Updating The Aleos Software And Radio Module Firmware - Sierra Wireless AirLink RV50 Series User Manual

Rev 1 Dec. 17
5. Select Disable.
Figure F-2: Internet Explorer 9: Security Settings
6. Click OK.
Updating the ALEOS Software and Radio
Module Firmware
I am unable to update the ALEOS software and radio module
firmware using ACEmanager.
If you are having trouble updating the ALEOS software or radio module firmware,
especially if you are updating from an older version of ALEOS:
1. Try using a different browser. (ACEmanager supports the latest versions of
Internet Explorer and Firefox.)
2. Delete the browser cookies/cache before logging into ACEmanager. (The
Web browser short-cut is Control + Shift + Delete.)
3. Backup your device settings by downloading and saving the template. See
Saving a Custom Configuration as a Template
4. Reset the device to factory default settings. (See
page 318 or press and hold the reset button on the device for 7 to 10
seconds.)
5. If you are updating from ALEOS 4.3.3 or earlier, be sure to follow the correct
software update path. For more information, refer to the Upgrading to ALEOS
4.3.4 from Older Versions Application Note (part number 4115254) available
on source.sierrawireless.com.
6. Begin the update process (see
Module Firmware on page 23) and follow the prompts.
475
Q & A and Troubleshooting
on page 17.
Reset to Factory Default
Update the ALEOS Software and Radio
on
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