Sierra Wireless Raven X HSDPA Quick Start Manual
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Sierra Wireless Raven X HSDPA Quick Start Manual

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Raven X HSDPA
Quick Start
20070914
Rev 3.0B

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Summary of Contents for Sierra Wireless Raven X HSDPA

  • Page 1 Raven X HSDPA Quick Start 20070914 Rev 3.0B...

  • Page 2: Installing The Sim

    Activating your Raven X on the your cellular provider Network • Installing the SIM • Configuring the APN • Hardware Installation This Quick Start guide provides step‐by‐step directions for  • Indicator Lights activating your Raven X on the your cellular provider cellular  • Optional: Setting up a network. DUN Connection Tip: For additional configuration options, refer to the User Guide for your Raven X.
  • Page 3 Raven X HSDPA Hardware Required • Ethernet cable or serial cable ‐ An Ethernet cable or  straight through serial cable. • Power adapter and a power source ‐ You will need a  power supply and power source for the modem. • PC or Laptop ‐ To configure the modem, you will need a  computer with an available Ethernet port or serial port. Tools Required • Small Phillips screw driver ‐ The Phillips screw driver is  the one which is also called a plus (+) or X screw driver. • Slim stylus ‐ A PDA stylus, an unbent paperclip, or other  such item. 2. Opening the SIM Slot Unplug the Raven X power and all cables. Remove slot cover on the front of the Raven X to reveal  the SIM slot. Figure 0-1: Slot Cover Carefully remove the SIM card from the card you got  from your cellular provider. 4. Ejecting the SIM tray...
  • Page 4 5. Insert the SIM into the Tray Remove the SIM from the card you obtained from  Note: The card and SIM may be your your cellular provider. a different color than these examples. Figure 0-3: Insert SIM in to the modem Place the SIM into the tray and gently press to click it  into place. Figure 0-4: Empty SIM Tray and a Tray with a Sample SIM 6.

  • Page 5: Finishing The Sim Installation

    Raven X HSDPA 7. Finishing the SIM installation Replace the cover to prevent dust or other unwanted particles  from entering the Raven X. Once the cover is replaced, the  installation is complete. Note: The first time you power on your Raven-E with your new SIM, there may be a delay of up to 10 minutes for the initial network connection to occur.

  • Page 6: Configuring The Apn

    Configuring the APN The APN (Access Point Name) is the way your modem knows  how it will be communicating with the network. The APN  allows custom IP addressing and tailoring your companyʹs  wireless IP solution to meet the security and IP addressing  requirements of your applications.  Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs.
  • Page 7 Raven X HSDPA Select a connection method: · If you are connecting locally with the modem connected  directly to your computer using a serial cable, you can  use PPP.  · If you are connecting locally with the modem connected  directly to your computer using an Ethernet cable, you  can use UDP, TCP, or Ethernet. Enter the connection information. · For UDP or TCP, enter 192.168.13.31 as the IP address. · For PPP, select the COM port to which the modem is  connected. Enter the password. The default password will be  entered for you. Select OK. 3. Enter the APN Select EDGE/HSDPA from the menu on the left side of  AceManager (under “Groups”) Figure 0-7: AceManager : EDGE/HSDPA Type your APN in the New Value field of *NETAPN. Figure 0-8: AceManager : EDGE/HSDPA - *NETAPN...
  • Page 8 Optional: If you need to configure your modem for a cus‐ tom APN, after entering the APN, there is additional infor‐ mation you will need to enter. Select Misc from the menu on the left side under  the Common group. Figure 0-9: AceManager : Misc Enter the NAI into the new value field for  *NETUID and enter your network password into  the new value field for *NETPW.  Figure 0-10: AceManager : Misc - *NETUID, *NETPW 4. Write the Settings to the Raven X Click the Write button on the tool bar of AceManager. Wait for the message “Write Successful” to appear in  the status bar.  Figure 0-11: AceManager : Write Reset the Raven X. Rev 3.0B Feb.08...

  • Page 9: Hardware Installation

    Raven X HSDPA Hardware Installation Your Raven X should be mounted in a position that allows  easy access for the cables so they are not bent, constricted, in  close proximity to high amperage, or exposed to extreme  temperatures. The LEDs on the front panel should be visible  for ease of operational verification. You should ensure that  there is adequate airflow around the modem but that it is kept  free from direct exposure to the elements, such as sun, rain,  dust, etc. In a mobile location, such as a car or truck, ensure the location  is secure both against abrupt movements of the vehicle and  from other items coming into contact with the modem. Caution: The Raven X is in a hardened case and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the Raven X can withstand.
  • Page 10 The DC power cable positive lead should be connected to the  Note: When using a DC power battery or power source positive terminal. The power cable  source (such as a car battery or negative lead should be connected to the battery or power  solar cell), Sierra Wireless source negative terminal. recommends placing a fuse (1-2 Amp) on the line close to the power source to protect your Tip: The DC power cable has a white wire lead in addition to the power source from possible power positive and negative.

  • Page 11: Connecting To A Computer Or Other Device

    Raven X HSDPA Connecting to a Computer or other Device Figure 0-13: Ethernet The Ethernet port of your Raven X can be connected directly to  a computer or other Ethernet device with either a cross‐over  cable or a straight‐through cable. The Ethernet port on the  Raven X is auto‐sensing and will auto‐detect the speed of the  connecting device for 100baseTX or 10baseT. If you are  connecting the modem to a hub or switch you should use a  straight through cable or use the uplink port on the hub or  switch with a cross‐over cable. Figure 0-14: Serial The serial port can be connected directly to most computers or  other devices using a standard straight through cable. If you  have a DCE device, you will need a null modem or null  modem cable.  Indicator Lights When your Raven X is connected to power and an antenna,  there is a specific pattern to the lights to indicate its operation  mode. Figure 0-15: Raven X Indicator lights •...
  • Page 12 • Signal ‐ Light shows the strength of the signal and may be  nearly solid (strong signal) or flashing (weaker signal). A  slow flash indicates a very weak signal.  RSSI LED Ranges RSSI/Signal LED Status Ranges of RSSI (dBm) On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 •...
  • Page 13 Raven X HSDPA • Authentication Failure ‐ The Network, Signal, and  Activity LEDs blink every 2 seconds. • Data Retry ‐ The Network, Signal, and Activity LEDs blink  every 3 seconds. • Invalid MAC Address or Ethernet Initiation Fail ‐ The  Service LED will blink. 20070914...

  • Page 14: Optional: Setting Up A Dun Connection

    Optional: Setting up a DUN Connection Dial‐up Networking (DUN) allows a computer or other device  to use the serial port on your Raven X to connect to the Internet  or private network using PPP just like an analog modem using  a standard phone line.  Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login. Microsoft Windows XP is used in the examples below. The  modem driver installation and DUN setup and configuration  is similar in Microsoft Windows products. Examples are not  provided here for installing the driver or configuring DUN for  any other operating system.  Standard installations of Microsoft Windows XP and 2000  include a generic modem driver which will work with your ...
  • Page 15 Raven X HSDPA Figure 0-16: Phone and Modem Options Select the Modems tab.  Figure 0-17: Phone and Modem Options: Modems Select Add. 20070914...
  • Page 16 Figure 0-18: Add Hardware Wizard Check Don’t detect my modem; I will select it from a list. Select Next. Figure 0-19: Add Hardware Wizard: Install New Modem Select (Standard Modem Types) from the Manufacturers  column. Select Standard 33600 bps Modem from the Models  column. Rev 3.0B Feb.08...
  • Page 17 Raven X HSDPA Tip: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured. Select Next.  Figure 0-20: Add Hardware Wizard: Select Ports Check Selected Ports Select the COM port the modem is connected to  (commonly COM1).

  • Page 18: Configure The Driver

    3. Configure the driver. When you return to the Phone and Modem Options window, you  should see the newly installed modem “attached to” the  correct COM port.  Figure 0-22: Phone and Modem Options: Modems Highlight the modem and select Properties.  Figure 0-23: Modem Properties Rev 3.0B Feb.08...

  • Page 19: Creating A Dial-Up Networking (Ppp) Connection

    Raven X HSDPA Select the Modem tab. Figure 0-24: Modem Properties: Modem Maximum Port Speed should be set to 115200  (default).  Select OK to exit.  Select OK again to exit out of the Phone and Modem  Options. Creating a Dial-Up Networking (PPP) Connection Once you have the driver for the modem installed on your  computer, you can set up and configure Dial Up Networking  (DUN) to use the modem as your connection to the Internet  using PPP. Note: No other device or program can be using the same COM port (serial port) configured for the modem driver.
  • Page 20 Once the DUN connection is initiated, by default, it will take  over as the “default route” for network communication and  specifically for Internet access. If you want the two connections  to co‐exist, you will need to de‐select “Use default gateway on  remote network” (described later) and use the route command  in Windows to setup routing through the modem properly.  This guide does not provide information on the route  command. You may need to consult with your network admin‐ istrator to properly configure routing. 1. Create a new network connection. Select Start > Connect To > Show All Connections to open  the Network Connections window.  Figure 0-25: Windows : Start menu Select Create a New Connection under Network Tasks in  the menu area on the left.  Rev 3.0B Feb.08...
  • Page 21 Raven X HSDPA Figure 0-26: Create New Connection Select Next to start installing and configuring the DUN  connection.  Figure 0-27: New Connection Wizard  Select Connect to the Internet. Select Next.  20070914...
  • Page 22 Figure 0-28: New Connection: Type Select Set up my connection manually. Select Next.  Figure 0-29: New Connection: How do you want to connect? Select Connect using a dial‐up modem. Select Next.  Figure 0-30: New Connection: Connect using... Optional: If you have multiple modems installed on  your computer, you may be prompted to select the  modem to be used. If you only have one modem  installed, this option will be omitted.  Check Standard 33600 bps Modem. Select Next.  Rev 3.0B Feb.08...
  • Page 23 Raven X HSDPA Figure 0-31: New Connection: Select Modem Type in a name for the connection, such as Sierra  Wireless AirLink Modem.  Select Next.  Figure 0-32: New Connection: Connection Name Tip: The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Provider), your modem (Raven X), or any other designation for the connection.
  • Page 24 Figure 0-34: New Connection: Permissions Generally the modem takes care of the Account Information,  User name and Password, for the connection, so you can leave  the fields blank (unless otherwise instructed by Support).  If you want to allow others to use the same login for  the modem, select Use this account name and password..Select Next. Figure 0-35: New Connection: Connection Information Caution: If you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration, you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN.
  • Page 25 Raven X HSDPA Figure 0-36: New Connection: Finish 2. Configure the DUN connection After you complete the New Connection Wizard, there are a  few more things you will want to configure in the connection.  Select Properties.  Figure 0-37: DUN Connection Uncheck Use dialing rules.  20070914...
  • Page 26 Check Show icon...when connected. Select Configure, below the Connect using line. Figure 0-38: DUN Properties Select 115200 as the Maximum speed.  Check Enable hardware flow control.  Do not check any other option.  Select OK.  Rev 3.0B Feb.08...
  • Page 27 Raven X HSDPA Figure 0-39: Modem Configuration Back at the main properties screen, select the  Networking tab. Figure 0-40: Networking Select Settings. Remove the checks from all three PPP settings.  Select OK.  20070914...
  • Page 28 Figure 0-41: PPP Settings Select (highlight) Internet Protocol (TCP/IP) and then  select Properties.  Tip: For most configurations, you will be obtaining the IP address and the DNS server address automatically. Select Advanced.  Figure 0-42: TCP/IP Properties Uncheck Use IP header compression.  Check Use default gateway on remote network. Select OK. Rev 3.0B Feb.08...
  • Page 29 Raven X HSDPA Figure 0-43: Advanced TCP/IP Tip: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. Caution: Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab.
  • Page 30 2. Enable the Connection. Figure 0-44: AceView: Menu Right‐click on the AceView window to open the menu. Select Connection Settings.  Figure 0-45: AceView: Connection Settings Select Auto Start in the DUN section.  Select Maintain Persistent Connection. When checked, AceView will continually check the DUN  connection to ensure it is not down. If so, AceView will  attempt to connect again.  Tip: When using the DUN connection, make sure the IP Address is set to the local IP address of the modem, 192.168.13.31 by default. Select OK.
  • Page 31 Raven X HSDPA 1. Start the DUN session. Start > Connect To > Sierra Wireless Airlink Modem If you named the connection differently, use the name of the  PPP connection you made earlier. Figure 0-46: DUN Connection Tip: Generally you will not need to enter a Username or Password. If you do need to enter either, you can enter these parameters beforehand using *NETUID and *NETPW.
  • Page 32 Caution: For DUN connections on a Windows Mobility or other non- personal computer, the DNS settings may not be configured with the DUN connection. You may need to go into the network settings and add DNS servers manually. Rev 3.0B Feb.08...

  • Page 33: Important Notice

    POWERED OFF. When operating, the Sierra Wireless AirLink  Raven X can transmit signals that could interfere with various  onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink Raven X may be used at this time. The driver or operator of any vehicle should not operate the  Sierra Wireless AirLink Raven X while in control of a vehicle.  Doing so will detract from the driver or operatorʹs control and ...
  • Page 34 DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,  CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES  INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR  REVENUE OR ANTICIPATED PROFITS OR REVENUE  ARISING OUT OF THE USE OR INABILITY TO USE ANY  SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS  AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE  POSSIBILITY OF SUCH DAMAGES OR THEY ARE  FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra  Wireless and/or its affiliates aggregate liability arising under or  in connection with the Sierra Wireless product, regardless of  the number of events, occurrences, or claims giving rise to  liability, be in excess of the price paid by the purchaser for the  Sierra Wireless product. Patents Portions of this product may be covered by some or all of the  following US patents: 5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,830 6,876,697 6,879,585 6,886,049 6,968,171...

  • Page 35: Contact Information

    Q2: 2005-Q2: AirLink Communications documentation - CDMA, EV-DO, EDGE, and 2007 HSDPA. in draft Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format. Phase II of the conversion completed. Raven modem line documentation is revised. Rev 3.0B Feb.08...

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