Avaya DEFINITY Server R Manual page 543

Troubleshooting guidelines
General guidelines
Use the following guidelines when troubleshooting and resolving removable
media (R-MEDIA) problems:
Avoid saving translations or announcements on the backup removable
drive until all other removable media and host adapter problems have been
resolved.
If there is something wrong with the Mass Storage System, an attempt to
save translations or announcements could destroy a good copy of the files
on the removable media.
Systems with duplicated SPEs can have DUPINT interactions.
Tests run on the standby removable media circuit pack are identical to
those run on the active removable media circuit pack. Communications
between the active and standby SPEs is provided by the DUPINT circuit
pack for both the control channel and memory shadowing. Therefore,
problems with the DUPINT circuit pack may affect maintenance tests of the
standby removable media circuit pack.
Power interruptions
1. Check the Alarm and Error Logs for power-related problems. Power
interruptions
2. Clear these according to the procedures outlined in Maintenance for Avaya
MultiVantage DEFINITY Server R.
Defective removable media
If you suspect defective removable media (tape or optical disk):
1. Test the removable media:
R7 and higher: type test removable-media UUCSS long
R7 or earlier: type test tape UUCSS long)
2. Press
555-233-115
NOTE:
The data on the removable media will likely be destroyed if:
The optical disk is removed when the amber LED on the
removable media circuit pack is on.
The removable media circuit pack is removed while the
amber LED on the removable media circuit pack is on.
Power is removed from the removable media while the amber
LED on the removable media circuit pack is on.
Enter.
Issue 5 October 2002
B-3