Unblocking A Sim Pin - Sierra Wireless AirLink RV50 Series User Manual

Rev 1 Dec. 17
3. Select Disable.
4. Enter the PIN twice and click Save.
If you enter an incorrect PIN or no PIN, the feature will not be disabled.
5. Reboot the AirLink gateway.
After rebooting:
• The AirLink gateway no longer uses the stored PIN on subsequent reboots.
• The SIM PIN pop-up window shows that the feature is Disabled.

Unblocking a SIM PIN

When you enable, change or disable a SIM PIN, you have a set number of
attempts to enter the correct PIN, depending on your Mobile Network Operator. If
the correct PIN is not entered in the allotted number of attempts, the SIM PIN
becomes blocked and you need a PUK code to unblock it.
To unblock a SIM PIN:
1. Contact your Mobile Network Operator to obtain a PUK code.
2. In ACEmanager, go to WAN/Cellular.
3. Click the SIM PIN button.
When the PIN is blocked, an additional field (Enter SIM Unblock Key (PUK))
appears.
4. Select Enable.
5. Enter the new PIN code.
6. Enter the PUK and click Save.
Be careful when entering the PUK. You have a limited number of attempts to
enter the correct PUK (generally 10) before the SIM card is disabled. If the
PUK does not unblock the SIM PIN after the first few attempts, contact your
Mobile Network Operator.
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WAN/Cellular Configuration
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