Avaya DEFINITY Server R Manual page 550

Troubleshooting an Upgrade
Table B-1. Error messages and repair procedures
License Mode
License-Normal
License-Error
B-10
Issue 5 October 2002
Description
No mismatches
between license
and switch; stable
running condition
Warning mode; call
processing
supported, 10-day
countdown timer
begins.
Explanation and repair procedure
None needed
If you initially log in to the SAT and you get
a message that says: License-Error:
xxxxx; Call Processing Will Be
Blocked in Approximately X
hours, the 'xxxx' tells you why you are in
License-Error mode, and call processing
functions normally for 'X' hours, at which
time the system goes into No-License
mode.
One of the following conditions is present:
Active processor serial number does
not match the License File.
Standby processor cannot be
contacted or standby processor serial
number does not match the License
File.
The License File has expired.
Feature usage does not match the
License File.
This is WAN Spare Processor (WSP)
or a Survivable Remote EPN (SREPN)
that is providing primary service.
A duplicated G3r has initialized after a
call-preserving software upgrade, and
a new license has not been installed.
Clear the License-Error mode by
Correcting the error or mismatch that
caused going into this mode.
Installing a valid License File that is
consistent with the switch.
Continued on next page
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