Avaya DEFINITY Server R Manual page 545

Troubleshooting guidelines
No shadowing
1. Note the LEDs on the standby UN331B/C processor circuit pack.
2. If the yellow LED is flashing on the standby processor, toggle the DUPINT
switches from ACTIVE to AUTO one at a time.
3. Move the management terminal connection to the STANDBY SPE terminal
connector on the back of the PPN cabinet.
4. Type list configuration software memory and press
5. In the SOFTWARE VERSION sections for each SPE verify that the
Memory Resident fields are identical.
6. Verify that the translations dates are identical. Both must match!
If they do not match
1. Lock the active SPE.
2. Unseat the TN1657 disk drive from the standby carrier.
3. Take the removable media (optical disk) from the active SPE and insert it in
the standby SPE's optical drive.
4. Type power down reset to reboot the standby SPE from the optical disk.
5. Wait for the flashing yellow LED on the standby SPE.
6. Unlock the DUPINT switches.
7. Type status spe and press
If they do match
1. Follow the troubleshooting procedures in Maintenance for Avaya
MultiVantage and DEFINITY Server R, Chapter 4, "Initialization and
Recovery."
No Translations after upgrade
Two reasons for this can be:
Translations not saved to removable media
Save translation command failed
555-233-115
to verify that shadowing is up.
Enter
Issue 5 October 2002
for both SPEs.
Enter
B-5