Sierra Wireless AirLink RV50 Series User Manual page 316

ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series
Field
Extended Archiver
Rev 1 Dec. 17
Description
Extended Archiver is a troubleshooting tool that enables you to collect logs covering an
extended period of time. Before using it, contact your authorized AirLink reseller or Sierra
Wireless representative to discuss the problem.
To start the process:
1. Click Extended Archiver.
2. Select the following options, as advised by Sierra Wireless:
The number of times to run the archiver (1–25; default is 16)
•
The interval between runs (30 minutes, 1 hour, 1.5 hours, 2 hours, 2.5 hours, 3
•
hours, 3.5 hours, 4 hours, 4.5 hours, 5 hours, 5.5 hours, 6 hours, or 6.5 hours;
default is 1.5 hours)
3. Click Start.
The Extended Archiver saves the current set of logs. It waits for the configured interval
and then collects another set of logs, which are saved to the same file. This process
continues for the number of times the Archiver is configured to run.
At any time, you can click Save Archive. The logs collected to that point are saved and
the process continues.
4. Once the process is complete, click Save Archive, save the tarred gzip file (file
extension .tgz) to your computer, and email it to your support contact.
Stopping and Restarting the Extended Archiver
After you click the Start button, it changes to Stop. To stop the process:
1. Click Save Archive if you want to save the logs already collected.
2. Click Stop. Logs not already saved will be lost. If desired, you can change the settings
and restart the process.
Note: The Extended Archiver settings and the collected logs persist over reboots. Once
the reboot is complete, the process resumes.
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