page 193 During the upgrade, the Software Specialist should implement new translations that are appropriate for the customer’s needs. For information to make the required changes, refer to Administrator’s Guide for Avaya Communication Manager. Preventing Translation Errors When instructed in this chapter, type the save translation command. Afterward, check for translation errors before proceeding with the upgrade.
  • Page 194 4-series transceivers reside in the system, Order the correct transceivers according to a separate PEC. NOTE: Using the 300A may require 5 or 10 dB attenuators. Contact your Avaya representative for more information. Issue 7 November 2003...
  • Page 195 Read This First NOTE: The 9823A transceiver is not a direct replacement for the 4-series transceiver (since a pair of 9823A transceivers cannot replace a pair of 4-series transceivers supporting a connection of between 5000 feet (1524 m) and 7000 feet (2134 m)). Power and Ground The new multicarrier PPN cabinet or any EPN cabinet added for the upgrade can be either global AC- or DC-powered.
  • Page 196 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Alarm Connection The D6 connector on G2 systems had 31 alarm-monitor appearances (Unit 1 to Unit 31) for external equipment. The AUXILIARY connector on a PPN only has appearances for 1M (major alarm) and 1m (minor alarm).
  • Page 197 Read This First Table 5-1. Pinouts for D6 Connector on G2 System Terminal Number Pin # Color Designation Terminal # Pin # Color Designation W-BL UNIT20 BL-W UNIT19 UNIT22 UNIT21 UNIT24 UNIT23 W-BR BR-W UNIT25 UNIT27 UNIT26 R-BL UNIT29 BL-R UNIT28 UNIT31 UNIT30...
  • Page 198 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-2. Pinouts for Auxiliary Connector Terminal Terminal Number Pin # Color Designation Number Pin # Color Designation W-BL AUXMJ BL-W AUXMN W-BR BR-W...

  • Page 199: Preliminary Procedures

    Preliminary Procedures Preliminary Procedures Save Translations 1. Log in at the Manager II on the G2. 2. Type rtx (run tape, execute) and press . This instructs the system to Enter write all translation information from memory to the tape. 3.

  • Page 200: Task Tables

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Task Tables Table 5-3, Table 5-4, and Table 5-5 provide the high-level tasks to perform the upgrades detailed in this chapter. Refer to the appropriate page for detailed instructions for each step.

  • Page 201: Task Description

    Task Tables Table 5-3. Tasks to Upgrade Standard Reliability (Continued) Task Description Page Reconnect Cables to Upgraded EPN Cabinet 5-33 Power Up the EPN Cabinets 5-33 Retranslate Port Circuits 5-33 Check Link Status 5-34 Enable Scheduled Maintenance 5-34 Resolve Alarms 5-34 Enable Alarm Origination to INADS 5-34...
  • Page 202 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-4. Tasks to Upgrade to High Reliability (Continued) Task Description Page Unpack and Inspect Expansion Control Carrier 5-49 Install New Expansion Control Carrier A...
  • Page 203 Task Tables Critical Reliability Table 5-5. Tasks to Upgrade to Critical Reliability Task Description Page Pre-upgrade checklist 5-63 Upgrade Cabinets 5-67 Follow Routine Preventive Maintenance 5-69 Label Cables 5-69 Check Link Status 5-69 Power Down G2 System 5-69 Install Power-Failure Transfer Ground Wire 5-70 Disconnect Cables 5-70...

  • Page 204: Standard Reliability

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-5. Tasks to Upgrade to Critical Reliability (Continued) Task Description Page Enable Scheduled Maintenance 5-88 Resolve Alarms 5-88 Enable Alarm Origination to INADS...
  • Page 205 Standard Reliability Table 5-6. Pre-upgrade checklist (Continued) Item Item Your personal Single Sign-On (SSO) for RFA website authentication login. SAP order number with RTUs Look up hardware serial number(s). Transaction Record number System Identification (SID) number Switch telephone number or IP address Access to the RFA Information page for these items (depending upon your switch connection method and whether already installed on your PC):...
  • Page 206 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 207 Standard Reliability No direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 208 The equipment in Table 5-8 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409, or the number provided by your Avaya representative. 5-18 Issue 7 November 2003 555-233-115...

  • Page 209: Process

    Standard Reliability Table 5-8. Required Hardware Equipment Description Quantity Processor Port Network 6300-05X J58890AF-1 Expansion Control Carrier 108187170 TN775C Maintenance 103557294 TN776 Expansion Interface 2 or 6 108469446 TN570 Expansion Interface 2 or 6 407439975 20-ft. Multimode Fiber Optic Cable 1 or 3 106455348 9823A Lightwave Transceiver (short)

  • Page 210: Remove Module Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Four spare carrier ground straps Wrist ground strap Repair kit for backplane pins (KS-22876 L2 or equivalent) Follow Routine Preventive Maintenance During the upgrade, follow routine preventive maintenance procedures on the system to be upgraded.
  • Page 211 Remove Module Control Carrier(s) Disconnect Cables 1. With the cable retainer in front of you and the part number visible (4B or 4C), locate the slot that is almost vertical. This slot is adjacent to the part number. Insert a #2 flat blade screwdriver into the slot and twist. The retainer will snap open easily.
  • Page 212 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Remove Module Control Carrier A Disconnect TDM/LAN Cables NOTE: Note the position of the TDM/LAN cables before disconnecting. 1. Disconnect 1 end of the TDM/LAN cable (between the “A” and “C” carriers) from the “A”...
  • Page 213 Remove Module Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 01 4. Module Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 214 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Remove Carrier Ground Straps 1. Disconnect the top and bottom ground straps from the “A” carrier. See Figure 5-2. These straps will reconnect to the new “A” carrier.
  • Page 215 Remove Module Control Carrier(s) 2. Disconnect the “P1” and “P2” cables from the “A” carrier. See Figure 5-3. 3. Remove the fan trim plate by pulling it straight off. 4. Clean or replace the air filter (403326820) if necessary. 5. In front of the carrier, remove the 4 screws (top 2 first) holding the “A” carrier to the cabinet frame.

  • Page 216: Install Expansion Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Install Expansion Control Carrier(s) Unpack and Inspect Expansion Control Carrier 1. Inspect the new J58890AF Expansion Control Carrier for any damage. Also verify that the backplane pins are not bent.
  • Page 217 Install Expansion Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 01 4. Module Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 218 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 8. Connect the remaining end of the TDM/LAN cable (between the “A” and “C” carriers) to the pin-field block marked “TDM” on the left side of the “A”...

  • Page 219: Interconnect Port Networks

    Currently, the TN768 Tone-Clock circuit pack resides in a port slot of the universal module being upgraded. Relocate this circuit pack to the “TONE CLOCK” slot of carrier “A.” Avaya recommends upgrading to the TN2182 Tone-Clock. 2. Install circuit pack blanks in slots not equipped with circuit packs.
  • Page 220 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Boot the System 1. Connect the PC to the “TERMINAL” connector behind PPN control carrier “A,” or install the G3-MA according to the “Set Up G3-MA” chapter of DEFINITY Communications System Generic 3 Management Applications —...
  • Page 221 Complete the Upgrade Installation (no direct connection) If you do not have a direct connection between RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File to your laptop/PC.
  • Page 222 . This instructs the system to write all Enter translation information from memory to the translation card. CAUTION: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Call your Avaya representative. 5-32 Issue 7 November 2003 555-233-115...

  • Page 223: Reconnect Cables To Upgraded Epn Cabinet

    A TN776 or TN570 in port slot “2” (for a second directly connected EPN) of the new expansion control carrier, verify that they were retranslated during the off-site software upgrade. If not, they must be retranslated now. Refer to Administrator’s Guide for Avaya Communication Manager for instructions on performing the retranslations. 5-33...

  • Page 224: Check Link Status

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 225 Complete the Upgrade 2. Click on the Register a Product button. The Enter Network Password dialog box appears. 3. Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords.
  • Page 226 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above).
  • Page 227 Complete the Upgrade 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing 14.

  • Page 228: Check Customer Options

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Check Customer Options 1. Type display system-parameters customer-options and press Enter set the customer options that were purchased. Ensure that the G3 version: field is V11.

  • Page 229: High Reliability

    The equipment in Table 5-10 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call 1-800-772-5409, or the number provided by your Avaya representative. Table 5-10. Required Hardware Equipment...
  • Page 230 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Static-proof or original circuit pack packaging for transporting circuit packs Labels for identifying the port circuit packs and cables attached to the rear of cabinets...

  • Page 231: Continued On Next Page

    The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the appropriate website: Associates: http://associate2.avaya.com/ or the services portal: http://usservices.avaya.com/ Business Partners go to the appropriate regional Business Partner portal: —...
  • Page 232 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.

  • Page 233: Follow Routine Preventive Maintenance

    Follow Routine Preventive Maintenance Follow routine preventive maintenance procedures on the system to be upgraded. For information about the procedures and necessary equipment, refer to the “Preventive Maintenance” section in Maintenance for Avaya DEFINITY Server R. 5-43 555-233-115 Issue 7 November 2003...

  • Page 234: Remove Module Control Carrier(S)

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Label Cables To make reconnecting the cables simpler and more reliable, label both ends of the connector cables associated with the carrier to be removed.

  • Page 235: Remove Circuit Packs From Module Control Carrier A

    Remove Module Control Carrier(s) Remove Circuit Packs from Module Control Carrier A 1. To ensure that power units in the “A” carrier are properly replaced, label each power unit with its slot number. 2. Disconnect the power cords from the power units in the “A” carrier. 3.
  • Page 236 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8.
  • Page 237 Remove Module Control Carrier(s) 3. Disconnect the 16 ground straps from the top and bottom of the “A” carrier. Figure 5-6. These straps reconnect to the new “A” carrier. Figure Notes 1. Rear of Cabinet 4. Module Control Carrier (“A” Position) 2.
  • Page 238 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 4. Disconnect the “P1” and “P2” cables from the “A” carrier. See Figure 5-7. 5. Slide the latch up, and disconnect the “P1” cable from the “B” carrier.

  • Page 239: Install Expansion Control Carrier(S)

    Install Expansion Control Carrier(s) Install Expansion Control Carrier(s) Unpack and Inspect Expansion Control Carrier 1. Inspect the new J58890AF Expansion Control Carrier for any damage. Also verify that the backplane pins are not bent. 2. Place the expansion control carrier on the floor so that the rear of the carrier faces up.
  • Page 240 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 8. For an AC-powered system, install the 2 new carrier ground straps. One strap connects ground point “1” to the A-carrier frame (right side), and the other connects ground point “8”...
  • Page 241 Install Expansion Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 6. Port Carrier (“E” Position) 2. ZAHF4 TDM/LAN Terminator 7. Slot 21 3. TDM/LAN Cable (WP91716 L6) 8. Slot 02 4. Expansion Control Carrier (“A” Position) 9. TDM/LAN Cable (WP91716 L7) 5.
  • Page 242 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-13. TDM/LAN Connections “J” Number Carrier Type LHS Slot RHS Slot J58890BB-1 Port J58890BB-2 Port J58890BB-3 Port J58890AF EPN Control “A” 12. Install the front trim plate on the “A” carrier.

  • Page 243: Interconnect Port Networks

    Currently, the TN768 Tone-Clock circuit pack resides in a port slot of the universal module being upgraded. Relocate this circuit pack to the “TONE CLOCK” slot of carrier “A.” Avaya recommends that you upgrade to the TN2182 Tone-Clock. 2. Install circuit pack blanks in slots not equipped with circuit packs.

  • Page 244: Boot The System

    1. Connect the management terminal to the “TERMINAL” connector behind PPN control carrier “A,” or connect through a system management tool such as Avaya Terminal Emulator or Avaya Site Administration (ASA). 2. Insert the translation cards in the TN794 faceplates.
  • Page 245 Complete the Upgrade Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File. NOTE: This procedure sends the License File to the switch and installs it.
  • Page 246 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number.

  • Page 247: Set Additional Administration

    WARNING: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Reconnect Cables 1. At the power distribution unit of the upgraded EPN, set the main circuit breaker to OFF.
  • Page 248 If not, they must be retranslated now. Refer to Administrator’s Guide for Avaya Communication Manager for instructions on performing the retranslations. Check Link Status 1.

  • Page 249: Register The Switch For Maintenance

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 250 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 5. In the Session Type field, select: NEW INSTALL REGISTRATION for products that are initially installed at a customer site. UPGRADE REGISTRATION for all subsequent product registrations.
  • Page 251 Complete the Upgrade 11. Look in the product table (first column heading is “#”) to find the row for the product that you want to register. Click on the number in the far-left column (“#”) of the correct row. NOTE: It might be helpful to identify the product by looking at the Product Nickname, Product Alarm ID, INADS Number, Serial Number, or IP Address columns in the table.

  • Page 252: Back Up Disk

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 16. Click on the Continue Registration button at the bottom of the page. ART begins automatically registering the product and displays progress messages to indicate the current status.

  • Page 253: Critical Reliability

    Avaya Communication Manager on removable media Extra formatted removable media Authorized wrist grounding strap Avaya documentation (book or .PDF file): Maintenance for Avaya DEFINITY Server R Administrator’s Guide for Avaya Communication Manager Your personal Single Sign-On (SSO) for RFA website authentication login.
  • Page 254 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-14. Pre-upgrade checklist (Continued) Item Item Access to the RFA Information page for these items (depending upon your switch connection method and whether already installed on your PC):...
  • Page 255 Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.
  • Page 256 Manager No direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: 1.

  • Page 257: Upgrade Cabinets

    The equipment in Table 5-16 must be on-site before the upgrade begins. To place a claim for missing equipment, as part of the Streamlined Implementation process, call “1-800-772-5409” or the number provided by your Avaya representative. 5-67 555-233-115 Issue 7 November 2003...
  • Page 258 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Table 5-16. Required Hardware Equipment Description Quantity PEC 6300-05X Processor Port Network J58890AF Expansion Control Carrier J58890BB-3 Port Carrier 106647985 TN775B Maintenance 103557294 TN776 Expansion Interface...

  • Page 259: Remove Module Control Carrier(S)

    For information about the procedures and necessary equipment, refer to the “Preventive Maintenance” section in Maintenance for Avaya DEFINITY Server R. Label Cables To make reconnecting the cables simpler and more reliable, label both ends of the connector cables associated with the carrier to be removed.

  • Page 260: Install Power-Failure Transfer Ground Wire

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Install Power-Failure Transfer Ground Wire CAUTION: To avoid contaminating single-point ground, do not connect the ground wire while the system is powered up. 1. Connect 1 end of a 10 AWG (#25) (2.6 mm...

  • Page 261: Remove Curl From Module Control Carrier A

    Remove Module Control Carrier(s) Remove CURL from Module Control Carrier A Remove the CFY1 current limiter (CURL) from the pin-field block marked “CURL” on the “A” carrier. The CURL will be reused in the EPN. NOTE: Note the position of the components on the left side of the CURL. NOTE: Verify that the CURL meets the minimum usable vintage requirements.
  • Page 262 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 9. Disconnect and remove the ICC cables. See Figure 5-10. They will not be reused. 10. Remove the fan trim plate by pulling it straight off.
  • Page 263 Remove Module Control Carrier(s) Figure Notes 1. Port Carrier (“C” Position) 7. Slot 21 2. ZAHF4 TDM/LAN Terminator 8. Slot 01 3. TDM/LAN Cable (WP91716 L6) 9. TDM/LAN Cable (WP91716 L7) 4. Module Control Carrier (“A” 10. Duplicated Module Control Carrier Position) (“B”...
  • Page 264 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Rear of Cabinet 4. Ground Jumpers 2. Module Control Carrier (“A” Position) 5. Port Carrier (“C” Position) 3. Expansion Module Control Carrier 6.

  • Page 265: Install Expansion Control Carrier(S)

    Install Expansion Control Carrier(s) Figure Notes 1. Rear of Control Carrier 3. P1 Connector 2. P2 Connector Figure 5-11. Location of P1 and P2 Connectors Install Expansion Control Carrier(s) Prepare the New A and B Position Carriers 1. Inspect the new carriers for any damage. Verify that the backplane pins are not bent.

  • Page 266: Install The New A And B Position Carriers

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Install the New A and B Position Carriers 1. Install the J58890AF Expansion Control Carrier in position “A” by lining up the plastic alignment tips on the top rear of the carrier with the screw holes in the cabinet.
  • Page 267 Install Expansion Control Carrier(s) 12. Connect the loose end of the TDM/LAN cable (between the “A” and “D” carriers) to the pin-field block marked “TDM” on the right side of the “A” carrier (see Figure 5-13 Table 5-17). The other end remained connected to the “D”...
  • Page 268 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. ZAHF4 TDM/LAN Terminator 5. Slot 02 2. TDM/LAN Cable (WP91716 L6) 6. TDM/LAN Cable (WP91716 L7) 3. Slot 21 7. ICCA and ICCB Connectors) 4.
  • Page 269 Install Expansion Control Carrier(s) 16. Install the front trim plates; first on the “A” carrier, and then on the “B” carrier. 17. Install the ICC cables (H600-204 G1) between carriers “A” and “B.” Connect the cables to the “ICC” pin-field block on both carriers (see Figure 5-14 Figure 5-28...

  • Page 270: Icc Connections

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. ICCA Connectors 3. CURL (Current Limiter) Connectors 2. ICCB Connectors Figure 5-13. ICC Connections for the Expansion Control Carrier 5-80 Issue 7 November 2003...
  • Page 271 Install Expansion Control Carrier(s) Figure Notes 1. ICCA Connectors 2. ICCB Connectors Figure 5-14. ICC Connections for the Port Carrier 5-81 555-233-115 Issue 7 November 2003...

  • Page 272: Interconnect Port Networks

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Test the CURL 1. Plug the cabinet power cord into the appropriate receptacle. 2. At the power distribution unit, set the main circuit breaker to ON.

  • Page 273: Complete The Upgrade

    Complete the Upgrade Complete the Upgrade Verify Usable Circuit Pack Vintages Verify that each circuit pack reused in the upgrade conforms to the usable vintage requirements (see Reference Guide for Circuit Pack Vintages and Change Notices). Remove Power-Failure Ground Strap Remove the ground strap from the power-failure transfer unit.
  • Page 274 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Installation (direct connection) If you have a direct connection between the RFA and the switch: a. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi”...

  • Page 275: Administer No-License/Emergency Numbers

    Complete the Upgrade 8. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied. 9. Type reset system 3 preserve-license (or reset system 3 no-preserve-license, since the License File has been saved in translations) and press Enter...

  • Page 276: Set Additional Administration

    . This instructs the system to write all Enter translation information from memory to the translation cards. WARNING: If the terminal screen displays “translation corruption detected; call Avaya distributor immediately”, an error was detected in the translations. Call your Avaya representative. 5-86 Issue 7 November 2003 555-233-115...

  • Page 277: Close Upgraded Epn Cabinet And Reconnect Cables

    A TN776 or TN570 in port slot “2” (for a second directly connected EPN) of the new expansion control carrier, verify that they were retranslated during the off-site software upgrade. If not, they must be retranslated now. Refer to Administrator’s Guide for Avaya Communication Manager. 5-87 555-233-115...

  • Page 278: Check Link Status

    The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 279 Complete the Upgrade 2. Click on the Register a Product button. The Enter Network Password dialog box appears. 3. Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords.
  • Page 280 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above).
  • Page 281 Complete the Upgrade 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing 14.

  • Page 282: Interconnect Port Networks With Fiber Optic Cabling

    Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Check Customer Options 1. Type display system-parameters customer-options and press Enter set the customer options that were purchased. Ensure that the G3 version: field is V11.
  • Page 283 Interconnect Port Networks with Fiber Optic Cabling Standard Reliability Fiber optic cabling terminated to 9823A lightwave transceivers can interconnect PNs up to 4,900 feet (1493 m) apart. Fiber optic cabling terminated to 9823B lightwave transceivers can interconnect PNs up to 25,000 feet (7620 m) apart. The 300A fiber optic lightwave transceiver can interconnect PNs up to 115,000 feet (21.7 miles, 35 km) apart.
  • Page 284 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager If a “DEFINITY style” PPN cabinet is collocated with either a small cabinet, medium cabinet, or single-carrier cabinet stack, the preferred routing is to run the cables down the cable tray and out the bottom of the PPN cabinet.
  • Page 285 Interconnect Port Networks with Fiber Optic Cabling For Two Collocated Expansion Port Networks 1. Behind control carrier A of PPN cabinet 1: Install a lightwave transceiver on cable connector at slot 1A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect 1 end of the fiber optic cable to the lightwave transceiver, just installed, at slot 1A02.
  • Page 286 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 4. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on cable connector at slot 3A02. NOTE: Attenuators may be required for single mode fiber using a...
  • Page 287 Interconnect Port Networks with Fiber Optic Cabling RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier A Slot 1A01 5. TX Connector 3. To EPN 1 Carrier A Slot 2A01 6. RX Connector Figure 5-16.
  • Page 288 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier A Slot 2A02 5. TX Connector 3.
  • Page 289 Interconnect Port Networks with Fiber Optic Cabling Route the cable to the cable tray and down, out of the cabinet, through the cable manager to the PDS cross-connect facility. Connect the fiber cable to the lightguide interconnect unit provided. Carefully attach the fiber cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions.
  • Page 290 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 3. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on cable connector at slot 2A02. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect a fiber optic cable to the transceiver just installed.
  • Page 291 Interconnect Port Networks with Fiber Optic Cabling RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To EPN1 Carrier A Slot 2A02 6. 100A Lightguide Interconnect Unit 3. To EPN2 Carrier A Slot 3A02 7. TX Connector 4.
  • Page 292 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures offering the suggested way of making these connections.
  • Page 293 Interconnect Port Networks with Fiber Optic Cabling Fiber-Remoted Port Networks For a high reliability system with 1 fiber-remoted expansion port network, 2 fiber optic cables, 2 lightwave transceivers, and 2 lightguide interconnect units (provided by the PSC) are required. For a high reliability system with 2 fiber-remoted expansion port networks, 6 fiber optic cables, 6 lightwave transceivers, and 6 lightguide interconnect units (provided by the PSC) are required.
  • Page 294 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager For Two Collocated Expansion Port Networks 1. Behind control carrier A of PPN cabinet 1: Install a lightwave transceiver on the cable connector at slot 1A02.
  • Page 295 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Cabinet 1 Processor Port Network 3. Cabinet 3 Expansion Port Network 2 2. Cabinet 2 Expansion Port Network 1 Figure 5-20. High Reliability with Two or Three Port Networks 5-105 555-233-115 Issue 7 November 2003...
  • Page 296 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To PPN Carrier C Slot 1C02 5. RX Connection 3.
  • Page 297 Interconnect Port Networks with Fiber Optic Cabling RX TX cydff05 CJL 103196 Figure Notes 1. Lightwave Transceiver 4. Fiber Optic Cable 2. To EPN Carrier A Slot 2A02 5. RX Connection 3. To EPN 1 Carrier A Slot 3A02 6. TX Connection Figure 5-23.
  • Page 298 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 2. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on the cable connector at slot 2A01. NOTE: Attenuators may be required for single mode fiber using a 300A Lightwave Transceiver Connect the fiber optic cable to the transceiver just installed.
  • Page 299 Interconnect Port Networks with Fiber Optic Cabling Carefully attach the fiber optic cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions. Coil up the surplus fiber cable and place it in the cable manager. 3.
  • Page 300 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Cabinet 1 Processor Port Network 3. Cabinet 3 Expansion Port Network 2 2. Cabinet 2 Expansion Port Network 1 Figure 5-24. High Reliability with Two or Three Port Networks...
  • Page 301 Interconnect Port Networks with Fiber Optic Cabling RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To PPN Carrier C Slot 1C02 6. 100A Lightguide Interconnect Unit (LIU) 3. To EPN 1 Carrier A Slot 2A01 7.
  • Page 302 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager RX TX cydf013 CJL102396 Figure Notes 1. Lightwave Transceiver 5. Optical Cross-Connect Facility 2. To EPN1 Carrier A Slot 2A02 6. 100A Lightguide Interconnect Unit 3.
  • Page 303 Interconnect Port Networks with Fiber Optic Cabling NOTE: Keep track of which fiber attaches to which connector on each lightwave transceiver. This section provides figures offering the suggested way of making these connections. The connectors on the lightwave transceivers are labeled either “TX” (transmit) or “RX”...
  • Page 304 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager For Either 1 or 2 Collocated Expansion Port Networks 1. At control carrier A of PPN cabinet 1 (see Figure 5-28 through Figure 5-31): Install a lightwave transceiver on the cable connector at slot 1A01.
  • Page 305 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on the cable connector at slot 3A01. Connect the other end of the fiber cable to the transceiver just installed. Carefully attach the fiber optic cable (with cable ties) to the wall of the cable tray at the built-in cable tie positions.
  • Page 306 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 7. Behind port carrier B of EPN cabinet 2: Install a lightwave transceiver on cable connector at slot 2B03. Connect 1 end of the fiber optic cable to the lightwave transceiver, just installed, at slot 2B03.
  • Page 307 Interconnect Port Networks with Fiber Optic Cabling cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. EPN1 Carrier B Slot 2B02 2. To PPN Carrier A Slot 1A01 6. Fiber Optic Cable 3. To EPN1 Carrier A Slot 2A01 7. TX Connector 4.
  • Page 308 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. To EPN2 Carrier A Slot 3A01 2. To PPN Carrier A Slot 1A02 6. Fiber Optic Cable 3.
  • Page 309 Interconnect Port Networks with Fiber Optic Cabling cydff06 CJL 103196 Figure Notes 1. Lightwave Transceiver 5. To EPN2 Carrier B Slot 3B03 2. To EPN1 Carrier A Slot 2A02 6. Fiber Optic Cable 3. To EPN2 Carrier A Slot 3A02 7.
  • Page 310 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 2. Behind control carrier A of EPN cabinet 2: Install a lightwave transceiver on the cable connector at slot 2A01. Connect the fiber optic cable to the lightwave transceiver slot 2A01.
  • Page 311 Interconnect Port Networks with Fiber Optic Cabling 2. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on cable connector at slot 3A01. Connect the fiber optic cable to the transceiver just installed. Route the fiber cable to the cable tray and down, out of the cabinet, through the cable manager to the PDS cross-connect facility.
  • Page 312 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 6. Behind control carrier A of EPN cabinet 3: Install a lightwave transceiver on the cable connector at slot 3A02. Connect the fiber optic cable to the transceiver just installed.
  • Page 313 Interconnect Port Networks with Fiber Optic Cabling Rear View Rear View Rear View Port Carrier - J58890BB Port Carrier - J58890BB Port Carrier - J58890BB 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Control Carrier - J58890AJ...
  • Page 314 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager Figure Notes 1. Lightwave Transceiver 6. Fiber Optic Cable 2. To PPN Carrier A Slot 1A01 7. Optical Cross-Connect Facility 3. To EPN1 Carrier A Slot 2A01 8.
  • Page 315 Interconnect Port Networks with Fiber Optic Cabling Figure Notes 1. Lightwave Transceiver 6. Fiber Optic Cable 2. To PPN Carrier A Slot 1A02 7. Optical Cross-Connect Facility 3. To EPN2 Carrier A Slot 3A01 8. 100A Lightguide Interconnect Unit 4. To PPN Carrier B Slot 1B02 9.
  • Page 316 Upgrading a Multicarrier G2 Universal Module to Avaya DEFINITY Server R EPN running Avaya Communication Manager 5-126 Issue 7 November 2003 555-233-115...

  • Page 317: Adding New Carriers And Epn Cabinets

    Adding New Carriers and EPN Cabinets This chapter provides information on Adding carriers to an r platform in the MCC1 (multicarrier) cabinet Installing or removing EPN cabinets from a DEFINITY ECS Replacing a fan unit. NOTE: We recommend that if you are adding carriers and upgrading to a new software load that you add the hardware before you do the upgrade.

  • Page 318: Add Mcc Port Carriers

    If you do not disable Alarm Origination before making changes to the switch, the switch may generate alarms, resulting in unnecessary trouble tickets. Reducing redundant and unnecessary trouble tickets is critical for measuring the quality of Avaya services and products. NOTE: For some releases of the software, disable Cleared Alarm Notification and Restart Notification fields before submitting the form.
  • Page 319 Add MCC Port Carriers Save Translations 1. Log in at the management terminal. 2. If the system is high- or critical-reliability, type status spe and press Enter verify that the standby SPE is refreshed and that the standby disk is in service.
  • Page 320 Adding New Carriers and EPN Cabinets Shut Down DEFINITY AUDIX System 1. If a DEFINITY AUDIX resides in the MCC port network to be upgraded, shut down the AUDIX assembly and allow the disk to completely spin down. Refer to ‘‘DEFINITY AUDIX Power Procedures’’...
  • Page 321 Add MCC Port Carriers 10. Install a 631AR, 631WA1, 631DA1, or 644A power unit in the leftmost slot and a 631BR, 631WB1, 631DB1, 645B, or 649A power unit in the right-most slot of installed port carrier as follows: a. Set the circuit breaker on the power unit to be added to OFF. b.
  • Page 322 3. Refer to “Initialization and Recovery” and “LED Interpretation” chapters in Maintenance for Avaya DEFINITY Server R for circuit pack LED indications and management terminal displays that occur during system reboot. 4. After the system reboot is finished and all trouble cleared, verify that the EMERGENCY TRANSFER CONTROL switch is set to AUTO.
  • Page 323 Add MCC Port Carriers 4. Type first-only in this field to enable Alarm Origination (to the first OSS, which should be INADS). Be sure to type y in both Cleared Alarm Notification and Restart Notification fields. Press Enter NOTE: The INADS Database Administrator enables Alarm Origination as part of the registration process.
  • Page 324 Adding New Carriers and EPN Cabinets Update Port-Assignment Records 1. Update the customer’s port-assignment records. CABINET FRAME RETAINING PINS Figure 6-1. Blank Carrier Panel (Rear View) CABINET FANS CONTROL CARRIER A GROUNDING JUMPER PORT CARRIER B REAR VIEW (COVERS REMOVED) Figure 6-2.
  • Page 325 Add MCC Port Carriers CABINET PORT CARRIER C PORT CARRIER B GROUNDING JUMPERS CONTROL CARRIER A FANS GROUNDING JUMPERS PORT CARRIER D PORT CARRIER E REAR VIEW (COVERS REMOVED) Figure 6-3. Locations of Grounding Jumpers 555-233-115 Issue 7 November 2003...
  • Page 326 Adding New Carriers and EPN Cabinets cadf052 KLC 102297 Figure Notes 1. Port Carrier (“C” Position) 7. Slot 21 2. ZAHF4 TDM/LAN Terminator 8. Slot 00 3. TDM/LAN Cable (WP91716L6) 9. TDM/LAN Cable (WP91716L7) 4. Process Carrier (“A” Position) 10. Port Carrier (“B” Position) 5.
  • Page 327 Add MCC Port Carriers cadf051 KLC 102297 Figure Notes 1. Port Carrier (“C” Position) 8. Slot 00 2. ZAHF4 TDM/LAN Terminator 9. TDM/LAN Cable (WP91716L7) 3. TDM/LAN Cable (WP91716L6) 10. Process Carrier (“B” Position) 4. Process Carrier (“A” Position) 11. ICCD Connector 5.
  • Page 328 Adding New Carriers and EPN Cabinets TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 02 J58890AF EXPANSION CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE...
  • Page 329 Add MCC Port Carriers TDM/LAN BUS TERMINATOR (ZAHF4) SEE NOTE SLOT 21 J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 ICCB ICCA SLOT 21 J58890BB SEE NOTE PORT CARRIER INTERCARRIER TDM/LAN CABLE CABLES A AND B WP91716 L6 H600-204 G1 SLOT 02 SLOT 21 J58890AF-1 EXPANSION...

  • Page 330: Add A Control Carrier (Add Duplication)

    Reducing redundant and unnecessary trouble tickets is critical for measuring the quality of Avaya services and products. NOTE: For earlier releases of the system software, you may also need to disable Cleared Alarm Notification and Restart Notification fields before you can submit the form successfully.
  • Page 331 Add a Control Carrier (Add Duplication) Save Translations 1. Log in at the management terminal. 2. Type save translation [spe-a] disk and press . This command Enter instructs the system write all translation information from memory to disk. 3. If the PPN or an EPN (where PPN Port Carrier B will be relocated) contains a TN75/B Announcement circuit pack, type display announcements and press Enter...
  • Page 332 Adding New Carriers and EPN Cabinets Shut Down DEFINITY AUDIX System 1. If a DEFINITY AUDIX resides in the PPN or an EPN (where PPN Port Carrier B will be relocated), shut down the AUDIX and allow the disk to completely spin down.
  • Page 333 Add a Control Carrier (Add Duplication) Remove Port Carrier B 1. Behind the PPN, disconnect and remove the ICCB cable from between carrier “B” and carrier “A.” It will not be reused. NOTE: Note the position of the TDM/LAN cables before disconnecting them. 2.

  • Page 334: Tdm/Lan Connections For Standard-Reliability Ppn

    Adding New Carriers and EPN Cabinets TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 01 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE SLOT 21...
  • Page 335 Add a Control Carrier (Add Duplication) Figure Notes 1. Port Carrier “C” 5. Port Carrier “D” 2. Port Carrier “B” 6. Port Carrier “E” 3. Ground Jumpers 7. Cabinet with standard fan unit and carriers 4. Control Carrier “A” 8. Cabinet with enhanced fan unit and enhanced carriers Figure 6-9.
  • Page 336 Adding New Carriers and EPN Cabinets Prepare New Control Carrier B 1. Visually inspect the new carrier for any damage. Verify that the backplane pins are not bent. NOTE: The enhanced PPN AC carrier may look different than the other carriers because it comes with 16 new grounding jumpers and 8 mounting screws.
  • Page 337 Add a Control Carrier (Add Duplication) 7. For a standard AC-powered control carrier, install the 4 carrier ground straps. The straps connect ground points G1 and G8 from the top of the B-carrier backplane to the B-carrier connector panel bracket and ground points G9 and G16 from the bottom of the B-carrier backplane to the B-carrier connector panel bracket.
  • Page 338 Adding New Carriers and EPN Cabinets lcdfgrn2 KLC 022100 Figure Notes 1. Standard AC-powered Carrier 3. Top Ground Straps 2. Enhanced Carrier (in PPNs using 4. Bottom Ground Straps either AC power [U.S.] or Global power) Figure 6-10. Locations of Top and Bottom Ground Straps on Standard and Enhanced Carriers 8.
  • Page 339 Add a Control Carrier (Add Duplication) TDM/LAN BUS TERMINATOR (ZAHF4) SLOT 21 SEE NOTE J58890BB PORT CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 00 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L6 SLOT 21 SLOT 01 J58890AP-1 CONTROL CARRIER TDM/LAN CABLE WP91716 L7 SEE NOTE SLOT 21...
  • Page 340 Adding New Carriers and EPN Cabinets 10. Connect the loose end of the TDM/LAN cable (between the “C” and “B” carriers) to the pin-field block marked “TDM/LAN” on the right side of the “B” carrier (See Figure 6-11 Table 6-2). The other end remained connected to the “C”...
  • Page 341 Add a Control Carrier (Add Duplication) ROW 49 ROW 35 ICCB ICCA ROW 25 ICCD ICCC TDM/LAN CURL SLOT # Figure 6-12. ICC Connections for Control Carrier 15. Install the front trim plate on the “B” carrier. 16. Install the new power units into the “B” carrier. The 631DA1 or 644A is installed on the left side, while the 631DB1 or 645B and the 649A are installed on the right side.
  • Page 342 Adding New Carriers and EPN Cabinets Relocate Port Carrier B Refer to Add a Switch Node Carrier to relocate the removed port carrier. Connect Management Terminal or PC 1. Behind control carrier “A,” disconnect the management terminal or PC cable from the “TERM” connector, and reconnect the cable to the “DOT” (duplication option terminal) connector.
  • Page 343 Add a Control Carrier (Add Duplication) Install the License File NOTE: After adding a duplicate control carrier, you must use the following procedure to install the License File. New, duplicated G3r systems only 1. Retrieve the RFA License File with both serial numbers from the RFA Application.
  • Page 344 Adding New Carriers and EPN Cabinets 4. Type save translation and press Enter After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero; otherwise, the translations are not copied. 5. Type reset system 4 and press Enter Wait until the system has completely reset before continuing.
  • Page 345 TSO Database Administration (DBA) to register U.S. direct channel products. The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 6-29 555-233-115 Issue 7 November 2003...
  • Page 346 Adding New Carriers and EPN Cabinets 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list. The ART User Menu displays. 2. Click on the Register a Product button.
  • Page 347 Add a Control Carrier (Add Duplication) 7. Click on the Start Product Registration button. If the data you have entered matches a Maestro database record, the Customer Verification page appears. 8. Verify the information in the Customer Name and Customer Address fields.
  • Page 348 Adding New Carriers and EPN Cabinets 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing...

  • Page 349: Add The Fiber Optic Cable

    Add the Fiber Optic Cable Add the Fiber Optic Cable This chapter details the installation of the fiber optic cable using the DEFINITY fiber optic pass-thru kit for Multicarrier Cabinets (MCC1) only. This kit (comcode 848029278) provides the equipment necessary to install the fiber optic connectors and associated cabling.
  • Page 350 CLASS 1 LASER PRODUCT IEC 825 1993 The Avaya Media Gateway may contain a Class 1 LASER device if single-mode fiber optic cable is connected to a remote Expansion Port Network (EPN). The LASER device operates within the following parameters:...
  • Page 351 Add the Fiber Optic Cable Cabinet Preparation 1. Open the front door. NOTE: Administration may be required before removing the circuit pack in the following step. 2. Determine which slot (1 or 2) will contain the new fiber optic circuit pack. Remove the circuit pack or the blanking plate from this slot.
  • Page 352 Adding New Carriers and EPN Cabinets lcda8fop RPY 021198 Figure Notes 1. Press tab down 2. Pull connector forward Figure 6-14. Remove the I/O Cable Connector 6-36 Issue 7 November 2003 555-233-115...
  • Page 353 Add the Fiber Optic Cable 7. Using a supplied cable tie, secure the removed I/O connector to nearby cabling. See Figure 6-15. lcda9fop RPY 021398 Figure Notes 1. Tie wrap Figure 6-15. Secure the I/O Cable Connector 6-37 555-233-115 Issue 7 November 2003...
  • Page 354 Adding New Carriers and EPN Cabinets 8. From the front, remove the fan cover. See Figure 6-16. A LA A LA lcda3fop EWS 110398 Figure 6-16. Remove the Fan Cover 6-38 Issue 7 November 2003 555-233-115...
  • Page 355 Add the Fiber Optic Cable Install the Pass-thru Kit 1. Snap the SC-SC fiber optic adapter on the pass-thru tool. See Figure 6-17. Use the beige adapter even if single-mode fiber is being installed. The SC-SC adapter is better suited for cable routing in the next steps. NOTE: If single-mode fiber is being installed, the beige adapter will be replaced with a blue adapter, later in this section.

  • Page 356: Single-Mode Fiber

    Adding New Carriers and EPN Cabinets 2. Slide the tool to the rear of the cabinet. See Figure 6-18. lcda2fop RPY 021098 Figure 6-18. Insert the Pass-thru Tool CAUTION: Avoid bending fiber optic cables to a radius smaller than 1.5 inches (3.8 cm), to prevent mechanical stress on the cables.
  • Page 357 Add the Fiber Optic Cable 3. Attach the supplied fiber optic cable to the adapter. 4. Pull the tool (with adapter and cable attached) out through the front of the cabinet. See Figure 6-19. lcda6fop RPY 021698 Figure 6-19. Fiber Optic Cable and Adapter 5.
  • Page 358 Adding New Carriers and EPN Cabinets lcda7fop KLC 051198 Figure Notes 1. Fiber cable 3. SC-SC adapter 2. I/O connector adapter bracket 4. SC-ST adapter Figure 6-20. Bracket Attachments 6-42 Issue 7 November 2003 555-233-115...
  • Page 359 Add the Fiber Optic Cable 10. Wrap the cable disconnect label around the fiber optic cable. See Figure 6-21. prda0001 RPY 021898 Figure Notes 1. To outside plant fiber Figure 6-21. Cable Disconnect Label 11. Close the rear door. CAUTION: Avoid bending fiber optic cables to a radius smaller than 1.5 inches (3.8 cm), to prevent mechanical stress on the cables.
  • Page 360 Adding New Carriers and EPN Cabinets 12. Replace the fan cover. See Figure 6-22. A LA A LA lcda5fop EWS 110398 Figure 6-22. Replace the Fan Cover 6-44 Issue 7 November 2003 555-233-115...
  • Page 361 Add the Fiber Optic Cable 13. Connect the fiber cable to the angled connector on the front of the circuit pack. See Figure 6-23. TONE- EXPN EXPN POWER UNIT CLOCK INTFC INTFC scdafo_4 KLC 051298 Figure 6-23. Connect Fiber Cable to Circuit Pack 6-45 555-233-115 Issue 7 November 2003...
  • Page 362 Adding New Carriers and EPN Cabinets 14. Dress the cable using the supplied cable ties and cable tie mounts. See Figure 6-24. NOTE: Dress the fiber optic cable straight down the front of the circuit pack. Do not allow the cable to cross in front of another circuit pack. lcda4fop RPY 021398 Figure 6-24.

  • Page 363: Add Center Stage Switch

    Because of the numerous installation possibilities for center stage switches, this section is intended to provide general installation procedures only. For exact requirements per site, contact your Avaya representative. The center stage switch (CSS) is comprised of 1, 2, or 3 switch nodes (SNs).
  • Page 364 Adding New Carriers and EPN Cabinets Figure 6-26 shows 2 SNs used as a CSS for up to 23 EPNs. Use this configuration when high inter-SN traffic is expected. cydfpbx1 RPY 081897 Figure Notes 1. Switch Node (SN) 1 5. EPN Cabinet 11 2.
  • Page 365 Add Center Stage Switch Figure 6-27 shows 2 SNs used as a CSS for up to 29 EPNs. Use this configuration when low inter-SN traffic is expected. cydfpbx1 RPY 081897 Figure Notes 1. Switch Node (SN) 1 5. EPN Cabinet 14 2.
  • Page 366 Adding New Carriers and EPN Cabinets Figure 6-28 shows 3 SNs used as a CSS for up to 31 EPNs. Use this configuration when high inter-SN traffic is expected. Figure Notes 1. Switch Node (SN) 1 7. Inter-SN Connections (3 fibers) 2.
  • Page 367 Add Center Stage Switch Figure 6-29 shows 3 SNs used as a CSS for up to 43 EPNs. Use this configuration when low inter-SN traffic is expected. cydfpbx4 RPY 081897 Figure Notes 1. Switch Node (SN) 1 7. Inter-SN Connections (1 fiber) 2.

  • Page 368: Add A Switch Node Carrier

    Adding New Carriers and EPN Cabinets Add a Switch Node Carrier You can add a switch node carrier to a standard reliability DEFINITY ECS with Center Stage Switch (CSS) or add a second switch node carrier to a high or critical reliability DEFINITY ECS.
  • Page 369 Add a Switch Node Carrier Disable Alarm Origination 1. To prevent scheduled daily maintenance from interfering with the update or upgrade, type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.
  • Page 370 Adding New Carriers and EPN Cabinets Save Announcements NOTE: The TN750C and TN2501 AP Integrated Announcement circuit packs store announcements in nonvolatile memory; saving the announcements is optional. Only one announcement board can be saved per tape/optical disk cartridge. 1. If the PPN contains a TN750B Announcement circuit pack, type display announcements and press Enter 2.
  • Page 371 Add a Switch Node Carrier Shut Down DEFINITY AUDIX System (if necessary) WARNING: Neglecting to shut down the AUDIX assembly before powering down the system cabinet where it resides can damage the AUDIX disk. 1. Shut down the AUDIX assembly and allow the disk to completely spin down.
  • Page 372 Adding New Carriers and EPN Cabinets Remove Circuit Packs from Port Carrier NOTE: Skip these steps if a switch node carrier is being added to an empty carrier position. 1. To ensure that circuit packs and power units in the port carrier are properly replaced, label each component with its slot number.
  • Page 373 Add a Switch Node Carrier Figure Notes 1. Port Carrier (C Position) 5. Switch Node Carrier (E Position) 2. Ground Jumpers 6. Cabinet with standard fan unit and carrier 3. Control Carrier (A Position) 7. Cabinet with enhanced fan unit and 4.
  • Page 374 Adding New Carriers and EPN Cabinets Figure Notes 1. Port Carrier (C Position) 5. Switch Node Carrier (E Position) 2. Ground Jumpers 6. Cabinet with standard fan unit and carrier 3. Control Carrier (A Position) 7. Cabinet with enhanced fan unit and 4.
  • Page 375 Add a Switch Node Carrier 7. Behind the D carrier, remove the 2 screws holding the D carrier to the cabinet frame. 8. Slide the carrier forward 1 to 2 inches; then, from the back, be sure that no cables or wiring harnesses are caught on the cabinet/carrier framework. CAUTION: Cables and wiring harnesses can be damaged if they catch on the framework and if too much pressure is applied in removing the carrier.
  • Page 376 Adding New Carriers and EPN Cabinets ROW 49 ROW 35 ROW 25 SNITRM1 TDM/LAN TDM/LAN SLOT # SNITRM2 ROW 24 Figure 6-32. ICC Connections for Switch Node Carrier Install New Switch Node Carrier NOTE: Although the procedures specify D position, they would be the same if installing the carrier in the E position.
  • Page 377 Add a Switch Node Carrier 4. Connect the P1 (small) connector to the D carrier. If necessary, to get enough slack in the cables, cut the tie wrap holding the intercabinet cable from the upright in the area being installed. Snap the connector lock into place to ensure the connection is properly made.
  • Page 378 Adding New Carriers and EPN Cabinets lcdfgrn2 KLC 022100 Figure Notes 1. Standard AC-powered Carrier 3. Top Ground Straps 2. Enhanced Carrier (in PPNs using 4. Bottom Ground Straps either AC power [U.S.] or Global power) Figure 6-33. Locations of Top and Bottom Ground Straps on Standard and Enhanced Carriers 8.

  • Page 379: Tdm/Lan Connections For Ppn

    Add a Switch Node Carrier 9. Also if high or critical reliability, for the PPN connect the loose end of the TDM/LAN cable (between the A and D carriers) to the other pin-field block marked TDM/LAN on the right side of the D carrier. See Figure 6-34 Table 6-4.
  • Page 380 Adding New Carriers and EPN Cabinets Table 6-4. TDM/LAN Connections J Number Carrier Type LHS Slot RHS Slot J58890BB L1 Port J58890BB L2 Port J58890BB L3 Port J58890AP Control 10. If a switch node carrier is being installed in the D position of an EPN, verify that the ZAHF4 TDM/LAN bus terminator is installed at slot 02 of expansion control carrier A.
  • Page 381 Add a Switch Node Carrier Figure Notes 1. Port Carrier (C Position) 4. Switch Node Carrier (D Position) 2. Port Carrier (B Position) 5. TDM/LAN Bus Terminator (ZAHF4) 3. Processor Carrier (A Position) 6. TDM/LAN Cable (WP91716 L7) Figure 6-35. TDM/LAN Connections for EPN (Standard Reliability) 6-65 555-233-115 Issue 7 November 2003...
  • Page 382 Adding New Carriers and EPN Cabinets TDM/LAN BUS TERMINATOR (ZAHF4) SEE NOTE SLOT 21 J58890BB C POSITION PORT CARRIER TDM/LAN CABLE WP91716 L6 ICCB ICCA SLOT 21 J58890BB B POSITION SEE NOTE PORT CARRIER INTERCARRIER TDM/LAN CABLE CABLES A AND B WP91716 L6 H600-204 G1 SLOT 21...
  • Page 383 Add a Switch Node Carrier Install Circuit Packs 1. Install the new circuit packs into the new carrier. Use the decal and the upgrade configuration document (provided with the equipment) as a guide. 2. Install circuit pack blanks in slots not equipped with circuit packs. Interconnect Port Networks 1.
  • Page 384 Adding New Carriers and EPN Cabinets 5. Behind port carrier B of each EPN cabinet: a. Install a lightwave transceiver on the cable connector at slot B02. b. Connect the other end of the fiber optic cable to the lightwave transceiver, just installed.
  • Page 385 Add a Switch Node Carrier Reseat DEFINITY AUDIX System 1. Reseat the AUDIX assembly to its backplane connectors. Power Up System 1. At each EPN, if present, set the main circuit breaker to ON. 2. At the PPN, set the main circuit breaker to ON. 3.
  • Page 386 Adding New Carriers and EPN Cabinets Installation (direct connection) If you have a direct connection between the RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi” chapter of the RFA Job Aid, deliver the License File. NOTE: This procedure sends the License File to the switch and installs it.
  • Page 387 Add a Switch Node Carrier 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes. ENTER Save Translations 1. Type save translation [both] and press if translation changes were Enter made in Step 8 above.
  • Page 388 The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
  • Page 389 Add a Switch Node Carrier 3. Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords. If you are a first-time user and do not have an ART user ID and password: a.
  • Page 390 Adding New Carriers and EPN Cabinets 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number: a.
  • Page 391 Add a Switch Node Carrier 12. In the Data Lock field, choose: YES for products with ASG enabled NO for all others 13. In the Dialing Type field choose the dialing type that the product will use to report alarms: DON’T CHANGE to leave the product’s dialing type unchanged TONE for DTMF dialing PULSE for rotary or pulse dialing...

  • Page 392: Install A New Epn Cabinet In An Existing System

    Adding New Carriers and EPN Cabinets Install a New EPN Cabinet in an Existing System Figure 6-38 shows a typical multicarrier EPN cabinet. Each EPN cabinet is normally positioned adjacent to the PPN cabinet but may be located remotely in a different room or a different building.
  • Page 393 Install a New EPN Cabinet in an Existing System Connect Power and Ground 1. For an AC- or DC-powered system, connect power and ground to the cabinet as instructed in Installation and Test for Multicarrier Cabinets (MCC1) in the Made Easy tool. 2.
  • Page 394 Adding New Carriers and EPN Cabinets 1. Install a 9823A lightwave transceiver onto Slot 1 on the rear of the PPN Control Carrier. See Figure 6-39. 2. Connect a 20-foot fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 395 Install a New EPN Cabinet in an Existing System 3. Route the fiber cable to the Expansion Control Carrier in Cabinet 3. 4. At the rear of the Expansion Control Carrier in Cabinet 3, install a 9823A lightwave transceiver onto Slot 1. 5.
  • Page 396 TX connector on 1 transceiver is connected to the RX connector on the other transceiver and vice versa. Interconnect Cabling For more fiber optic cabling information, refer to Made Easy Tool for DEFINITY Media Server Configurations (http://made-easy.avaya.com/). 6-80 Issue 7 November 2003 555-233-115...
  • Page 397 Install a New EPN Cabinet in an Existing System Switch-Connect New EPN to Existing PPN and EPN (Standard Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the first EPN cabinet is called Cabinet 2, and the EPN cabinet containing the Switch Node Carrier is called Cabinet 4.
  • Page 398 Adding New Carriers and EPN Cabinets Figure Notes 1. Cabinet 1 (PPN) 3. Cabinets 2, 3, and 5 through 16 (MCC or SCC 2. Cabinet 4 (MCC EPN with One Switch EPNs) Node) Figure 6-40. Switch-Connected with SNC in EPN Switch-Connect New EPN to Existing PPN and EPN (High Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the...
  • Page 399 Install a New EPN Cabinet in an Existing System 1. At the rear of the Port Carrier in position C in Cabinet 1, install a 9823A lightwave transceiver onto Slot 2 (1C02). See Figure 6-41. 2. Connect a 20-foot fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 400 Adding New Carriers and EPN Cabinets Figure Notes 1. Cabinet 1 (PPN) 3. Cabinet 4 (MCC EPN with One Switch Node) 2. Cabinet 2, 3, and 5 through 16 (MCC or SCC EPNs) Figure 6-41. Switch-Connected with SNC in EPN 6-84 Issue 7 November 2003 555-233-115...
  • Page 401 Install a New EPN Cabinet in an Existing System Switch-Connect New EPN to Existing PPN and EPN (Critical Reliability) For the following connection example, the PPN cabinet is called Cabinet 1, the first EPN cabinet is called Cabinet 2, and the EPN cabinet containing the Switch Node Carrier is called Cabinet 4.
  • Page 402 Adding New Carriers and EPN Cabinets 14. At the rear of the Expansion Control Carrier in position A in Cabinet 2, install a lightwave transceiver onto Slot 1 (2A01). 15. Connect a 20-foot (6 m) fiber optic cable to the TX and RX connectors on the transceiver.
  • Page 403 Install a New EPN Cabinet in an Existing System Figure Notes 1. Cabinet 1 (PPN) 3. Cabinets 2, 3, and 5 through 16 (MCC or SCC EPNs) H600-278 2. Cabinet 4 (MCC EPN with One Metallic Cable Duplex Switch Node) Figure 6-42.

  • Page 404: Remove An Epn Cabinet From An Existing System

    EPN cabinet being removed. These port-related translations must be removed before removing any hardware. Refer to Administrator’s Guide for Avaya Communication Manager for more information. Remove Fiber Link Administration (Simplex Systems) The fiber links routing administration to and from the EPN cabinet being removed must be removed before removing any hardware from the cabinet.
  • Page 405 Remove an EPN Cabinet from an Existing System 4. Scroll to screen 2. a. Type no, as applicable, in each Facility Installed? field (A, B, C, and D). b. The Bit Rate: field must remain administered if other fiber connections associated with the facility will remain. c.
  • Page 406 (LIUs) or Fiber Patch Panels, remove the associated cable labeling. This will prevent confusion if existing fiber is later moved. 11. Return all unused equipment (not owned by the customer) to Avaya. 12. If any message waiting lamps are on, skip to ‘‘Troubleshooting’’...
  • Page 407 Remove an EPN Cabinet from an Existing System Remove Fiber Links Administration (Duplex Systems) The fiber links routing to and from the EPN cabinet being removed must be unadministered before removing any hardware from the cabinet. CAUTION: Failure to remove fiber links administration before removing hardware causes unnecessary alarm reports to INADS and causes errors that are very difficult to clear.
  • Page 408 Adding New Carriers and EPN Cabinets T1 Installations Only 1. The Framing Mode: field is display only. 2. The DS1CONV-1 Line Compensation: and the DS1CONV-2 Line Compensation: fields are display only. 3. Remove the Facility Circuit ID information from the facilities being unadministered, if used.
  • Page 409 (LIUs) or Fiber Patch Panels, remove the associated cable labeling. This will prevent confusion if existing fiber is later moved. 11. Return all unused equipment (not owned by the customer) to Avaya according to the requirements outlined in: BCS/Material Logistics, MSL/Attended Stocking Locations...

  • Page 410: Definity Audix Power Procedures

    Adding New Carriers and EPN Cabinets DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. 1. Log into the AUDIX System as craft. 2.

  • Page 411: Adding Or Removing Cabinet Hardware

    2. Install the circuit pack into the carrier. 3. Log off the system after the addition (and any required administration) is complete. For information about administering circuit packs and other equipment, refer to Administrator's Guide for Avaya Communication Manager. 555-233-115 Issue 7 November 2003...

  • Page 412: List Of Circuit Packs

    Adding or Removing Cabinet Hardware List of Circuit Packs Table 7-1 lists the circuit packs sorted by apparatus code, including circuit packs used in non-United States installations. Table 7-1. Circuit Packs and Circuit Modules Apparatus Code Name Type 631DA1 AC Power Unit Power 631DB1 AC Power Unit...
  • Page 413 List of Circuit Packs Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN439 Tie Trunk Port TN447 Central Office Trunk Port TN457 Speech Synthesizer Service TN458 Tie Trunk- U.K. Port TN459B Direct Inward Dialing Trunk Port TN464C/D/E/F/GP DS1 Interface - T1, 24 Channel - E1, 32 Channel;...

  • Page 414: Radio Controller

    Adding or Removing Cabinet Hardware Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN753/B Direct Inward Dialing Trunk Port TN754/B/C Digital Line 4-Wire DCP Port TN755/B Neon Power Unit Power TN756 Tone Detector Service TN758 Pooled Modem Port TN760B/C/D/E Tie Trunk...
  • Page 415 List of Circuit Packs Table 7-1. Circuit Packs and Circuit Modules (Continued) Apparatus Code Name Type TN799B/C Control-LAN (C-LAN) Port TN802B IP Interface Assembly Port TNPRI/BRI PRI to BRI Converter Port TN1648/B System Access/Maintenance Control TN1650B 32-MB Memory Control TN1654 DS1 Converter - T1, 24 Channel/E1, 32 Channel Port TN1655...

  • Page 416: Upgrade Firmware On Programmable Circuit Packs

    During this firmware download process, a firmware image is installed on a circuit pack in three steps: 1. The image is copied from an Avaya server over the Web to a local “staging area” — a PC or server on the customer LAN.
  • Page 417 For TN2302AP circuit packs with a vintage less than 22, a different download procedure is required that is not described here. Go to the Avaya Support Web site under Software & Firmware Downloads, DEFINITY ECS, TN2302AP firmware downloads. On the page titled “Retired - (OLD Do Not Use) DEFINITY Firmware Downloads”, scroll down to the TN2302AP...

  • Page 418: Self Download

    Adding or Removing Cabinet Hardware Self and C-LAN-distributed download procedure This section describes the procedures for either a self or C-LAN-distributed firmware download. These procedures help you determine which method to use. The main differences between the two methods are: Table 7-3.
  • Page 419 For TN2302AP circuit packs with a vintage less than 22, a different download procedure is required that is not described here. Go to the Avaya Support Web site under Software & Firmware Downloads, DEFINITY ECS, TN2302AP firmware downloads. On the page titled “Retired - (OLD Do Not Use) DEFINITY Firmware Downloads”, scroll down to the TN2302AP...
  • Page 420 Adding or Removing Cabinet Hardware If you need to distribute firmware from a source C-LAN to target boards on a DS1-C (DS1 converter complex) remote port network, then make sure a clear channel exists between the source C-LAN and those target boards: 1.
  • Page 421 Upgrade Firmware on Programmable Circuit Packs 4. Record the UUCSS address in the Board Number field of each source and target circuit pack. If a C-LAN is the source, make sure port 17 is assigned on that C-LAN. If it is not assigned, administer the port.
  • Page 422 PC platform, you can also use other platforms such as a UNIX or Linux. 1. Go to the Avaya Support Web site (http://avaya.com/support). Follow the Software & Firmware Downloads link and the subsequent links for your product and the target circuit pack TN code.
  • Page 423 Upgrade Firmware on Programmable Circuit Packs d. Type binary and press . This requests that files be transferred Enter in binary format. CAUTION: Files are corrupted during transfer if you do not specify binary. e. If you are self downloading to a TN2501AP (VAL) circuit pack, type cd / This command moves you from the announcement directory (default for an FTP session on the VAL board) to the root directory (“/”),...
  • Page 424 Adding or Removing Cabinet Hardware Table 7-5. Firmware Download fields and descriptions (Continued) Field Description Notes Type the complete filename Firmware of the new firmware image Image File file. If the list directory Name board command showed that the file had an extension, such as.bin, include the extension as well.
  • Page 425 Upgrade Firmware on Programmable Circuit Packs Table 7-5. Firmware Download fields and descriptions (Continued) Field Description Notes Type y if you want the At the completion of a successful Remove Image procedure to automatically download, the procedure File After remove the new firmware automatically removes the new Successful image file [default].
  • Page 426 Adding or Removing Cabinet Hardware If you are performing a self download, enter only one target board location; it is the same as the source board location. The following screen provides an example of self download to a VAL circuit pack. change firmware download Page 1 of...
  • Page 427 Upgrade Firmware on Programmable Circuit Packs 3. Press to submit the schedule. Enter If you set the Schedule Download field to n, the download starts as soon as you submit the schedule. NOTE: If you are scheduling firmware downloads for a circuit pack that is designated as primary/secondary sync (timing) source (for example, TN464GP), this procedure automatically redesignates a local timing source during the download.
  • Page 428 Adding or Removing Cabinet Hardware status firmware download Page 1 of STATUS FIRMWARE DOWNLOAD Source Board Location: 01C02 Firmware Image File Name: usd1v22r1 Target Board Code: TN464 Suffix: GP Firmware Vintage: Schedule Download? _ Remove Image File After Successful Download? y Start Date/Time: 01/12/2001 13:30 Stop Date/Time: 01/14/2001...
  • Page 429 Upgrade Firmware on Programmable Circuit Packs Reseat VAL circuit pack For TN2501AP (VAL) circuit packs only, reseat the TN2501AP to reset the board after the download is complete. CAUTION: If you do not reseat the TN2501AP, then the pack runs using old firmware. CAUTION: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack.
  • Page 430 Adding or Removing Cabinet Hardware Troubleshooting firmware downloads This section contains these troubleshooting subsections: ‘‘Aborting a firmware download’’ on page 7-20 ‘‘Testing firmware download’’ on page 7-20 ‘‘Backing out of a firmware download’’ on page 7-21 Aborting a firmware download You can only abort (disable/cancel) a scheduled download that has not yet started.
  • Page 431 Upgrade Firmware on Programmable Circuit Packs If the Result field shows FAIL, refer to Maintenance for Avaya DEFINITY Server R , 555-233-117, in the FW-DWNLD maintenance object section, subsection entitled System Technician-Demanded Tests: Descriptions and Error Codes. Resolve every error and rerun the test.
  • Page 432 Adding or Removing Cabinet Hardware 4. Type set boot-image board UUCSS image 1 | 2 and press Enter Example: set boot-image board 1C07 image 2 The system responds with Command Successfully Completed. 5. Type get boot-image UUCSS and press to check the status of the Enter firmware images on the target circuit pack.

  • Page 433: Installing Tn464Gp/Tn2464Bp With Echo Cancellation

    Enter screen 2 verify that the DS1 Echo Cancellation? field is set to y . If not, contact your Avaya representative as this must be set by the license file. 2. Type [add | change] trunk-group [next | number] and press...
  • Page 434 When set to y, 2 new fields display: EC Direction: and EC Configuration:. If you know the echo is coming into the Avaya Media Gateway, keep the default setting for the EC Direction: field of inward. If you know that the distant party is hearing echo that originates in the Avaya Media Gateway or its line side stations or equipment, set the EC Direction: field to outward.

  • Page 435: Add Co, Fx, Wats, And Pcol

    2. Administer the forms listed under CO, FX, WATS, or PCOL Trunk Group in Administrator’s Guide for Avaya Communication Manager. 3. Determine the port assignment of the trunk from the Trunk Group form. EXAMPLE:...

  • Page 436: Add Did Trunks

    2. Install a DID Trunk circuit pack in assigned carrier slot (if an additional circuit pack is required). 3. Administer forms listed under “DID Trunk Group” in Administrator’s Guide for Avaya Communication Manager. Add Tie Trunks Requirements Each tie trunk connects to 1 port of a 4-port tie trunk circuit pack or to an assortment of international tie trunk circuit packs.

  • Page 437: Tie Trunk

    Add Tie Trunks 4. Administer forms listed under “Tie Trunk Group” in the Administrator’s Guide for Avaya Communication Manager. UNPROT SMPLX SMPLX SMPLX SMPLX 4 3 2 1 PROT PORT 2 PORT 1 PORT 4 PORT 3 E & M E &...

  • Page 438: Add Ds1 Tie And Ops

    2. For information about administering DS1 Tie Trunks, refer to Administrator’s Guide for Avaya Communication Manager. Add Speech Synthesis The Speech Synthesizer circuit pack is required when the Voice Message Retrieval, Automatic Wakeup, or Do Not Disturb features are activated.

  • Page 439: Add Pooled Modem

    Add Pooled Modem Add Pooled Modem Modem pooling supports two types of conversion resources: integrated and combined. An integrated conversion requires a Pooled Modem circuit pack for each 2 conversion resources provided. A combined conversion requires a port of a TN745B or TN2136 Digital Line circuit pack and a port of either an 8-port TN742, TN769, a 16-port TN746B, or a 24-port TN793/B, TN2793/B Analog Line circuit pack for each conversion resource provided.

  • Page 440: Add Multiple Integrated Announcement Circuit Packs

    Adding or Removing Cabinet Hardware 14. Type Full in the Duplex field. 15. Type async in the Synchronization field. 16. Type the port pair assignments in the Analog and Digital fields and press Enter Settings for Modem Connected to the Data Terminal Equipment (DTE) 1.
  • Page 441 Add Multiple Integrated Announcement Circuit Packs 10/100 Mb ethernet interface, allowing announcement and firmware file portability over your LAN (FTP server functions). supports .wav announcement files (see Important File Specifications). Important File Specifications Voice Announcement over LAN (VAL) requires that announcement files are in the following .wav formats: CCITT A-Law or CCITT µ-Law companding format (do not use PCM) 8KHz sample rate...
  • Page 442 Adding or Removing Cabinet Hardware Table 7-7. TN2501AP and platform capacities Models si, csi DEFINITY ONE Capacity Avaya IP 600 Maximum number of announcement circuit 1-10 (Enhanced) 1-5 (Enhanced) packs (see note below) 1 (Standard) 1 (Standard) Maximum number of integrated...
  • Page 443 Add Multiple Integrated Announcement Circuit Packs Example If the Maximum VAL boards? limit is 3, and 3 TN750Cs are already active in a system with a platform limit of 5 integrated announcement circuit packs, only 2 VAL circuit packs become active. Configurations Figure 7-2 shows the configuration options for the TN2501AP (VAL) circuit pack...
  • Page 444 Adding or Removing Cabinet Hardware Hardware specifications The following table contains a list of the required VAL hardware. Part Number Comcode TN2501AP 108772583 Backplane Adapter 848525887 (Label reads IP Media Processor) Faceplate LEDs Figure 7-3 shows the 9 LEDs on the TN2051AP faceplate. Descriptions of each LED are in Table 7-8.
  • Page 445 Add Multiple Integrated Announcement Circuit Packs The following table lists the TN2501AP faceplate LEDs, the type of behavior (on, off, flashing, or intermittent), and a description of the condition. Table 7-8. TN2501AP LEDs Behavior Description On solid Circuit pack failure or a major or minor on-board alarm Green On solid Firmware is self-downloading to the circuit pack or testing in...
  • Page 446 Adding or Removing Cabinet Hardware Other hardware To establish LAN connections the TN2501AP circuit pack requires a Backplane Adapter that attaches to the Amphenol connector on the back of the cabinet, corresponding to the TN2501AP integrated announcement circuit pack slot. LAN cable that attaches to the Backplane Adapter.
  • Page 447 Switch administration before hardware installation Before inserting the circuit pack into a carrier, an Avaya representative must administer the VAL customer options. Before installing the hardware, check your system for the following administration: 1. At the SAT, type display system-parameters customer-options and...
  • Page 448 Adding or Removing Cabinet Hardware Hardware installation WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. 1. Remove connector (if any) from the back of the switch cabinet corresponding to the TN2501AP circuit pack slot. 2.
  • Page 449 Add Multiple Integrated Announcement Circuit Packs list configuration board 1c08 SPE A SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa 01C08 VAL-ANNOUNCEMENT TN2501AP HW00 FW001 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Command successfully completed...
  • Page 450 Adding or Removing Cabinet Hardware 2. Type a unique name in the Name field. NOTE: This name is recognized only within the switch, and does not need to match the node name on your network. 3. Enter the IP Address. You can get this information from the network manager.
  • Page 451 Add Multiple Integrated Announcement Circuit Packs 4. Type the circuit pack location in the Slot field (UUCSS). In the example above the slot is 01C08, meaning Cabinet 1, carrier C, slot 8. If a TN2501AP circuit pack is not at this location when you submit the screen, the system prompts you to enter a VAL circuit pack location.

  • Page 452: Add Isdn-Pri

    Adding or Removing Cabinet Hardware 2. Set the Type field to ethernet. 3. Set the Port field to correspond to the circuit pack location. In the example above, 1b0333 means Cabinet 1, Carrier B, Slot 3, Port 33. NOTE: The port number (final two digits) is always 33 for the TN2501AP circuit pack.

  • Page 453: Add Callvisor Asai

    1. On the System-Parameters Customer-Options screen, disable the Calling Party Number/Billing Number (CPN/BN) option, and enable the CallVisor ASAI Interface option. 2. See Administrator’s Guide for Avaya Communication Manager for details on disabling and enabling these options. Save Translations 1. Type save translation and press .
  • Page 454 “Adjunct/Switch Applications Interface (ASAI)” in Administrator’s Guide for Avaya Communication Manager Resolve Alarms 1. Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya DEFINITY Server R. Save Translations 1. Type save translation and press . This instructs the system to take all Enter translation information in memory and write it to the system disk.

  • Page 455: Add Ttc Japanese 2-Mbit Trunks

    Add TTC Japanese 2-Mbit Trunks Add TTC Japanese 2-Mbit Trunks The TN2242 Japan 2-Mbit trunk interconnects the Avaya Media Gateway to other vendor equipment in Japan as well as to other switches through the Time Division Multiplexor (TDM). Installing the trunk 1.
  • Page 456 For further information about DCS, refer to the following documents: AT&T System 75/85 Network and Data Services Reference Manual System 75 Application Notes Network Services Administration for Network Connectivity for Avaya Communication Manager Add Circuit Packs A TN464GP, TN767C, or TN760 DS1 circuit pack is required for PPP connections.
  • Page 457 Add DCS Interface cydflan3 KLC 032999 Figure Notes 1. 259A Connector 3. Hub or 110 (purple) wall field 2. DW8 Cable Figure 7-5. Cable Connection for C-LAN Table 7-9. TN799C Pinout Peripheral Backplane Pin 25-Pair Wire Color Lead Name Connector Pin White/Orange Orange/White White/Green...

  • Page 458: Add Isdn-Bri

    Options form to y. 3. Administer the other required translation data using the forms listed under Distributed Communications System (DCS) in Administration for Network Connectivity for Avaya Communication Manager. Save Translations 1. Type save translation and press to write all translation information Enter from memory to the system disk, which takes about 2 minutes.

  • Page 459: Add Radio Controller

    Add Radio Controller Resolve Alarms 1. Examine the alarm log. Resolve any alarms using Maintenance for Avaya DEFINITY Server R. Save Translations 1. Type save translation and press to write all translation information Enter from memory to the system disk, which takes about 2 minutes.

  • Page 460: Add Ip Solutions

    Avaya R300, refer to the documentation on the CD or with the Avaya R300 equipment. The IP Media Processor allows you to send voice and fax from the Avaya Media Gateway through an Internet protocol (IP) network to other DEFINITY ECSs having this feature or to other H.323 V2 compliant endpoints.
  • Page 461 Upgrading TN802 IP Trunking to TN2302AP IP Media Processor Upgrading a TN802B IP Interface Assembly to TN2302AP IP Media Processor For administration, refer to the Administration for Network Connectivity for Avaya Communication Manager. Preparing for Installation and Upgrade In addition to the TN2302AP IP Media Processor, you must also install and administer a C-LAN circuit pack (TN799B or later).
  • Page 462 Adding or Removing Cabinet Hardware Check your onsite equipment Have the following equipment on site before your shipment arrives: An unoccupied port slot in the carrier for each TN2302AP IP Media Processor NOTE: The TN2302AP consumes 16 W of power per slot compared with an average of 15 W per slot.
  • Page 463 Add IP Solutions Table 7-10. Required Hardware Comcode/Code Description Quantity 108312612 TN2302AP IP Media Processor 848525887 TN2302AP Amphenol Adapter 108525528 TN799B/C C-LAN circuit pack. NOTE: One TN799B/C supports more than one TN2302AP. 102631413 ADPTR-259A connector The adapter has an amphenol connector on one side and an RJ45 connector on Figure 7-7 the other for connecting to the LAN.
  • Page 464 Adding or Removing Cabinet Hardware Installing the TN2302AP IP Media Processor To install a TN2302AP IP Media Processor, you must install One or more TN2302AP circuit pack One or more TN799B/C circuit pack (A TN799B/C can support more than one TN2302AP) An IP Media Processor adapter.
  • Page 465 Add IP Solutions NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier. Then close the latch until it is fully engaged. 1. Insert the TN799B/C circuit pack into the port slot identified earlier. 2.
  • Page 466 Adding or Removing Cabinet Hardware Initial Administration Steps for C-LAN and IP Media Processor NOTE: Refer to the Administration for Network Connectivity for Avaya Communication Manager for specific information. 1. Log in as craft. 2. Type change node-names and press Enter 3.
  • Page 467 Add IP Solutions change ip-interfaces Page 1 of IP INTERFACES Inter-region IP connectivity allowed? Enable Eth Pt Type Slot Code Sfx Node Name Subnet Mask Gateway Address Rgn C-LAN 01A09 TN799 clan-a1 255.255.255.0 MEDPRO 01A13 TN802 med-a1 255.255.255.0 192.168.10 .21 C-LAN 01B03 ppp10...
  • Page 468 Adding or Removing Cabinet Hardware Refer to the Administration for Network Connectivity for Avaya Communication Manager for more information on these administration steps and for the steps to administer IP Softphones and H.323 trunks. NOTE: The administration of the TN2302AP is the same as that for the TN802B.
  • Page 469 Add IP Solutions Upgrading TN802 IP Trunking to TN2302AP IP Media Processor To upgrade IP Trunking to IP Media Processor, you must replace The TN802 circuit pack with a TN2302AP circuit pack The TN799 circuit pack with a TN799B/C circuit pack The H600 512, G1 external cable assembly with an IP Media Processor adapter.
  • Page 470 TN2302AP circuit packs. Administration Steps 1. Administer the TN799B/C C-LAN. Refer to the Administration for Network Connectivity for Avaya Communication Manager. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
  • Page 471 Add IP Solutions Upgrading a TN802B IP Interface Assembly to TN2302AP IP Media Processor To upgrade an IP Interface Assembly to IP Media Processor, you must replace The TN802B circuit pack with a TN2302AP circuit pack The TN799 circuit pack with a TN799B/C circuit pack, if necessary The H600-512, G1 external cable assembly with an IP Media Processor adapter.
  • Page 472 Adding or Removing Cabinet Hardware Remove the Circuit Packs CAUTION: When adding or replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. NOTE: The TN799B/C, TN802B, and TN2302AP circuit packs are hot-swappable, so you do not need to power down the carrier to remove or install them.
  • Page 473 TN2302AP circuit packs. Administration Steps 1. Administer the TN799B/C C-LAN, if necessary. Refer to the Administration for Network Connectivity for Avaya Communication Manager. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
  • Page 474 TN799B C-LAN circuit pack. For C-LAN administration, refer to Administration for Network Connectivity for Avaya Communication Manager. If you have existing TN802 IP Interface circuit packs, you can upgrade them either...
  • Page 475 Add IP Solutions Check your Shipment When the shipment arrives, check the contents (see Table 7-11). 1. Inspect the shipping carton for damage before opening it. If the box is damaged, do not open it. Inform the shipping company, and ask for instructions on filing a claim.
  • Page 476 Adding or Removing Cabinet Hardware cbdfocto AWF 122398 Figure Notes 1. Amphenol connector to connector 5. To mouse corresponding to TN802B slot 6. To ethernet 2. To VGA monitor 7. 25-pin male connector to modem 3. To USB (not used) 8.
  • Page 477 Add IP Solutions Connect the Modem NOTE: These instructions are for connecting the U.S. Robotics modem supplied to U.S. customers only. If using a different modem, follow the manufacturer’s instructions on connecting the modem. 1. Connect the RS232 port of the modem to the MODEM connector of the TN802B external cable assembly.
  • Page 478 Adding or Removing Cabinet Hardware Table 7-12. U.S. Robotics Modem Dip Switch Settings Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes Echo offline commands DOWN No echo, offline commands Auto answer on first ring or higher if specified in NVRAM...
  • Page 479 Add IP Solutions fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 7-11. TN802B IP Interface faceplate NOTE: If replacing the existing TN799 circuit pack, remove it first and replace it with the new one.
  • Page 480 Adding or Removing Cabinet Hardware 2. Insert the TN802B IP Interface into the right most of the three slots you reserved for it (see Figure 7-12) and seat it properly. When you plug in the TN802B IP Interface Assembly, the circuit pack starts to boot and the LCD reads PC Boot.
  • Page 481 Add IP Solutions Administer the TN799B/C C-LAN Refer to the Administration for Network Connectivity for Avaya Communication Manager. Administer the IP Interface Administration is usually done remotely; call your service representative to start the process. Administration Steps NOTE: Refer to the Administration for Network Connectivity for Avaya Communication Manager for specific information.
  • Page 482 Adding or Removing Cabinet Hardware 5. Check the Code column to see if the slots above the TN802B say DSMAPD or MEDPRO. change circuit-packs Page 1 of CIRCUIT PACKS Cabinet: 1 Carrier: A Carrier Type: processor Slot Code Sf Mode Name Slot Code Sf Mode...
  • Page 483 Add IP Solutions change ip-interfaces Page 1 of Network regions are interconnected? abled Type Slot Code Sfx Node Name Subnet Mask Bcast/Gway Addr Rgn C-LAN 01A09 TN799 clan-a1 255.255.255.0 192.168.1 .100 1 MEDPRO 01A13 TN802 B med-a1 255.255.255.0 192.168.1 .21 1 255.255.255.0 255.255.255.0 255.255.255.0...
  • Page 484 Adding or Removing Cabinet Hardware Installing in IP Trunk Mode NOTE: IP Trunk mode should only be used to maintain compatibility with existing IP Trunk or ITS-E installations. We strongly recommend using MedPro mode whenever possible. Prepare for Installation Have the following items on site before your shipment arrives: A mouse, keyboard, and VGA monitor for use during the installation of the server.
  • Page 485 Add IP Solutions Table 7-13. Required Hardware Comcode/Code Description Quantity J58890MA-1 L30 TN802B IP Interface Assembly 601939804 H600-512,G1 external cable assembly 407633999 U.S. Robotics Sportster external modem, model number USR 33.6 EXT (U.S. customers only) 601087091 20-ft DB-25 serial cable from modem to TN802B external cable assembly (U.S.
  • Page 486 Adding or Removing Cabinet Hardware Connect the Cables 1. Determine into which port slot you are putting the TN802B IP Interface. NOTE: Make sure that at least 3 adjoining slots are free. 2. From the rear of the cabinet, connect the amphenol connector on the external cable assembly to the backplane connector corresponding to that slot (the highest numbered connector of the 3 slots required).
  • Page 487 Add IP Solutions 1 2 3 4 5 6 7 8 modfrobo KLC 030499 Figure Notes 1. Connect analog line here. 3. Connect MODEM connector here. 2. DIP switch 5 must be up. 4. Connect power connector here. Figure 7-14. External Modem Connections for U.S. Robotics Sportster Table 7-14.
  • Page 488 Adding or Removing Cabinet Hardware Connect the Monitor, Keyboard, and Mouse NOTE: Only make these connections if administered locally. Not necessary if administered remotely. You must connect these before inserting the TN802B IP Interface. 1. Attach a VGA monitor to the VGA connector of the TN802B IP Interface external cable assembly.
  • Page 489 Add IP Solutions fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 7-15. TN802B IP Interface faceplate NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier.
  • Page 490 Figure 7-16. J58890MA-1 L30 IP Interface Assembly Test the Modem 1. Check for dial tone. 2. Contact Avaya Customer Support and ask a representative to dial into your IP Interface server. Administer the IP Interface Administration is done either locally or remotely. If administered locally, proceed with the following administration steps on the attached keyboard, mouse, and monitor.
  • Page 491 Add IP Solutions 3. Check the Code column to see if the slots above the TN802B say DSMAPD or MEDPRO. change circuit-packs Page 1 of CIRCUIT PACKS Cabinet: 1 Carrier: A Carrier Type: processor Slot Code Sf Mode Name Slot Code Sf Mode Name DSMAPD...
  • Page 492 Adding or Removing Cabinet Hardware 4. After logging on for the first time, change the administrator password and, if desired, the user name, to ensure security. See your Windows NT server documentation for details. A-Law versus Mu-Law. For systems using A-Law companding, an additional procedure is necessary.
  • Page 493 Add IP Solutions 5. When prompted to reboot the computer, select one of the following options: No if you have not assigned IP addresses then go to ‘‘Assign an IP Address’’ Yes if you have assigned IP addresses. Assign an IP Address. 1.Click on My Computer > Control Panel > Network. 2.
  • Page 494 Adding or Removing Cabinet Hardware 6. Select the DEC Ethernet adapter labeled [2]. 7. Type a valid IP address for the IP Interface server in the IP Address: field. 8. Type the appropriate subnet mask in the Subnet Mask: field. NOTE: Not all networks require steps 9 through 18.
  • Page 495 Add IP Solutions 10. Click on the DNS tab and verify that the domain DNS server is correct. 11. Type domain name in the Domain field. 12. If using DNS, click under the DNS Service Search Order field and type its IP address. 7-85 555-233-115 Issue 7 November 2003...
  • Page 496 Adding or Removing Cabinet Hardware 13. Click on the WINS Address tab. 14. Make sure the [2] DEC shows in the Adapter field. 15. If WINS server is available, type its IP address in the Primary WINS Server field. 16. If DNS is available, select Enable DNS for Windows Resolution. 17.
  • Page 497 Add IP Solutions If administered remotely through pcANYWHERE: 21. Click on the pcANYWHERE Restart Host Computer button on the toolbar to restart the computer. If administered locally on a monitor, keyboard, and mouse: 22. Click Yes in the dialog box to restart the computer. WARNING: When connected remotely via pcANYWHERE, only use the pcANYWHERE Restart Host Computer button on the toolbar to restart Windows NT.
  • Page 498 Adding or Removing Cabinet Hardware 3. At the command prompt, type ping nnn.nnn.nnn.nnn (which is the IP address of your gateway). If everything is configured correctly, the system responds with the following message: Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms TTL=### If no response, verify the IP address information and check the connectivity, including the cabling.
  • Page 499 Add IP Solutions 3. At the command prompt, type ping 192.11.13.8 (which is the IP address of the internal processor). If you have connectivity, the system responds with the following message: Reply from 192.11.13.8: bytes=32 time<##ms TTL=### If no response, verify the IP settings for Adapter [1]. 4.
  • Page 500 Adding or Removing Cabinet Hardware Connect the Monitor, Keyboard, and Mouse 1. Attach a VGA monitor to the VGA connector of the TN802 IP Interface external cable assembly. 2. Attach the keyboard to the KEYBOARD connector of the external cable assembly.
  • Page 501 Add IP Solutions 4. Click the Properties option in the Network window . Write down the IP address, subnet address, and gateway address shown for adaptor [2] (see example below). NOTE: Do not use the addresses for adapter [1]. 5. When done, click OK, OK. Upgrade to TN802B NOTE: The upgrade takes about 20 minutes.
  • Page 502 Adding or Removing Cabinet Hardware 4. Follow the Install Shield procedure to transfer all the necessary files to the TN802 IP Interface. NOTE: In the Finish dialog box, select I will restart later. Do not select Restart computer. This would be a good time to read the Readme.txt file. 5.
  • Page 503 If it is in IP Trunk mode, you get the following error message: MedPro type requires TN802 with application. Type MEDPRO on circuit-packs form. 5. To complete the administration, refer to the Administration for Network Connectivity for Avaya Communication Manager book. 7-93 555-233-115 Issue 7 November 2003...

  • Page 504: Installing An Integrated Channel Service Unit (Icsu) Module

    Adding or Removing Cabinet Hardware Installing an Integrated Channel Service Unit (ICSU) Module The integrated channel service unit (ICSU) is a combination of a 120A3A CSU module integrated with a DS1 circuit pack. A 700A DS1 loopback jack must be installed with this device.
  • Page 505 Installing an Integrated Channel Service Unit (ICSU) Module Installing the 120A3A CSU Figure 7-17. 12 11 10 09 08 07 06 04 03 02 01 icsupic RBP 032896 Figure Notes 1. Rear of carrier containing DS1 circuit pack 4. DW8A-DE 4-pair cord to alarm contacts (optional) 2.
  • Page 506 Adding or Removing Cabinet Hardware 1. Unplug the DS1 circuit pack from its slot. 2. Install a 4C retainer in the 50-pin plug associated with the DS1 circuit pack slot. 3. Plug the 120A3A’s 25-pair connector directly into the plug associated with the DS1 circuit pack slot.
  • Page 507 Installing an Integrated Channel Service Unit (ICSU) Module 10. If the circuits do not pass the self test, troubleshoot the 120A3A as instructed in Integrated CSU Module Installation and Operation. Table 7-15 provides the H700-383 cable pinouts. Table 7-16 provides the cable lengths for each cable group number.
  • Page 508 1. Install the CSU as shown in Figure 7-18. For some installations (such as a DS1 converter), use a Y-cable to connect the Avaya Media Gateway to the quad cable. Table 7-17 shows the Y-cable lengths. Be sure to label all cables.

  • Page 509: Installing A 3150/3170 Channel Service Unit

    5. 50-Pin Male/50-pin female double-headed connector cable 2. DS1 converter connector 6. Quad cable (with 50-pin male connector) connects to 3. 50-pair female connector to Avaya Media the channel service unit. Gateway 4. 14-Inch (35.57 cm) “Y” cable Figure 7-19. DS1 Converter Connections Using Double-Headed cable Table 7-17.
  • Page 510 Adding or Removing Cabinet Hardware 7-100 Issue 7 November 2003 555-233-115...

  • Page 511: Fiber Link Administration

    Fiber Link Administration This appendix describes the steps required to administer fiber links. Before starting the administration process, verify the following: 1. Be sure all fiber optic transceivers and all fiber optic cables are correctly installed on the DS1 and/or DS1 converter circuit packs. 2.
  • Page 512 Circuit Pack Form After installing the equipment (including circuit packs), the circuit packs must be administered before the fiber link is administered. Refer to Administrator’s Guide for Avaya™ Communication Manager for more information. The following information describes general circuit pack administration information: a.
  • Page 513 Administer Fiber Links c. Scroll to page 2 of the form. Enter y as applicable, in each Facility Installed? field (A, B, C, and D). d. In the Bit Rate: field, type either 1.544 (T1) or 2.048 (E1). e. Enter the idle code in the Idle Code MSB (1) ..LSB (8): field.
  • Page 514 Fiber Link Administration All Installations 1. When the system reset is finished, type status port-network 2 and press . The Port Network Status screen appears. Verify that PNC Active is Enter “up” and that the Service State is “in.” 2. A Span LED, on the front of the DS1 Converter circuit pack, must be on for each active facility administered.
  • Page 515 Administer Fiber Links 6. The Fiber Link Administration form appears. On Page 1 of the form: a. Enter the Board Location: for Endpoint-1 and Endpoint-2. This is the cabinet, carrier, and slot that identifies the physical location of an SNI or EI circuit pack that is the first endpoint of the fiber link. Repeat for the remaining endpoints.
  • Page 516 Fiber Link Administration 8. For T1 sites, refer to ‘‘T1 Installations Only’’. For E1 sites, refer to ‘‘E1 Installations Only’’. T1 Installations Only 1. The Framing Mode: field is display only and shows the hardware setting. 2. The DS1CONV-1 Line Compensation: and the DS1CONV-2 Line Compensation: fields are display only and show the hardware setting.
  • Page 517 Administer Fiber Links Fiber Link Administration Form This form administers fiber links, each of which is identified by a fiber number. NOTE: Fiber link administration only applies to R5r and later configurations. Port networks (PNs) are connected via direct fiber link connections or through a center stage switch (CSS) to provide the interconnection of port networks required for voice/data information transfer.
  • Page 518 Fiber Link Administration PNCs have three different reliability configurations (one for each system reliability configuration) as follows: System Configuration Standard Reliability Simplex Fibers High Reliability Simplex Fibers to Expansion Port Networks and Duplicated Fibers between Processor Port Networks (PPN) and Switch Nodes Critical Reliability Duplicated Fibers Simplex PNC...
  • Page 519 Administer Fiber Links Form instructions Page 1 of the form Page 1 of 1 FIBER LINK ADMINISTRATION Fiber Link #: 1 Is one endpoint remoted via a DS1 Converter Complex? ___ ENDPOINT-1 ENDPOINT-2 (A-PNC) (A-PNC) Board Location: _____ Board Location: _____ Board Type: xxx Board Type: xxx Fiber Translation:...
  • Page 520 Enter A or B. This field is used for faster remote diagnosis. — Converter Type Enter Avaya or other. Appears when the converter field on the Fiber Link Administration screen is set to y. Duplicated Fiber Link Administration. add fiber-link next...
  • Page 521 Administer Fiber Links — DS1CONV Board Location Enter the cabinet, carrier, and slot that identifies the physical location of DS1 Converter circuit pack in the first endpoint of the duplicate fiber link. Endpoint-1’s duplicate along with Endpoint-2’s duplicate make up the duplicate fiber link called the B-PNC link.
  • Page 522 Fiber Link Administration The following DS1 Converter Complex fields appear on Page 2 when the Is one endpoint remoted via a DS1 Converter Complex field is y. NOTE: When you administer DS1 Converter TN1654 circuit packs, different fields display. — DS1CONV Board Location Enter the cabinet, carrier, and slot that identifies the physical location of the converter circuit pack connected to...
  • Page 523 Administer Fiber Links — Line Coding Enter the line coding format, ami-zcs (default), or ami-basic, b8zs, or hdb3 in the A, B, C, and D columns under the DS1 Converter Facilities heading for each DS1 facility. When ami-zcs line coding is used, all-zero bytes are prevented from being transmitted on the DS1 facility because a 1 is arbitrarily written into the second position of each byte.
  • Page 524 Fiber Link Administration Table A-1. Distance to DSX-1 Interface (feet) Equalizer Setting 22 AWG ABAM & 24 AWG PDS 26 AWG PDS 1 to 133 0 to 90 133 to 266 90 to 180 266 to 399 180 to 270 399 to 533 270 to 360 533 to 655...
  • Page 525 Administer Fiber Links Duplicated DS1C Converter Complex Administration for TN574 Circuit Packs. add fiber-link next Page 3 of 3 FIBER LINK ADMINISTRATION B-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01C01 DS1CONV Board Location: 02C01 DS1CONV Board Type: TN574 DS1CONV Board Type: TN574 DS1 CONVERTER FACILITIES Facility Installed? Passes Far-end Clock?
  • Page 526 Fiber Link Administration DS1 Converter Complex Administration for T1 TN1654 Circuit Packs. add fiber-link next Page 2 of 3 FIBER LINK ADMINISTRATION A-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01B01 DS1CONV Board Location: 02B01 DS1CONV Board Type: TN1654 DS1CONV Board Type: TN1654 DS1 CONVERTER FACILITIES Facility Installed? Bit Rate:...
  • Page 527 Administer Fiber Links Duplicated DS1 Converter Complex Administration for T1 TN1654 Circuit Packs. add fiber-link next Page 2 of 3 FIBER LINK ADMINISTRATION A-PNC DS1 CONVERTER (DS1CONV) ATTRIBUTES DS1CONV Board Location: 01B01 DS1CONV Board Location: 02B01 DS1CONV Board Type: TN1654 DS1CONV Board Type: TN1654 DS1 CONVERTER FACILITIES Facility Installed?
  • Page 528 Fiber Link Administration — Displays when the DS1 Converter circuit pack is TN1654 and the Bit Rate is 2.048 Mbps. Enter yes to receive a “yellow 2” alarm for E1 operation. Default is no. You can administer this field on a per circuit pack basis.

  • Page 529: Troubleshooting An Upgrade

    Troubleshooting an Upgrade The information in this appendix is a compilation of the most commonly-reported troubles that Avaya Tier 4 Support has received and can help you correct some problems that you could encounter while upgrading a system. You can help This appendix is periodically updated with new information.
  • Page 530 Troubleshooting an Upgrade Software compatibility In the Software Release Letter: 1. Check the software compatibility section to ensure that software version that you are upgrading from is compatible with the software version that you are upgrading to. 2. If the from and to versions are incompatible, you must get different system software for the upgrade.
  • Page 531 Power interruptions 1. Check the Alarm and Error Logs for power-related problems. Power interruptions 2. Clear these according to the procedures outlined in Maintenance for Avaya DEFINITY Server R. NOTE: The data on the removable media will likely be destroyed if: The optical disk is removed when the amber LED on the removable media circuit pack is on.
  • Page 532 4. Watch the progress of the bootup hardware tests on the system administration terminal. If the tests fail, refer to the Maintenance for Avaya DEFINITY Server R, Chapter 4 “Initialization and Recovery.” If the message on the management terminal reads:...
  • Page 533 7. Type status spe and press to verify that shadowing is up. Enter If they do match 1. Follow the troubleshooting procedures in Maintenance for Avaya DEFINITY Server R, Chapter 4, “Initialization and Recovery.” No Translations after upgrade Two reasons for this can be:...
  • Page 534 Troubleshooting an Upgrade Translations not saved to removable media You must recover the translations from the disk drive. The fastest and easiest way is to remedy this is to: 1. Re-insert the old disk drives with the old translations stored on them into the carriers.
  • Page 535 Troubleshooting guidelines Catastrophic failure If an upgrade fails and you must take the customer to go back to previous software version, 1. Leave the new hardware in place, including the 4th memory board. 2. Insert the old TN1657 disk drives with previous translations stored and boot image.

  • Page 536: Troubleshooting License File Problems

    Troubleshooting an Upgrade Troubleshooting License File problems Problems with License Files occur when The processor serial number does not match the serial number in the License File. The current switch software version does not match the version number in the License File. The feature usage does not match the License File License checks occur when Initializing the switch software (new or upgrade).
  • Page 537 20 buttons per system (csi & si). 30 buttons per system (r). For complete instructions for administering the RFA Major Alarm button, see the Administrator’s Guide for Avaya Communication Manager, Chapter, 4, “Managing Phones.” Log in warning messages If the system is in either License-Error or No-License modes, anyone logging on to the System Access Terminal (SAT) receives a warning message, depending on the conditions.
  • Page 538 Troubleshooting an Upgrade Table B-1. Error messages and repair procedures License Mode Description Explanation and repair procedure License-Normal No mismatches None needed between license and switch; stable running condition License-Error Warning mode; call If you initially log in to the SAT and you get processing a message that says: License-Error: supported, 10-day...
  • Page 539 Troubleshooting License File problems Table B-1. Error messages and repair procedures (Continued) License Mode Description Explanation and repair procedure No-License Outgoing and If you initially login to the SAT if you get a incoming calls only message that says: No-License: to administered xxxxx;...
  • Page 540 Troubleshooting an Upgrade Within the License File is the feature mask, an information set that controls which features are enabled or not on the Customer Options and Special Applications forms. Each of the approximately 150 feature mask entries is one of three types (examples in parentheses): Type I features with a simple on/off state (DCS Call Coverage)

  • Page 541: Software Upgrade

    Troubleshooting License File problems Table B-2. Error messages indicating a change of mode (Continued) If the system goes And reports this error into this mode message It means that License-Error Serial Number Mismatch The processor serial number does not match the serial number(s) in the License File.

  • Page 542: Where To Get Additional Help

    Continued on next page Where to get additional help Trouble escalation For additional support telephone numbers: 1. At your browser, go to the Avaya web site: http://www.avaya.com 2. Click on Support. 3. If you are: Within the United States, click on Escalation Lists US and International.

  • Page 543: Access Security Gateway

    Gateway (ASG). ASG employs a challenge/response protocol to confirm the validity of a user and reduce the opportunity for unauthorized access. ASG authentication will be imposed for Avaya™ services logins as indicated below: init—all types of access require ASG authentication.

  • Page 544: Using The Asg Mobile

    “-” character. The switch verifies the response, and if correct, logs you on. If the response is incorrect, return to step 1. If this is the third rejection, see the Maintenance for Avaya DEFINITY Server R. Issue 7 November 2003 555-233-115...

  • Page 545: Index

    Index Administration C-LAN 7-56 IP Media Processor 7-56 announcement rerecording 4-35 Numerics Automatic Registration Tool (ART) 2-46 3-20 4-35 5-34 5-59 5-88 6-29 6-72 259A connector 7-54 2-Wire Digital Line, see DIG-LINE, TN2214, or TN2224 300A single-mode fiber transceiver 4-45 4-51 9823-type fiber-optic transceiver 4-45...
  • Page 546 Index collocated port networks DS1 tie trunk, add 7-28 single-carrier 4-40 duplicate interface communication between equipment rooms 2-34 2-37 connect new EPN to existing EPN and PPN standard reliability 6-79 connect new EPN to existing PPN critical reliability 6-85 high reliability 6-82 standard reliability 6-77...
  • Page 547 Index figures 6-23 blank carrier panel critical-reliability fiber-optic connections through center stage switch 6-68 ICC connections for R7r control carrier 6-25 G2 (MCC) Universal Module to R9rEPN ICC connections for switch node carrier ground plate 4-31 6-60 ground strap, single-carrier 4-28 location of grounding jumpers 6-19...
  • Page 548 Index IPMEDPRO firmware downloads ISDN 7-42 network ISDN Gateway configuration isolator changing network services 7-87 connecting 7-54 7-68 7-71 7-78 new EPN cabinet 6-76 J58890AH Control Carrier 6-77 OPS, add 7-28 optical drive 2-25 optical drive, add 2-25 2-29 License File 1-22 2-10 2-11...
  • Page 549 5-16 5-40 5-41 5-63 5-65 TDM/LAN connections 6-24 Remote office task list Avaya R300 Remote Office Communicator G2 (MCC) to DEFINITY ECS Release 5si+m 7-50 5-10 remove EPN cabinet 6-88 software-only upgrade process required tools TDM/LAN bus terminators rerecord announcements...
  • Page 550 UDS1 circuit packs Warning, meaning of 1-xi firmware downloads WATS trunk, add 7-25 7-28 UN330B DUPINT circuit pack Web links 2-34 2-37 Avaya Support site 7-12 UN331C processor 1-ix firmware downloads 7-12 UN332C circuit pack 2-25 2-29 IN-6 Issue 7 November 2003...

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