Avaya DEFINITY Server R Manual page 137

Preliminary Procedures
Go to the RFA website
The Remote Feature Activation (RFA) website automates some of the upgrade
procedures, including generating a License File.
1. At your laptop/PC browser, go to the appropriate website:
2. Using your SSO, log in to the RFA website.
3. Follow the links to the RFA Information page.
4. Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP
database, go to the
555-233-115
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
Business Partners go to the appropriate regional Business Partner
portal:
— United States: http://www.avaya.com/businesspartner/
— Canada: https://www.avaya.ca/BusinessPartner
— Brazil: http://www.avaya.com.br/Home.asp
— CALA:
https://cala-businesspartner.avaya.com/mnc/index.html
— EMEA: https://emea-businesspartner.avaya.com/
— APAC: http://www.avaya-apac.com/bp
Contractors go to http://www.avaya.com/services/rfa/
If you are unable to access RFA using your recommended portal,
try: http://rfa.avaya.com
''If you have problems with RFA'' section.
Issue 5 October 2002
4-11