Page 1 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 41111088 Rev 1...
Page 2 Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
Page 3: Contact Information
Preface Contact Information Sales information and technical Web: sierrawireless.com/company/contact-us/ support, including warranty and returns Global toll-free number: 1-877-687-7795 6:00 am to 5:00 pm PST Corporate and product information Web: sierrawireless.com Rev 1 Dec. 17 41111088...
Page 4: Table Of Contents
Sierra Wireless AirLink Products ........
Page 5 Contents Policy Routing ............58 RSR (Reliable Static Routing) .
Page 6 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Ethernet ............113 RADIUS Framed Route .
Page 7 Contents Services Configuration ..........165 ALMS (AirLink Management Service) .
Page 8 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Location ............. 225 ALEOS Supported Location Report Protocols .
Page 9 AirLink RV50 Series ........
Page 10 Sierra Wireless MIB ........
Page 11 Contents Q & A and Troubleshooting ..........474 ACEmanager Web UI .
Page 12: Introduction
1: Introduction Note: This user guide is intended for the AirLink RV50 Series. If you have a different AirLink gateway, refer to the ALEOS Software Configuration User Guide for the your gateway. Overview ® ACEmanager™ is the free, web-based utility used to manage and configure AirLink gateways.
Page 13: Tools And Reference Documents
Connect a notebook computer and other input/output (I/O) devices • Interpret the LEDs and indicators on the AirLink gateway. • ALMS User Guide This document explains how to use AirLink Management Service for the remote management of Sierra Wireless AirLink gateways. Rev 1 Dec. 17 41111088...
Page 14: Gateway Configuration
2: Gateway Configuration To access ACEmanager: 1. Insert the SIM card, if applicable. Refer to the AirLink gateway hardware user guide for details. 2. Power on the AirLink gateway. 3. Launch your browser and enter the IP address and port number http://192.168.13.31:9191 ®...
Page 15: Recovery Mode
Gateway Configuration 6. In the Device Status on Login Screen field, select Enable. (For details, see Device Status Screen on page 223.) Figure 2-2: ACEmanager: Main Login screen with Location and Device Status enabled. If you have Location fields selected on the Device Status screen, but Location Service is disabled, the gateway Login screen will show Location Service Disabled.
Page 16 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 2. Power on the AirLink gateway. 3. On the gateway, press the Reset button for more than 20 seconds. (Release the button when the Power LED flashes amber.) 4. Launch your browser and enter the IP address and port number http://192.168.13.31:9191.
Page 17: Toolbar
ACEmanager to download and save that gateway’s configuration as a template and then apply it to other Sierra Wireless AirLink gateways. Note: Sierra Wireless recommends that templates be created and applied to AirLink gateways running the same version of ALEOS. If you apply a template created using an older version of ALEOS to a gateway running a newer version of ALEOS, settings for newly added features are not updated.
Page 18 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series To download and save a custom configuration as a template: 1. Connect a laptop to the gateway with the configuration you want to save as a template. 2. In ACEmanager, click the Template button on the toolbar.
Page 19 Gateway Configuration Status tab information with the current settings. This could be useful for troubleshooting. 5. Click Download. The download status appears at the bottom of the window. Figure 2-6: Download template complete Once the download is complete, the following window opens: Figure 2-7: Open or Save the template file 6.
Page 20: Applying A Template
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Do not attempt to change settings directly in the template file. Changing Warning: settings in the template file could result in unexpected behavior in the AirLink gateway. Alter the template only if you are specifically directed to do so by your distributor or Sierra Wireless Technical Support.
Page 21 Gateway Configuration The following window appears: Figure 2-9: ACEmanager: Template window Use the top half of the window to upload and apply a template to your AirLink gateway. 6. Click Browse... and navigate to the template you want to upload. 7.
Page 22 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 2-11: Template file uploaded 10. Click Reboot. 11. To confirm that the new template has been applied or to find out which template is currently on a gateway, go to Status > About and check the Template Name field.
Page 23: Update The Aleos Software And Radio Module Firmware
Radio Module Firmware on page 326. Step 1—Planning Your Update 1. Sierra Wireless recommends that you download a template from the gateway(s) before you begin the update process. For instructions, see Saving a Custom Configuration as a Template on page 17.
Page 24: Recommendations
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 2-14: ACEmanager: Status > About 3. If you are planning to use ACEmanager to do the update: a. Go to source.sierrawireless.com and select your product and mobile network operator to get to the download page for your gateway.
Page 25: Step 2-Update The Aleos Software And Radio Module Firmware
Gateway Configuration Important: BE PATIENT! The firmware update can take up to 30 minutes to complete. Waiting for the process to complete is faster than troubleshooting the problems that can be caused by interrupting the process midway. (Interrupting the process may result in having to return the gateway to the factory for repairs.) Step 2—Update the ALEOS Software and Radio Module Firmware...
Page 26 4. Click Browse... and navigate to the ALEOS software you downloaded from the Sierra Wireless Web site. This is a .bin file named for the gateway and the ALEOS software version. For example, RV50_4.6.1.014.bin.
Page 27 Gateway Configuration Figure 2-18: ALEOS file selected in Software and Firmware update window 5. Click Update. The ALEOS software update runs automatically and green check marks appear beside each step as it is completed. Figure 2-19: Rev 1 Dec. 17 41111088...
Page 28 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 2-20: ALEOS software update in progress Important: Do not disconnect the AirLink gateway from the computer, and do not power cycle or reset the gateway during the update. If you see any error messages, refer to the Updating the ALEOS Software and Radio Module Firmware on page 475.
Page 29 Note: Sierra Wireless recommends that you do NOT skip the radio module firmware update unless advised to do so by Sierra Wireless or an authorized distributor. If you choose to skip the radio module firmware update, you’ll see the following warning.
Page 30: Updating Only The Radio Module Firmware
ALEOS software and radio module firmware. Updating Only the Radio Module Firmware Important: This feature should be used only if directed by Sierra Wireless or an autho- rized reseller. If Sierra Wireless or your authorized reseller directs you to update only the Radio Module Firmware: 1.
Page 31: Enterprise Lan Management
Gateway Configuration Unless you have been advised by Sierra Wireless to do so, we recommend that you do not install an unsupported version of the radio module firmware. 3. Click Update. The radio module firmware update runs automatically and green check marks appear beside each step as it is completed.
Page 32: Configuring Your Gateway For Use In A Pci Compliant System
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series · Configure ALEOS (in ACEmanager) to use Host Port Routing. For infor- mation on using ALEOS with a router that is not configured to use NAT, see Host Port Routing on page 120.
Page 33 Gateway Configuration Internet Payment Processor Cellular WAN Retail store AirLink gateway DSL Gateway Router configured for PCI compliance Wi-Fi Wireless Access Point Figure 2-22: Sample PCI compliant network The PCI compliant network must be set up so that: • The USBnet is on a different subnet from the point-of-sale-terminal. •...
Page 34: Status
3: Status All fields in the Status group are read-only and provide information about the AirLink gateway. Depending on individual settings and the onboard radio module, the actual status pages may look different than the screen shot shown here. Tip: To be sure you are viewing the current status for all fields, click the Refresh button on the upper right side of the screen.
Page 35: Cellular
Status Field Description General Active WAN IP The current IPv4 WAN IP address for the gateway Address Network State Current state of the WAN network connection Network Ready—Connected to a mobile broadband network and ready to transfer data • Connected —No Service •...
Page 36 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 3-2: ACEmanager: Status > Cellular Rev 1 Dec. 17 41111088...
Page 37 Status Table 3-1: Reported Signal Strength and Quality Values Network Signal Strength and Quality values EV-DO, 1x Signal Strength (RSSI) • (RV50 only) Signal Quality (ECI0) • Received Signal Power Code (RSCP) • LTE Signal Interference (SINR Level) • UMTS Signal Strength (RSSI) •...
Page 38 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Cellular State Provides additional details about the current cellular state, for example the gateway may not be Details connected because the SIM card is not installed. Possible messages are: Disconnected •...
Page 39 Status Serving Network The network currently in use Operator This field only appears when the gateway has a network connection. If the gateway is not roaming, this field is the same as the SIM Network Operator field. • If the gateway is roaming, this field displays the roaming Mobile Network Operator. •...
Page 40 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Radio Technology Type of service being used by the gateway (e.g. LTE, HSPA+, 1xRTT, EV-DO, UMTS, HSPA, EDGE, or GPRS) If you are connected to a network other than that of your Mobile Network Operator, the network service type indicates that you are roaming (and additional charges may apply).
Page 41 Status Advanced IMSI International Mobile Subscriber Identity number Cell ID Unique number that identifies each base transceiver station (BTS) or sector of a BTS within an LAC / TAC Location Area Code or Tracking Area Code (LTE) BSIC Base Station Identity Code Carrier Applies only to LTE-Advanced networks Aggregation...
Page 42 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series LTE Signal Reference Signal Received Power Strength (RSRP) The average signal power of all cell-specific reference signals within the LTE channel Indicates whether the AirLink gateway has a strong connection to the wireless network The value varies, depending on the network characteristics and the AirLink gateway.
Page 43 Mobile Network Provider. Disabled: DVT-Mode—The gateway is in an advanced diagnostic mode, normally only • used at the factory. Contact your Sierra Wireless authorized distributor. Disabled: internal error—Indicates a problem with the Network Operator Switching feature. •...
Page 44: Ethernet
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Ethernet Figure 3-3: ACEmanager: Status > Ethernet Field Description Ethernet LAN DHCP Mode Status of DHCP mode Server—The AirLink gateway is acting as a DHCP server for all Ethernet connections.
Page 45 Status Field Description DHCP Auto Status Status of DHCP mode (This field only appears when the DHCP mode is Auto.) Server—ALEOS is acting as a DHCP server. • Client—ALEOS is acting as a DHCP client. • USB Mode Which USB port mode is set (USBnet, USB serial, or Disabled) Connected Clients Number of connected devices that obtained their IP address through DHCP over Ethernet or USBnet.
Page 46 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Statistics Gateway IP Packets Number of gateway packets sent to the network since system startup or reboot. Sent Gateway IP Packets Number of gateway packets received from the network since system startup or reboot.
Page 47: Lan Ip/Mac Table
Status LAN IP/MAC Table This is the status of the local network. Figure 3-4: ACEmanager: Status > LAN IP/MAC Table Field Description IP/MAC IP Address Local IP Address of devices on the LAN MAC Address MAC Address of devices on the LAN Status The status of the connection: active—the connection is up and active...
Page 48: Vpn
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series The VPN section gives an overview of the VPN settings and indicates whether a VPN connection has been made. Figure 3-5: ACEmanager: Status > VPN Field Description Incoming Out of Band...
Page 49 Status Field Description VPN 1 to 5 Status Status of each VPN connection: Disabled—VPN is disabled (default) • Not Connected—The VPN failed to connect. This could be because of a • mismatch in the configuration between the client and the server, no data connection on the gateway, etc.
Page 50 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Failover - Overall VPN Status of the overall VPN: Status Disabled—VPN Failover is disabled. (default) • Connecting—One of the VPNs is trying to connect to the responder. •...
Page 51: Security
Status Security The security section provides an overview of the security settings on the AirLink gateway. Figure 3-6: ACEmanager: Status > Security Field Description DMZ Host Setting for the DMZ Host (Automatic, Manual, or Disabled) DMZ defines a single LAN connected device where all unsolicited data should be routed.
Page 52: Services
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Services This section shows the status of AirLink services, including ALMS and remote access. Figure 3-7: ACEmanager: Status > Services Field Description ALMS Status Status of the connection to the AirLink Management Service...
Page 53: Location
Status Field Description Use SNTP to update Daily SNTP updates of the system time time Engine Hours Time the engine has been running. Depending on your configuration, this is based on: Voltage on the Power Pin from the vehicle battery (Engine Hours On Voltage Level) •...
Page 54 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Location Service Status of the Location Service Enabled • Disabled • The remainder of the fields only appear if Location Service is enabled. Location Fix Status of the Location fix No Location Fix •...
Page 55: Serial
Status Serial Figure 3-9: ACEmanager: Status > Serial Field Description Serial Status Serial Port Status of the serial port: Enabled—The serial port is functional (default). • Disabled — The serial port has been manually disabled. To enable the serial port, go •...
Page 56: Applications
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description TCP Auto Answer This parameter determines how the AirLink gateway responds to an incoming TCP connection request. The AirLink gateway remains in AT Command mode until a connection request is received.
Page 57 Status Figure 3-11: ACEmanager: Status > Applications Field Description Data Service Data Service field displays “Available (under usage limit)” if the configured usage limit has not been exceeded. Available RAM (KB) Available RAM in kilobytes (1000 bytes), updated every 30 seconds Available Flash (KB) Available Flash on the user partition in kilobytes (1024 bytes), updated every 30 seconds CPU Load...
Page 58: Policy Routing
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Policy Routing The Policy Routing section of the Status group provides information on the routing policy configuration. Figure 3-12: ACEmanager: Status > About Field Description Policy Route # Status Displays the Policy Route Status for each of the five configurable policies Rev 1 Dec.
Page 59: Rsr (Reliable Static Routing)
Status RSR (Reliable Static Routing) The RSR section of the Status group provides basic information about the RSR configuration. Figure 3-13: ACEmanager: Status > About Field Description RSR Active Route Active route for Reliable Static Routing Primary—Specified network traffic is currently using the configured primary route. •...
Page 60: Pntm (Private Network Traffic Management)
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series PNTM (Private Network Traffic Management) The PNTM section of the Status group provides basic information about the PNTM configuration. Figure 3-14: ACEmanager: Status > PNTM Field Description Rule # PNTM rule number...
Page 61: About
Status About The About section of the Status group provides basic information about the AirLink gateway. Figure 3-15: ACEmanager: Status > About Field Description Device Model Model of the gateway (e.g.,RV50) Radio Module Type Model number of the internal radio module (e.g. MC7304, MC7354) Radio Module Identifier Identifier for the internal mobile radio module Radio Firmware Version...
Page 62 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Boot Version Version of boot code installed on the gateway Recovery Version Recovery ALEOS version installed MCU Firmware Version Version of micro controller unit (MCU) firmware installed on the gateway...
Page 63: Wan/Cellular Configuration
4: WAN/Cellular Configuration The WAN/Cellular tab in ACEmanager allows you to view and modify mobile network connection settings. The settings available depend on the gateway model and the radio module. This chapter is divided into sections based on the left side menu items. The first time you power up the gateway on its home network, it automatically begins the activation/provisioning process and attempts to connect to the network.
Page 64: Related Features
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Wi-Fi Access Point Ping Wi-Fi destination Cellular Cell tower Internet Gateway Ethernet Router Connections verified by interface priority (monitoring disabled) Connections verified by monitoring Figure 4-1: Interface priority alone vs. interface priority with monitoring...
Page 65: General
WAN/Cellular Configuration • Monitoring Cellular network—See Cellular > Monitor on page 86. • Monitoring Ethernet WAN network—Ethernet > Monitor on page 89. • Configuring the Network Watchdog—Network Watchdog on page 66. General Interface Priority This screen allows you to set the WAN interface priority. If multiple available interfaces have the same priority, the order of priority is: Ethernet, and cellular.
Page 66: Bandwidth Throttle
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Priority Rank the available WAN interfaces by selecting the order of priority. The highest priority interface will become the default route for IP traffic. The default order of priority is: Ethernet—First...
Page 67 WAN/Cellular Configuration Figure 4-4: ACEmanager: WAN/Cellular > General > Bandwidth Throttle Field Description Bandwidth Throttle Mode Allows you to Enable or Disable the feature Default is Disable. Downlink Bandwidth The maximum downlink bandwidth in Kilobits per second (Kbps) (Kbps) This is the long-term bandwidth limit. Options are: 0–512000 (500 Mbps) •...
Page 68 The value in this field is the maximum amount of credit that can be collected. Options are: 32–204800 (200 Mb) • Default is 24576. Note: Sierra Wireless recommends that the Maximum Uplink Burst Size be set at 2x the value configured in the Uplink Bandwidth (Kbps) field. If the Maximum Uplink Burst Size is...
Page 69: Ping Response
WAN/Cellular Configuration Field Description Downlink Packets Number of downlink packets received Rcvd The value is updated every 30 seconds, and is reset to zero on gateway reboot or reset to factory default settings. Downlink Packets Number of downlink packets dropped because the limits set in Downlink Bandwidth Dropped (Kbps)
Page 70 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Response to Incoming When a ping is received by the gateway from a remote location, the Response to Ping Incoming Ping redirects it to the selected location. No response: The incoming ping is completely ignored.
Page 71: Cellular
Figure 4-6: ACEmanager: WAN/Cellular > Cellular > General Dual SIM Card Support The AirLink RV50 Series gateway has two SIM card slots and is capable of supporting a primary and secondary SIM card. By default, the SIM card in the upper slot (slot 1) is the primary SIM card.
Page 72 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series You can configure Automatic SIM switching to respond to changes in the cellular network state, or you can switch SIM cards manually using the Switch Active SIM button or the *SWITCHSIM AT command.
Page 73: Automatic Sim Switching
These settings work together, so it’s important to plan how you want automatic SIM switching to work before configuring these fields. Note: Sierra Wireless recommends that whenever you configure automatic SIM switching, you include a setting for Scan Timeout. This helps to ensure that if the desired network is not available, the gateway maintains a data connection by attempting to connect to the other network.
Page 74 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series If you intend to use Active SIM-based Firmware Switching, disable the Scan Timeout by setting it to 0. This ensures the firmware image switch does not take place if the gateway cannot connect to the secondary network.
Page 75 WAN/Cellular Configuration Roaming example In this example, the desired outcome is to avoid roaming as much as possible, but if the roaming network is the only one available, to maintain a data connection. Figure 4-8: ACEmanager: WAN/Cellular > Automatic SIM Switching (Roaming example) With this configuration: If the gateway is roaming, for example, on the primary SIM for 10 minutes, it switches to the secondary SIM.
Page 76 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Secondary Network If the gateway has been connected to a network using a secondary SIM card for the Timeout (minutes)/ time configured in this field (in minutes), it automatically switches to the primary SIM (hours) card.
Page 77 WAN/Cellular Configuration IP Address Preference Use this field to select the preferred IP Address version. To use IPv6, it must be supported by your Mobile Network Operator and your account (SIM and APN). Options are: IPv4—When the gateway connects to the mobile network, it is assigned only an •...
Page 78 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series LTE Active Reselection This feature assists the gateway to revert back to an LTE network if one becomes Interval available. When an LTE AirLink gateway is connected to a non-LTE network, it may not hand over to an LTE network when one becomes available if data is being continuously transmitted or received.
Page 79: Ipv6 Support
WAN/Cellular Configuration Always on connection This field is intended for International gateways on the Vodafone network. This option allows you to configure the AirLink gateway to use minimal wireless network resources when there has not been any outgoing WAN network traffic. Enabled—The AirLink gateway maintains a mobile network data connection.
Page 80: Sim Slot 1 And 2 Configuration
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Cellular Internet Sierra Wireless gateway Wi-Fi Ethernet Figure 4-9: IPv6 support network To configure the gateway to use IPv6 addressing: 1. In ACEmanager, go to the Status > Home screen.
Page 81 WAN/Cellular Configuration Figure 4-10: ACEmanager: WAN/Cellular > SIM Slot 1 Configuration 2. Use the information in the following table to configure the SIM card. Field Description Network Credentials Note: If the gateway does not automatically connect to the network, you may need to manually configure your APN using the User Entered APN field.
Page 82 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description User Entered APN The APN entered in this field takes priority over the automatically-selected APN. Enter the APN in this field (maximum 100 characters). Click Apply. Click Reboot.
Page 83: Sim Pin
WAN/Cellular Configuration Field Description Network User ID Enter the Network User ID, if it is required for the wireless network. Network Password Enter the Network Password, if it is required for the wireless network. SIM PIN If you have a SIM card with a PIN configured, you can configure ALEOS to enter the PIN on reboot, so human intervention is not required.
Page 84: Change The Sim Pin Aleos Enters At Reboot
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series • The SIM PIN pop-up window shows the default settings. Don’t change is selected and the SIM PIN fields are blank. “Don’t change” indicates that the PIN is used in the same way on every boot.
Page 85: Unblocking A Sim Pin
WAN/Cellular Configuration 3. Select Disable. 4. Enter the PIN twice and click Save. If you enter an incorrect PIN or no PIN, the feature will not be disabled. 5. Reboot the AirLink gateway. After rebooting: • The AirLink gateway no longer uses the stored PIN on subsequent reboots. •...
Page 86: Cellular > Monitor
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series If you have exhausted all the alloted attempts to enter the correct PUK, the Mobile Network Operator may give you a new SIM card, or a new code to enable your existing SIM card.
Page 87: Ethernet
WAN/Cellular Configuration Field Description Test Interval The amount of time between tests of the cellular connection. Available range is: (minutes) 2–255 minutes (Default is 15.) • Most applications work well with an interval of 15 to 60 minutes. Monitor Type Determines the type of test run on the interface to diagnose its ability to provide end-to-end connectivity for this interface.
Page 88 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 4-12: ACEmanager: WAN/Cellular > Ethernet > Static Configuration Field Description Ethernet WAN Ethernet WAN Set the Ethernet WAN IP address mode Mode Options are: Dynamic (default)—WAN IP address is assigned by the DHCP server •...
Page 89: Ethernet > Monitor
WAN/Cellular Configuration Field Description Note: Changes take effect after the AirLink gateway is rebooted. a.) If you have enabled DNS Override on the LAN > Global DNS screen, those settings override Static WAN DNS1 and Static WAN DNS2. Ethernet > Monitor Figure 4-13: ACEmanager: WAN/Cellular >...
Page 90: Reliable Static Routing (Rsr)
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Test Time The amount of time between tests of the Ethernet WAN connection. Available range is: Interval 2–255 minutes (Default is 5.) • (minutes) Most applications work well with an interval of 15 to 60 minutes.
Page 91 WAN/Cellular Configuration Network Management Center Cellular Network IP: 64.100.20.128 (Backup route) Internet 64.100.20.129 64.100.20.130 Ethernet (primary route) 255.255.255.252 Connected device AirLink gateway Figure 4-14: RSR directed to a destination network Network Management Center Cellular (Backup route) 64.100.20.128 Internet 255.255.255.255 Ethernet (primary route) Connected device AirLink gateway...
Page 92 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Private mode RSR destination IP (e.g. 64.100.20.128) Internet Tracking object test IP (e.g. 8.8.8.8) Wired WAN connection primary route Wireless WAN connection Backup route Wireline Gateway Tracking object AirLink gateway...
Page 93 WAN/Cellular Configuration Figure 4-17: ACEmanager: WAN/Cellular > Reliable Static Route (RSR) > Tracking Object b. Under Tracking Object, enter the Test IP address, using a host behind the gateway that has a reliable IP address, such as 8.8.8.8. c. From the drop-down menu, select Ethernet 1 as the Test Interface. d.
Page 94 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 4-18: ACEmanager: WAN/Cellular > Reliable Static Route (RSR) > Reliable Static Route (RSR) 5. Select the interfaces for the primary and backup routes. The options are: · Ethernet 1 (default for primary route) ·...
Page 95: Policy Routing
WAN/Cellular Configuration 7. Set the Tracking Object (Tracking Object 1 or No Tracking Object). Normally, you would select Tracking Object 1 from the drop-down menu. 8. Under Tracking Object, leave the Enable/Disable Tracking Object set at Disable until you finish configuring the other Tracking Object fields. 9.
Page 96 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Do not include devices in the policy if they need to access ACEmanager. You can create rules based on two components: • Destination IP address/destination subnet mask • Source IP address/source subnet mask Any component left with its default value is excluded from the traffic filtering.
Page 97 WAN/Cellular Configuration Field Description Policy Route Policy Route # Configure all the relevant fields for the policy routing rule before you set this field to Enable. Once the rule is enabled, none of the other fields are editable. Options are: Disable (default) •...
Page 98: Dynamic Mobile Network Routing (Dmnr)
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Dynamic Mobile Network Routing (DMNR) Note: DMNR is supported only on the Verizon Wireless network. DMNR provides direct communication between customer sites (for example, between remote subnets and the corporate data center) through a Mobile Network Operator’s (MNO’s) private network (isolated from Internet traffic).
Page 99 WAN/Cellular Configuration Once DMNR is configured, all traffic from the connected LANs goes through the DMNR tunnel. 5. Go to Security > Port Forwarding and set the DMZ Enabled field to Disable. 6. Reboot the gateway. Note: For the DMNR registration process to complete successfully, there must be a switch, router, or other device physically connected to the AirLink gateway’s Ethernet port.
Page 100 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 2. Configure the fields as outlined in the following table. Field Description Dynamic Mobile Network Routing DMNR Enable Enables Dynamic Mobile Network Routing. Options are: Enable • Disable (default) •...
Page 101 WAN/Cellular Configuration 3. Click the + beside Foreign Agent and Reverse Tunnelling Agent. 4. Configure the Foreign Agent and Reverse Tunnelling Agent. Field Description Foreign Agent Re-registration Timer The frequency with which the foreign agent re-registers its subnets (seconds) If the registration status is Down, the foreign agent re-registers its subnets when the •...
Page 102 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 4-22: ACEmanager: WAN/Cellular > DMNR Enabled Once DMNR is enabled, additional status fields appear, as described in the following table. Rev 1 Dec. 17 41111088...
Page 103: Pntm Configuration
WAN/Cellular Configuration Field Description Dynamic Mobile Network Routing Subnet 1 – 8 Accepted Confirms that the subnet configuration is accepted. Options displayed are: Yes—The subnet is configured and accepted. • No—The subnet is not configured or not accepted. • Foreign Agent Registration Status Foreign agent registration status Options displayed are:...
Page 104 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series To configure PNTM: 1. In ACEmanager, go to WAN/Cellular > PNTM Configuration. Figure 4-23: ACEmanager: WAN/Cellular > PNTM Configuration 2. Configure the PNTM parameters as described in the following table.
Page 105 WAN/Cellular Configuration Field Description Subnet Mask # Enter the destination subnet mask. DSCP # Select the desired priority level. Rev 1 Dec. 17 41111088...
Page 106: Lan Configuration
5: LAN Configuration You can use the AirLink gateway to route data between one or more connected devices and the Internet via the mobile network. Port Use Applications running on a LAN client such as a router or laptop must use different ports from those used by ALEOS features on the AirLink gateway.
Page 107 LAN Configuration Figure 5-1: ACEmanager: LAN > DHCP/Addressing Field Description General Lease Timer The amount of time the DHCP client is given for the use of the IP address (in seconds) (seconds) Options are: 120–4294967295—Number of seconds the IP address is leased for. •...
Page 108 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description LAN Address Summary Displays the interfaces which have been enabled. By default, only the Ethernet and USBNET Interfaces are enabled. This table also includes VLAN if configured. Interface...
Page 109 LAN Configuration Field Description IP Passthrough Mode Choose the IP passthrough mode. Options are: First Host—The first connected device gets the WAN IP. Subsequent devices do not • receive an IP address. (default) MAC Address—The device with the configured MAC address gets the WAN IP. •...
Page 110 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description DHCP Options Enables IT Administrators to configure up to 10 DHCP options, allowing you to push DHCP options to connected devices. Interface Select the interface to use: All (default) •...
Page 111 LAN Configuration Field Description Vendor Option Length This field allows you to specify the DHCP vendor specific option length in order to ensure that the DHCP datagram is correctly formatted for the DHCP client. Options are: Undefined— Use this setting for IP addresses and strings (default) •...
Page 112 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 5-1: Supported DHCP Options DHCP Option Type of entry Accepted values (if applicable) 031 Perform Router Discovery Single octet Boolean 0 (Disable) or 1 (Enable) 032 Router Solicitation Address...
Page 113: Ethernet
LAN Configuration Table 5-2: Time Offset Hour / Second conversions Hour Seconds Hour Seconds 3600 -3600 7200 -7200 10800 -10800 14400 -14400 18000 -18000 21600 -21600 25200 -25200 28800 -28800 32400 -32400 36000 -36000 39600 -39600 43200 -43200 Ethernet The AirLink gateway is equipped with an Ethernet port that can be enabled or disabled as needed.
Page 114 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description General Device IP The Ethernet IP address of the AirLink gateway. By default this is set to 192.168.13.31. Starting IP Ethernet DHCP pool starting IP address Default is 192.168.13.100.
Page 115 LAN Configuration Field Description Mode You can set the following modes on the Ethernet port: Auto— When the gateway is powered on or reboots, it attempts to determine if a • DHCP server is present on the Ethernet network. If a DHCP server is found, the gateway obtains an IP address from the DHCP server, and all four Ethernet ports act as a bridged WAN connection.
Page 116: Radius Framed Route
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Ephemeral Port Enable or Disable the Ephemeral Port feature Disable—The source port in packets the AirLink gateway receives from a connected • device and then sends out is not changed. The source port assigned to the packet when it was created in the customer’s connected device is used.
Page 117 118. By default, the port is set to work as a virtual Ethernet port. Note: Sierra Wireless recommends that you use a USB 2.0 cable with your AirLink gateway and connect directly to your computer for best throughput. To change the USB port to allow virtual serial port communication: 1.
Page 118: Installing The Usb Drivers
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description USB Network Mask Use this field to configure a subnet mask for USBNET Default is 255.255.255.0 USB Serial Echo The AT command echo mode when the USB is configured as a virtual serial port Options: Enable—Echoes commands to the computer (so you can see what you type) (default)
Page 119: Link Wan Coverage
LAN Configuration At any time, you can open Device Manager to check the Serial Port number. Figure 5-6: Device Manager Note: USB serial and USBnet drivers available at also work source.sierrawireless.com with Linux CDC-ACM drivers. Note: The COM port number assigned by driver installation is the next port that is available.The port number might vary depending on the number of devices connected (using serial or virtual serial).
Page 120: Host Port Routing
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 5-7: ACEmanager: LAN > Link WAN Coverage Field Description General Link WAN coverage to This disables the specified port when there is no WAN connection. Options are: Interface Disable (default) •...
Page 121 LAN Configuration Internet AirLink gateway Switch 192.168.13.20 Router Gateway 192.168.20.0/24 Host Network 3 192.168.10.0/24 Host Network 2 Figure 5-8: Host Port Routing Network Configuration Figure 5-9: ACEmanager: LAN > Host Port Routing Rev 1 Dec. 17 41111088...
Page 122: Global Dns
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Primary Gateway When enabled, your AirLink gateway is the primary gateway for connected LANs and responds to Address Resolution Protocol (ARP) requests to resolve WAN addresses for devices on the connected LANs. Default is Enabled.
Page 123 LAN Configuration Figure 5-10: ACEmanager: LAN > Global DNS Field Description Primary DNS Primary Mobile Network Operator’s DNS IP Address. This and the secondary DNS are generally granted by the mobile network along with the Network IP. Secondary DNS Secondary Mobile Network Operator’s DNS IP Address DNS Proxy Determines whether or not the AirLink gateway is used as a DNS proxy server.
Page 124: Pppoe
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description DNS Override Overrides the Mobile Network Operator’s DNS address with the DNS server configured in the Alternate Primary DNS and Alternate Secondary DNS fields. Options are: Disable (default)—Mobile Network Operator’s DNS server is used •...
Page 125: Configure The Airlink Gateway To Support Pppoe
LAN Configuration Figure 5-11: ACEmanager: LAN > PPPoE Field Description Host Authentication Host Authentication Mode: Use PAP or CHAP to request the user login and password Mode during PPP or CHAP negotiation on the host connection. The username and password set in *HOSTUID and *HOSTPW is used.
Page 126: Configuring A Pppoe Connection In Windows 7
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 3. If you want to use authenticated PPPoE: a. Go to LAN > PPPoE, and in the Host Authentication Mode field, select PAP and CHAP. b. In the Host User ID, enter a user ID for the PPPoE connection.
Page 127 LAN Configuration 2. Select Network and Internet. Figure 5-13: Windows 7: Control Panel > Network and Internet 3. Select Network and Sharing Center. Figure 5-14: Windows 7: Control Panel > Network and Sharing Center 4. In the middle of the page, under Change your networking settlings, select Set up a new connection or network.
Page 128 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 5-15: Set Up an Connection or Network 5. Select Connect to the Internet and click Next. 6. Select Broadband (PPPoE). Rev 1 Dec. 17 41111088...
Page 129: Vlan
LAN Configuration 7. If you are using authenticated PPPoE, enter the User name and Password you configured in ACEmanager. 8. If desired, change the Connection name to something such as PPPoE that clearly identifies the connection. 9. Click Connect. For subsequent connections, you can click the network icon in the Task bar ( and select the PPPoE connection.
Page 130 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series VLAN Switch Connected device on VLAN 1 AirLink gateway Connected device Connected device Connected device Connected device Connected device on VLAN 2 on VLAN 2 on VLAN 1 on VLAN 2...
Page 131: Vrrp
LAN Configuration Field Description DHCP Server Mode Choose whether or not the AirLink gateway acts as a DHCP server Options are: Enable—AirLink gateway acts as the DHCP server • Disable (default) • Starting IP VLAN interface DHCP pool starting IP address Ending IP VLAN interface DHCP pool ending IP address VRRP...
Page 132 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Primary WAN connection Router (VRRP Master) Backup WAN connection VLAN Switch Connected device AirLink gateway on VLAN 1 (VRRP Backup) Connected device Connected device Connected device Connected device Connected device...
Page 133 LAN Configuration Figure 5-21: ACEmanager: LAN > VRRP (VLANs) You can also set up VRRP using two AirLink gateways —one configured as the VRRP Master and the other as the VRRP Backup. The Backup AirLink gateway provides an alternate route when the Master AirLink gateway loses coverage. For example, if you have cellular accounts with two different Mobile Network Operators (MNOs) you might prefer to use MNO A’s connection, but to maintain continuity, you would like traffic to switch to MNO B if A’s network is down and...
Page 134 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description VRRP Enabled Allows you to activate VRRP. Options are: Enable • Disable (default) • VRRP — The VLAN ID, Group ID, and Virtual IP address must be the same on the VRRP Master and VRRP Backup devices.
Page 135: Host Interface Watchdog
LAN Configuration Field Description Mode Indicates the initial mode for the AirLink gateway Options are: MASTER • BACKUP (default) • Note: Designating a device as “Master” in this field does not make it the primary route for data unless it is also given a higher priority number than the VRRP Backup device. See Priority.
Page 136 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 5-23: ACEmanager: LAN > Host Interface Watchdog Field Description LAN Keepalive IP Enter the IP address of the device to ping address If a device IP address is not configured, the Host Interface Watchdog is disabled.
Page 137: Vpn Configuration
6: VPN Configuration The AirLink gateway can act as a Virtual Private Network (VPN) device, providing enterprise VPN access to any device connected to the AirLink gateway even when a device has no VPN client capability on its own. The AirLink gateway supports three types of VPN: IPsec, GRE, and OpenVPN.
Page 138: Ipsec
This is achieved by using authentication algorithms and their outputs. The IPsec architecture model includes the Sierra Wireless AirLink gateway as a remote gateway at one end, communicating through a VPN tunnel with a VPN gateway at the other end.
Page 139 VPN Configuration The IPsec VPN employs the IKE (Internet Key Exchange) protocol to set up a Security Association (SA) between the AirLink gateway and a Cisco (or Cisco compatible) enterprise VPN server. IPsec has two phases for setting up an SA between peer VPNs.
Page 140 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 6-2: ACEmanager: VPN > VPN 1 > IPsec Tunnel 4. See the following table for instructions on completing the IPsec Tunnel fields. 5. Once the configuration is complete: a. Click the Set VPN Policy button.
Page 141 VPN Configuration Field Description General VPN # Type Use this field to select the type of VPN tunnel. If you configure custom settings, they are saved and the tunnel can be disabled and re-enabled without needing to re-enter the settings. Options are: Tunnel Disabled (default) •...
Page 142 The IP address or FQDN (Fully Qualified Domain Name) of the server that this VPN client Address connects to. This address must be open to connections from the AirLink gateway. The default VPN Gateway IP Addresses are static address on Sierra Wireless Servers. They are: Gateway IP Address 208.81.123.21...
Page 143 VPN is set to Not Connected and the device attempts to renegotiate IPSEC security parameters with its peer. Default is Disabled. Note: Sierra Wireless recommends that you Enable IKE DPD. Otherwise the AirLink gateway has no way of detecting that the connection to the VPN server is still available. IKE DPD Interval Use this field to set the DPD interval (in seconds).
Page 144 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Remote Address Type The network information of the IPsec server behind the IPsec gateway. Options are: Subnet Address (default) and Single Address Remote Address The IP address or subnet of the device(s) connected to the gateway If the remote address is 0.0.0.0, the remote address netmask should also be 0.0.0.0.
Page 145: Gre
VPN Configuration Field Description Additional Remote Subnets Remote Subnet 2 The network information for subnet 2 IPsec server behind the IPsec gateway. Address type Options are: Subnet Address (default) and Single Address Remote Subnet 2 The IP address for the subnet 2 device behind the gateway Address Remote Subnet 2 Remote subnet 2 mask information...
Page 146: Openvpn Tunnel
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 4. See the following table for instructions on completing the GRE fields. 5. Once the configuration is complete, either: · Click the Set VPN Policy button. · Reboot the AirLink gateway.
Page 147 VPN Configuration 3. In the VPN Type field, select OpenVPN Tunnel. The screen expands to show the OpenVPN Tunnel fields. Figure 6-4: ACEmanager: VPN > VPN1 > OpenVPN Tunnel 4. See the following table for instructions on completing the OpenVPN Tunnel fields.
Page 148 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description General VPN 1 Type Options are: Tunnel Disabled or OpenVPN Tunnel. Enabling the OpenVPN Tunnel will expose other options for configuring the tunnel. VPN 1 Status Indicates the status of the OpenVPN tunnel on the device...
Page 149 VPN Configuration Field Description Additional TLS Enables or disables use of Transport Layer Security (TLS) authentication. Authentication Load Client TLS Key This field appears only if Additional TLS Authentication is enabled. Loads the client TLS key When you click the button, a window pops up and enables you to browse and select the file containing the client TLS key.
Page 150: Vpn Failover
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series VPN Failover VPN Failover is only available for IPsec VPN tunnels. To use this feature, configure a primary and a secondary VPN tunnel. Dead Peer Detection (DPD) verifies the status of the primary connection. If the primary VPN goes down (i.e.
Page 151 VPN Configuration Figure 6-6: ACEmanager: VPN > Failover Field Description Primary VPN ID of the primary VPN (for VPN Failover) i.e. VPN 1, VPN 2, VPN 3, VPN 4, VPN 5, or None (None is the default.) Secondary VPN ID of the Secondary VPN (for VPN Failover) i.e. VPN 1, VPN 2, VPN 3, VPN 4, VPN 5, or None (Default is None.) Revertive When VPN Failover is configured and this field is set to Enable, traffic automatically...
Page 152 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Overall VPN Status Status of the overall VPN: Disabled—VPN Failover is disabled. (default) • Connecting—One of the VPNs is trying to connect to the responder. • Active—One VPN tunnel is currently in use. The backup VPN is available.
Page 153: Security Configuration
(LAN) and from computers or devices contacting it from a remote source (WAN). These features are set as rules. Tip: For additional security, Sierra Wireless recommends that you change the default password for ACEmanager. See Change Password on page 307.
Page 154 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 3. Click “Add More” to display a rule line. Figure 7-2: ACEmanager: Security > Port Forwarding (Single Port) 4. In the Public Start Port field, enter the desired public network port number.
Page 155 Security Configuration Figure 7-3: ACEmanager: Security > Extended Port Forwarding 11. Reboot. Range of ports To define a port forwarding rule for a range of ports: 1. In ACEmanager, go to Security > Port Forwarding. 2. In the Port Forwarding field, select Enable. Figure 7-4: ACEmanager: Security >...
Page 156 You do not need to reboot immediately, if you have additional changes to make, but port forwarding does not take effect until the device is rebooted. Note: Sierra Wireless recommends that the total number of port forwardings be fewer than 1000 ports, including single port forwarding and port forwarding within a range.
Page 157 Security Configuration Field Description Public End Port Ending port for a range of ports on the public network. For a single port forwarding, this field must be 0. • For a range of ports, this value must be greater than the •...
Page 158: Dmz
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series You do not need to reboot immediately, if you have additional changes to make, but port forwarding does not take effect until the device is rebooted. An unsolicited TCP and UDP data request coming in to the AirLink gateway on port 8080 is forwarded to the LAN connected device, 192.168.13.100, at port 80.
Page 159: Port Filtering-Inbound
Security Configuration Field Description DMZ Host IP This field only appears if Manual is selected for the DMZ Enabled field. It is the IP address of the private mode host that should be used as the DMZ. DMZ Host IP in use IP address of the host to which inbound unsolicited packets are sent When the device passes the Network IP to the configured public host, the DMZ IP in Use displays the public IP.
Page 160: Port Filtering - Outbound
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Inbound Port Filtering Options are: Mode Disable (default) • Blocked Ports—ports through which traffic is blocked (Shown in Filtered Ports list) • Allowed Ports—ports through which traffic is allowed (Shown in Filtered Ports list) •...
Page 161: Trusted Ips-Inbound (Friends)
Security Configuration Field Description Outbound Port Allowed and blocked ports through which traffic is either allowed or blocked (respectively) Filtering Mode are listed. Options are: Disable (default) • Blocked Ports—ports through which traffic is blocked (Shown in Filtered Port s list) •...
Page 162 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Inbound Trusted IP Disables or Enables port forwarding rules. Options are Disable (default) or Enable. (Friends List) Mode Inbound Trusted IP Enter a single trusted IP address for example 64.100.100.2. Click Add More to add List additional IP addresses to the list.
Page 163: Trusted Ips-Outbound
Security Configuration Trusted IPs—Outbound — Trusted IPs Outbound restricts LAN access to the external network (Internet). When enabled, only packets with the destination IP addresses matching those in the list of trusted hosts will be routed from the LAN to the external location. Note: Outbound restrictions do not apply to responses to inbound data requests.
Page 164 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 7-12: ACEmanager: Security > MAC Filtering Field Description MAC Filtering Enable or disable (default) MAC Filtering MAC Address allowed Allows devices with the MAC Addresses listed to connect to the host and transfer data. Add List MAC addresses by clicking on the Add More button.
Page 165: Services Configuration
8: Services Configuration The Services tab sections allow the configuration of external services that extend the functionality of the AirLink Device. ALMS (AirLink Management Service) Figure 8-1: ACEmanager: Services > ALMS Rev 1 Dec. 17 41111088...
Page 166 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description AirLink Management Service ALMS Protocol This field is used to select the underlying communication protocol used with ALMS. In most cases, it is best to leave the default settings, but if the gateway is unable to communicate with ALMS, you may need to change this setting.
Page 167 Services Configuration Field Description Status Displays the status of the ALMS connection For MSCI: Success— Device successfully contacted ALMS during its latest communication. • Disable— ALMS communications are disabled. (Appears when the AirLink • Management Service drop-down menu is set to Disable.) [ALEOS] Waiting for connectivity —This transitory status appears when the •...
Page 168 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Connect The Connect button enables you to manually connect an AirLink gateway to ALMS. This may be useful for troubleshooting the connection between the platform and the remote device and confirming that AAF scripts or jobs created are executing as expected on ALMS.
Page 169 Services Configuration Field Description HTTP Server Allows you to activate the: And ACEview MSCI server—enables you to configure the gateway remotely using MSCI over • Services HTTP ACEview service—enables the gateway to communicate with the ACEview • Windows utility Options are: Disable—Both services are disabled.
Page 170: Acemanager
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ACEmanager Figure 8-2: ACEmanager: Services > ACEmanager Field Description General Remote Access Configure ACEmanager remote access (over the WAN link) Options are: Disable (default) • HTTPS Only • Both HTTP and HTTPS •...
Page 171 There is no limit to the size of the private key, but the larger the key, the more • the performance is affected. Sierra Wireless recommends that the key does not exceed 2048 bits. Note: The gateway supports pre-defined cipher suites using 128-bit cipher algorithms.
Page 172: Power Management
Displays the name of the private key. Power Management The AirLink RV50 Series gateway gives you a number of options for managing power usage, depending on your application and hardware configuration. For example, you can use the Services > Power Management screen to configure the RV50 to automatically enter standby mode based on the state of the ignition switch, an I/O input, low voltage input to the gateway, or time of day.
Page 173 Services Configuration Figure 8-3: ACEmanager: Services > Power Management Field Description Ignition Shutdown Delay Shutdown Delay after Set the delay (in seconds) between the time the ignition input goes low and the gateway Ignition off (seconds) shuts down. Range: 1–43200 (12 hours) •...
Page 174 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Low Voltage Note: Changes to the low voltage settings take effect when you click Apply, but the new values are not permanently stored on the gateway it is rebooted. Also note that, after a change is made, the first reboot may take longer than usual.
Page 175 Services Configuration Field Description Standby Voltage (100 If the incoming voltage to the gateway is below the value set in this field for the period of milliVolts) time set in the Standby Qualification Period (seconds) field, the gateway goes into standby mode.
Page 176 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Timed Mode Select the Mode: Hourly—Wake Time (HH:MM offset from start of period) Return to Standby • (HH:MM offset from start of period) operate on an hourly basis Daily—Wake Time (HH:MM offset from start of period)
Page 177 Services Configuration Field Description Wake when I/O is Select the I/O state that causes the gateway to wake. Options are: High (default) • • Note: If the I /O line is already configured for another purpose, this I/O option is not available.
Page 178 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description I/O + Timed To configure the fields for I/O + Timed, see Timed on page 176 and on page 176. When both I/O and Timed are configured, the gateway is standby mode only when both I/O and Timed conditions for standby mode are met.
Page 179 Services Configuration Field Description Engine Hours — ALEOS can start and stop counting engine hours based on: Voltage on power connector Pin 1 (Power pin) from the vehicle battery (Engine Hours On Voltage Level) • State (High/Low) of power connector Pin 3 (Ignition Sense pin) (Engine Hours Ignition Enable) •...
Page 180: Additional Power Saving Strategies
Connecting: Flashing Green • No network available: Flashing Red • Note: For a complete description of LED behavior, refer to the AirLink RV50 Series Hardware User Guide. Processor Power Recommended for customers who require the lowest possible active/idle power Savings Mode consumption, for example, in battery or solar powered applications.
Page 181: Dynamic Dns
Dynamic DNS Dynamic DNS allows an AirLink gateway’s WAN IP address to be published either to a proprietary Sierra Wireless dynamic DNS service called IP Manager, or to a 3rd party DNS service. Whether you have one Sierra Wireless AirLink gateway or multiple devices, it can be difficult to keep track of the current IP addresses especially if the addresses are not static but change every time the devices connect to the mobile network.
Page 182 Sierra Wireless AirLink Solutions developed IP Manager. IP Manager works with a Dynamic DNS server to receive notification from Sierra Wireless AirLink gateways to translate the dynamic IP address to a fully qualified domain name. Thus, you can contact your AirLink gateway directly from the Internet using a domain name.
Page 183 Services Configuration Note: Using a Dynamic DNS service does not change the gateway’s Internet accessibility. If the gateway cannot be accessed remotely using the WAN IP address, it cannot be accessed using the associated FQDN. Figure 8-5: ACEmanager: Services > Dynamic DNS Third Party Services The third party service selected from the Service drop-down menu in this example is “dyndns.org.”...
Page 184 (hours) the selected third party service when Periodically Update is selected. IP Manager You can use the Sierra Wireless IP Manager Dynamic DNS service if: • The gateway has Internet access and uses the Sierra Wireless-hosted IP Manager server (eairlink.com domain) •...
Page 185 The domain name to be used by the device This is the domain name of the server configured for *IPMANAGER1. Note: As a service, Sierra Wireless maintains IP Manager servers that can be used with any AirLink gateway. To use one of the free IP Manager servers, enter eairlink.com in this field.
Page 186: Understanding Domain Names
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description IP Manager Server 2 Options are: Update Only on Change (default)—Sends an update whenever the IP • address changes Periodically Update (Not recommended)—Sends an update at • the interval set in IP Manager Server 2 Update (minutes).
Page 187: Dynamic Names
Services Configuration • mypage is the subdomain or server name associated with the device, computer, or device registered with mydomain.com mypage.mydomain.com This would be the same as above, but with the addition of the country code. In this example, the country code (.ca) is for Canada. Tip: A URL (Universal Resource Locator) is different from a domain name in that it also provides information on the protocol used by a web browser to contact that address such...
Page 188: Sending Sms Commands To An Airlink Gateway
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ACEmanager has four SMS modes. Table 8-2 summarizes the capabilities of each mode. Table 8-2: SMS Mode Capabilities Mode SMS Command SMS Gateway Command without password with password Password Only...
Page 189: Sms Modes
Services Configuration Table 8-3: SMS Command Formats Mode SMS Command Format Gateway Only PW [Password] [Prefix][Command] Note: Insert a space before and after [Password]; no space between [Prefix] and [Command]. Examples: [Prefix][Command] “&&&reset”, where: · &&& is the prefix If the ALEOS Command Prefix field in ACEmanager (Services > SMS) is blank, the prefix is not required.
Page 190: Password Only
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Password Only In Password Only mode, you can send SMS commands to a device, provided you use the password. Gateway SMS messaging is not supported in this mode. Note: In Password Only mode, the password is always required. The Trusted Phone Number List is not available.
Page 191: Control Only
Services Configuration Control Only In Control Only mode, you can send SMS commands to an AirLink gateway, but you cannot send non-command (gateway) SMS messages. You can send an SMS command without a password if: • Trusted Phone Number is disabled. •...
Page 192: Gateway Only
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 3. Enter the desired password in the ALEOS Command Password field or leave the field as is to use the default password. The password you enter can be any alphanumeric string between 1 and 255 characters long.
Page 193 Services Configuration Figure 8-9: ACEmanager: Services > SMS (Gateway Only) 2. In the SMS Mode field, select Gateway Only. 3. Enter the desired password in the ALEOS Command Password field or leave the field blank to use the default password. Rev 1 Dec.
Page 194 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series The password you configure can be any alphanumeric string between 1 and 255 characters long. For more information see SMS Password Security on page 203. 4. The SMS destination is the local interface where ALEOS forwards an SMS from the mobile network.
Page 195 Services Configuration For information on the message format for an SMS Command, see Sending SMS Commands to an AirLink Gateway on page 188. Sending a gateway message from a local IP device to a remote destination AirLink gateway Mobile Network unpacks UDP packet and sends SMS to Ethernet or...
Page 196 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 9. Finish with the end field. Example: You want to send the following message: “Test message” to phone number (510) 555-4200. To use this feature, convert the message to hex:54657374206d657373616765. Then format the message as follows: <<<15105554200,ASCII,12,54657374206d657373616765>>>...
Page 197 Services Configuration 3. The AirLink gateway converts the message into a UDP packet using the AirLink SMS Protocol and sends it to the configured Local Host IP at Local Host Port. The message as follows: <<<16045554200,ASCII,12,54657374206d657373616765>>> where: · “<<<” is the start delimiter ·...
Page 198: Control And Gateway
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Control and Gateway In Control and Gateway mode you can do both—send commands to the device and send gateway messages to the connected device. When the Trusted Phone Number List is enabled, all SMS messages from trusted devices that do not begin with the password indicator (PW) or the command prefix are sent to the connected device as a gateway message.
Page 199 Services Configuration Figure 8-10: ACEmanager: SMS (Control and Gateway) For more information, see Control Only on page 191 and Gateway Only page 192. Rev 1 Dec. 17 41111088...
Page 200: Sms Wakeup
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series SMS Wakeup This feature is supported on International AirLink gateways on the Vodafone network. When the AirLink gateway is in Connect on traffic mode (for details, see Always on connection on page 79), you can configure the AirLink gateway to also initiate a mobile network data connection on receipt of an SMS.
Page 201: Sms Security
Services Configuration 5. In the Connection timeout (minutes) field, enter the number of minutes the mobile network data connection remains active after SMS Wakeup Trigger is received. Accepted values for this field are 2–65535. The default value is 2. You can also set the Connection timeout using an AT command. For more information, see *SMSWUPTOUT on page 442.
Page 202: Trusted Phone Number
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 8-12: ACEmanager: Services > SMS > Security Field Description SMS Security - Inbound SMS Messages Trusted Phone Allows you to Enable or Disable a trusted phone number Number Last Incoming Phone The last inbound phone number is displayed here.
Page 203: Sms Password Security
Services Configuration Note: The Trusted Phone number can be up to 15 characters long and must be comprised of numbers only. Note: Phone Numbers (both trusted and not trusted) will be displayed in the Last Incoming Phone Number field. 4. Enter the Last Incoming Phone Number as the Trusted Phone Number. 5.
Page 204 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 8-13: ACEmanager: Services > SMS > Password 2. Enter the desired SMS password in the ALEOS Command Password field. The password can be any alphanumeric string with a length between 1 and 255 characters.
Page 205: Sms > Advanced
Services Configuration SMS > Advanced Figure 8-14: ACEmanager: Services > SMS > Advanced Field Description SMS Address Type For most networks, use the default setting (International). The address type of the phone number used to send outgoing messages and command responses. Options are: International (default) •...
Page 206: Smsm2M
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description AT+CGSMS Allows you to choose the technology used to send SMS messages. For most networks, use the default setting (Do nothing). Options are: Do nothing (default) • Set AT+CGSMS=0—GPRS •...
Page 207 Services Configuration Command Description *SMSM2M *SMSM2M is the command for ASCII text. *SMSM2M_8 *SMSM2M_8 is the command for 8-bit data. *SMSM2M_u *SMSM2M_u is the command for unicode. Format: *smsm2m=”[phone][ascii message]” *smsm2m_8=”[phone][hex message]” *smsm2m_u=”[phone][hex message]” The phone number can only consist of numbers (NO spaces or other •...
Page 208: Telnet/Ssh
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Telnet/SSH Use the Telnet or SSH protocol to connect to any AirLink gateway and send AT commands. A secure mechanism to connect remote clients is a requirement for many users.
Page 209: Email (Smtp)
Services Configuration Field Description Remote Login Server Sets or queries the port used for the AT Telnet/SSH server. Telnet/SSH Port Default: 2332 Tip: Many networks have the ports below 1024 blocked. We recommend that you use a higher numbered port. Telnet/SSH Access Restricts access to Telnet/SSH Policy...
Page 210 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 8-16: ACEmanager: Services > Email (SMTP) Field Description General SMTP Server Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. d.d.d.d = IP Address •...
Page 211 Click Upload File to Device. Note: Because the starting and expiration dates of the certificate are checked, the date used by the device must be correct. Sierra Wireless strongly recommends that you enable Network Time Protocol (NTP) on the Services > Time (SNTP) tab.
Page 212: Management (Snmp)
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Management (SNMP) The Simple Network Management Protocol (SNMP) is designed to allow for remote management and monitoring of a variety of devices from a central location. It is generally used to monitor conditions that may require attention.
Page 213 Services Configuration SNMPv2 Figure 8-17: ACEmanager: Services > Management (SNMP) (Version 2) Field Description SNMP Configuration Enable SNMP Allows you to enable/disable SNMP Default: Disable SNMP Version Allows you to select either SNMP protocol Version 2 (default) or Version 3 communications. SNMP Port Controls which port the SNMP Agent listens on: 1–65535...
Page 214 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Community Name The community name is a text string that acts as a password. It is used to authenticate messages that are sent between the management station and the device.
Page 215 Services Configuration SNMPv3 Figure 8-18: ACEmanager: Management (SNMP) (Version 3) Field Description SNMP Configuration Enable SNMP Allows you to enable/disable SNMP Default is Disable. SNMP Version Allows you to select either SNMP protocol Version 2 (default) or Version 3 communications. SNMP Port Controls which port the SNMP Agent listens on: 1–65535...
Page 216 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Read Only SNMP User Name Allows these SNMP users to view, but not change the network configuration Security Level Security types available: None, Authentication Only, and Authentication and Privacy.
Page 217: Time (Sntp)
Services Configuration Field Description Engine ID The Engine ID is a mandatory field that uniquely identifies the SNMPv3 agent in the device to the server. The Engine ID is 5–32 octets long (1 octet is 2 hex characters). That is: Minimum length: 10 hex characters •...
Page 218: Authentication
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Enable time update Enables daily SNTP update of the system time. Default: Disable SNTP Server Address SNTP Server IP address, or fully qualified domain name, to use if *SNTP=1. If blank, time.nist.gov is used.
Page 219 Services Configuration To configure LDAP: 1. Go to Services > Authentication. 2. In the LDAP Client field, select Enable. Figure 8-20: ACEmanager: Services > Authentication > LDAP 3. Enter: · The LDAP server IP address or resolvable domain name · The Port number (default is TCP port 389) 4.
Page 220: Radius Authentication
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 5. Configure the other fields as described in the following table. Field Description Timeout (seconds) The time limit for the server to respond 1–60 seconds • Default is 30 seconds.
Page 221: Tacacs+ Authentication
Services Configuration Figure 8-21: ACEmanager: Services > Authentication > RADIUS 3. Configure the other fields as described in the following table. Field Description RADIUS Server RADIUS server IP address or resolvable domain name Port By default, RADIUS uses UDP port 1812 Timeout (seconds) The time limit for the server to respond 1–60 seconds...
Page 222 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 8-22: ACEmanager: Services > Authentication > TACACS+ 3. Enter: · The TACACS+ server IP address or resolvable domain name · The Port number (default is TCP port 49) 4. Ensure that the TACACS+ server IP address/port is reachable not only from outside the company, but also from inside the mobile network your gateway is You can use a utility such as netcat to test this.
Page 223: Device Status Screen
Services Configuration 5. Configure the other fields as described in the following table. Field Description Timeout (seconds) The time limit for the server to respond 1–60 seconds • Default is 30 seconds. Note: If the server does not respond during the timeout (no route to host, server down, network too slow etc.), the authentication fails and the next enabled authentication mechanism checks the credentials.
Page 224 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Enable Device Status Enables device status parameters on the Login screen on Login Screen Options are: Disable or Enable (default) Status to display Select the location and network status parameters you to display on the Login screen Rev 1 Dec.
Page 225: Location
The AirLink gateway relays the information of its location as well as other data for use with tracking applications. Note: Location is disabled by default in the AirLink RV50 Series. To enable it, see Enable Location Service on page 226.
Page 226: Before Configuring Location
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Before Configuring Location To decide what configuration you need for your AirLink gateway, there are some fundamental considerations you should determine: • Protocol—What is the location protocol used by your tracking application...
Page 227: Global Settings
Figure 9-3: ACEmanager: Location > Global Settings Table 9-1: Location: Global Settings Field Description Location Settings Location Service Sierra Wireless recommends that you disable Location if you are not using location reporting. Options are: Enable (default) • Disable • The change takes effect after you reboot the gateway.
Page 228 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-1: Location: Global Settings Field Description General — These fields only appear if Location Service is enabled. Odometer Value The odometer value increments based on the location distance traveled. You can include (meters) this value in RAP location reports.
Page 229: Servers 1 To 4
Location Table 9-1: Location: Global Settings Field Description Advanced — These fields only appear is Location Service is enabled. TCP Location Port You can obtain a single location snapshot from the device via a TCP session using the AirLink gateway’s IP address and the device port configured in this field. 1–65535 (default 9494) •...
Page 230 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series The configuration fields are the same for each of the four servers, except that Server 1 has the option to configure one or two redundant servers. Note: These side tabs only appear if Location Service (on the Global Settings side tab) is Enabled.
Page 231 Location Table 9-2: Location: Servers 1 – 4 Field Description Events — Configure when the location reports are sent Report Interval Time Location Report Time Interval (seconds) The amount of time between location reports (in seconds) Options are: 1– 65535 •...
Page 232 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-2: Location: Servers 1 – 4 Field Description Stationary Vehicle You can use this field if you want to receive less frequent reports when the vehicle is Timer (minutes) stationary.
Page 233 Location Table 9-2: Location: Servers 1 – 4 Field Description Enable Digital Input A location report is sent if the configured digital input changes. For example, this could be Event used to trigger a report being sent when an emergency light or siren is turned on or off, or when a door is opened or closed.
Page 234 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-2: Location: Servers 1 – 4 Field Description Location Report Type If the Location Report Format is Predefined, sets the type of location report. Options are: Location Data—RAP location report that contains only location data •...
Page 235 Location Table 9-2: Location: Servers 1 – 4 Field Description Servers —Configure where the reports are sent Report Server IP IP address or FQDN (fully qualified domain name) of the server where location reports are Address sent Example: 192.100.100.100 The IP address can be for a local host or a remote server that is accessed over-the-air or via a VPN tunnel.
Page 236 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-2: Location: Servers 1 – 4 Field Description Report Server Port Destination port on the server where location reports are sent Number The destination port can be the same for all servers or you can configure a different destination port for each server.
Page 237 Location Table 9-2: Location: Servers 1 – 4 Field Description Redundant Servers — Only available for Server 1 If the redundant server is configured, whenever a report is sent to server 1, an identical report is sent to any configured redundant server(s).
Page 238 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-2: Location: Servers 1 – 4 Field Description SNF Reliable Mode Store and Forward Reliability: location reports are retransmitted if not acknowledged by the server. Options are: OFF (Unreliable Mode) (default)—If this field is Off, the device does not expect •...
Page 239 Location Table 9-2: Location: Servers 1 – 4 Field Description Additional Data When configured, these options add additional data to RAP reports (see Location Report Type page 234) sent in response to any trigger. Report Odometer Enables odometer reporting. Options are: Disable (default) •...
Page 240 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 9-5: ACEmanager: Location > Server 1—Example The following table provides a sample scenario for this ALEOS configuration. Event / Action Location RAP report sent to the server The AirLink gateway in the police car is A 0x10 (power up) report is sent.
Page 241: Local/Streaming
Location Event / Action Location RAP report sent to the server The police car stops in front of the police Six seconds after the car stops, a 0x2c (stationary vehicle event) report station. is sent. The officer disconnects the laptop from the Digital input 3 connected to the docking station is triggered.
Page 242 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-3: Location: Local/Streaming Field Description Serial Location Reports port The serial port or USB serial link that reports are sent to. Options are: NONE (default) • DB9 Serial •...
Page 243: Local/Streaming-Local Ip Report
Location Table 9-3: Location: Local/Streaming Field Description Location Coverage This field refers to the mobile network coverage. Options are: ALWAYS (default)—Location reports are always streamed to the serial link. • Out of Coverage—Location reports are only streamed to the serial link when the •...
Page 244 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 9-7: ACEmanager: Location > Local/Streaming > Local IP Report Table 9-4: Location: Local/Streaming — Local IP Report Field Description Local Reporting Time The frequency (in seconds) of the reports...
Page 245 Location Table 9-4: Location: Local/Streaming — Local IP Report Field Description Local Report Type If the Location Reports Format is Predefined, sets one of the following Local Report types: Location Data—RAP location report that contains only location data • Location+Date—RAP location report that contains location data with the UTC time •...
Page 246 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 9-4: Location: Local/Streaming — Local IP Report Field Description Device ID in Local Allows use of the IMEI/ESN or phone number in local IP RAP reports to identify a device/ Reports vehicle.
Page 247: Events Reporting Configuration
10: Events Reporting Configuration Introduction You can configure the AirLink gateway to generate reports or initiate actions based on specified events. Events can either be generated internally, such as a change in location fix status or a signal quality indicator crossing a specified threshold, or by external devices attached to the analog or digital inputs.
Page 248: Configuring Events Reporting
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series A single Action may be activated by one or more Events. For example, if either the network state changes to Network Ready or the RSSI crosses a configured threshold, the same Action is performed.
Page 249: Email
Events Reporting Configuration · NMEA GGA+VTG · NMEA GGA+VTG+RMC · NMEA GGA+VTG+RMC+GSA+GSV · TAIP data · Compact TAIP data · TAIP LN report · TAIP TM report · XORA report • Events Protocol Reports · Type, Length, Value · Binary ·...
Page 250 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 10-2: ACEmanager: Events Reporting > Actions > Action Type > Email (RV50) 5. Complete the Email Information section with the recipient’s email address, the subject line, and the desired message.
Page 251: Sms
Events Reporting Configuration 10. Click Events on the menu on the left and follow the instructions on Event Types on page 260 to configure the Event you want associated with this Action and to link the Action to the Event. Note: You can only send SMS from your AirLink gateway if your cellular account allows SMS.
Page 252: Relay Link
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 4. Complete the SMS Information section with the recipient’s phone number and the desired message to be included with the information from the Data Groups. The combined message and Data Group information cannot exceed 140 characters.
Page 253: Snmp Trap
Events Reporting Configuration Figure 10-4: ACEmanager: Events Reporting > Actions > Action Type > Relay Link 4. In the Relay Type drop-down menu, select the desired Action: · Relay 1—Open · Relay 1, Inverted—Close 5. Click Apply. The name you assigned to the Action appears under Actions. You can click on this anytime to modify the settings.
Page 254: Location Reports
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 6. Click Events on the menu on the left and follow the instructions on Event Types on page 260 to configure the Event you want associated with this Action and to link the Action to the Event.
Page 255: Events Protocol Reports
260 to configure the Event you want associated with this Action and to link the Action to the Event. Events Protocol Reports Sierra Wireless’ Events Reporting protocol allows for messages to be sent to the report server in four formats: •...
Page 256 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 10-7: ACEmanager: Events Reporting > Actions > Action Type > Type, Length, Value 4. Enter the server information and if desired, the store and forward parameters. 5. In the Data Group section, select any data you would like to be included in the report (CDMA-related options are only available on the RV50).
Page 257: Turn Off Services
Events Reporting Configuration Turn Off Services This setting limits services and is primarily used in conjunction with monitoring data usage. For example, you could set the AirLink gateway to limit network service when data usage exceeds a configured threshold. For more information, Data Usage on page 287.
Page 258 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 10-10: ACEmanager: RV50X Events Reporting > Actions > Data Group The reports attributes are: • Digital and Analog I/O Options are to include: · Digital Input 1—The status of the digital input ·...
Page 259 Events Reporting Configuration · Phone Number—The phone number of the AirLink gateway · Device Name—The name of the AirLink gateway · MAC Address—The MAC Address of the Ethernet port of the AirLink gateway · SIM ID—The SIM ID of the AirLink gateway ·...
Page 260: Event Types
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series · IP Packets Received—The number of IP packets received from the mobile network since last reset · Host IP Packets Sent—The number of IP packets sent from the network between the AirLink gateway and the connected device(s) since last reset ·...
Page 261 Event Name Event Type Event Operator Options Values to Compare Digital Inputs Digital Input State Change Disable • The AirLink RV50 Series When Switch Closed • gateway has 1 digital When Switch Opened • input. On any change • Pulse Accumulator...
Page 262 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 10-1: Event Types Transformed Threshold Crossing Disable Value To Compare • Analog When Above Threshold (Units configured on the I/O • screen) See Transformed When Below Threshold • Analog on page 304.
Page 263 Monthly Data Usage reaches a certain percentage, only the last threshold configured is used. ALEOS Data Usage is approximate and should not be compared with data usage recorded by the Mobile Network Operator. SIERRA WIRELESS IS NOT RESPONSIBLE FOR DATA OVERAGES. Rev 1 Dec. 17...
Page 264: Serial Configuration
11: Serial Configuration Use the serial port to connect devices or computers using a DB9-RS232 connection. Note: These commands are specific to the RS232 port and generally do not apply to USB/ serial. Port Configuration Serial Port Configuration consists of five categories of configurable parameters: •...
Page 265 Serial Configuration Table 11-1: Serial Port Configuration > Port Configuration Field Description Port Configuration Serial Port This field allows you to disable the serial port. Default is Enable. Startup Mode Default Default power-up mode for the serial port. When the AirLink gateway is power-cycled, the serial port enters the communication mode specified.
Page 266 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-1: Serial Port Configuration > Port Configuration Field Description DB9 Serial Echo AT command echo mode Enable—Text is visible as you type (default) • Disable—Text you type is not visible •...
Page 267: Reverse Telnet/Ssh
Serial Configuration Table 11-1: Serial Port Configuration > Port Configuration Field Description PPP User ID Sets the User ID for authentication PPP Password Sets the User Password for authentication Reverse Telnet/SSH The Reverse Telnet/SSH feature allows you to connect to and configure a router or other device that has a serial connection to your AirLink gateway.
Page 268 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 4. Optional—If you are planning to use telnet (rather than SSH), you can be automatically logged in when you telnet to the AirLink gateway without having to enter a user name and password. Log in is not supported with SSH.
Page 269 Serial Configuration 7. Click Apply. 8. Reboot the AirLink gateway. 9. Use a Telnet or SSH terminal client such as Putty or Teraterm to connect to the appropriate port: · If you are using login, Telnet to the port specified in the Device Port field (default is 12345).
Page 270: Udp Multiple Unicast
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ALEOS redirects you to the router or other device connected to the AirLink gateway serial port. You can use this connection to configure connected device. Note: You may be required to enter a user name and password to access the router or other device.
Page 271: Advanced
Serial Configuration Advanced Figure 11-2: ACEmanager: Serial > Port Configuration > Advanced Table 11-2: Serial Port Configuration > Advanced Field Description Advanced Assert DSR Assert DSR always when the device is in a data mode (UDP, TCP, etc.), or when the device is in network coverage.
Page 272 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-2: Serial Port Configuration > Advanced Field Description Quiet Mode Disable or enable display of device responses. Options are: Disable (default) • Enable • You can also use an AT command to configure this field. See on page 461.
Page 273: Tcp
Serial Configuration Figure 11-3: ACEmanager: Serial > Port Configuration > TCP Table 11-3: Serial Port Configuration > TCP Field Description TCP Auto Answer This determines how the AirLink gateway responds to an incoming TCP connection request. The AirLink gateway remains in AT Command mode until a connection request is received.
Page 274 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-3: Serial Port Configuration > TCP Field Description TCP Idle Timeout Unit Units used for the TCP Idle Timeout Interval. Options are: Minutes (default) • Seconds • You can also use an AT command to configure this field. See TCPS on page 457.
Page 275: Udp
Serial Configuration Figure 11-4: ACEmanager: Serial > Port Configuration > UDP Table 11-4: Serial Port Configuration > UDP Field Description UDP Auto Answer Whether the AirLink gateway answers and incoming UDP connection request Options are: Disable (default) • Enable • You can also use an AT command to configure this field.
Page 276 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-4: Serial Port Configuration > UDP Field Description UDP Connect Last Allows you to choose to use the last accepted IP address and port number as the default settings, instead of using S53 (destination address)
Page 277: Dun
Serial Configuration Table 11-4: Serial Port Configuration > UDP Field Description UDP Keepalive Use this field to configure the time interval (in seconds) for sending UDP keepalive packets. (seconds) Options are: 1–65535—ALEOS sends a UDP packet, containing the AirLink gateway’s IMEI (in •...
Page 278: Ppp/Slip
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-5: Serial Port Configuration > DUN Field Description Host Authentication Select the host authentication mode. Options are: Mode NONE (default) • PAP and CHAP • CHAP • Note: If DUN or PPPoE are configured with authentication, Internet access is disabled on the USB or Ethernet interfaces.
Page 279 Serial Configuration Figure 11-7: ACEmanager: Serial > Port Configuration > SLIP Figure 11-8: ACEmanager: Serial > Port Configuration > PPP Rev 1 Dec. 17 41111088...
Page 280 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 11-9: ACEmanager: Serial > Port Configuration > SLIP Table 11-6: Serial Port Configuration > PPP / SLIP Field Description PPP / SLIP This section is only visible when PPP or SLIP is selected in the Startup Mode Default field.
Page 281: Modbus Address List
Serial Configuration Modbus Address List To add a Modbus Address: 1. Log in to ACEmanager as “user” and go to Serial > MODBUS Address List. 2. Click Add More. 3. Enter the Index number, an equal sign, and the IP address. For example: 10=123.123.123.123 (decimal) 0xA=123.123.123.123 (hex) Prefix 0x to hex numbers.
Page 282 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series • Both receive and send TCP/IP or UDP/IP packets (that is, both of the above functionalities) Internet Serial AirLink gateway Connected device Receive packets; send payload TCP /IP packet data out over serial...
Page 283 Serial Configuration Required fields for receiving data payloads over serial, creating IP packets to send Required fields for receiving IP packets and sending out data payloads over serial Required fields both receiving data payloads over serial, creating IP packets to send and receiving data payloads over serial, creating IP packets to send Figure 11-12: ACEmanager: Serial >...
Page 284 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 11-7: Quick Guide to Configuring IP to Serial with Answer and Serial to IP Field To receive packets and To receive data Both (to receive packets - send send data payload out...
Page 285 Serial Configuration For Receiving TCP/IP Packets: a. Expand the +TCP section of the screen. Figure 11-13: ACEmanager: Serial > Port Configuration > TCP b. Set the TCP Answer field to Enable. For Receiving UDP/IP Packets: a. Expand the +UDP section of the screen. Figure 11-14: ACEmanager: Serial >...
Page 286: Led Indicator
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series LED Indicator You can configure the Activity LED on the AirLink gateway to flash red when traffic is being transmitter or received over the serial port. Figure 11-15: ACEmanager: Serial > LED Indicator Table 11-8: Serial >...
Page 287: Applications Configuration
Note: ALEOS Data Usage is approximate and should not be compared with data usage recorded by the Mobile Network Operator. Sierra Wireless is NOT responsible for data overages. Step 1—Configure Data Usage 1. In ACEmanager, go to Applications > Data Usage.
Page 288 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 5. Click Apply. Figure 12-1: ACEmanager: Applications > Data Usage Slot 1 Field Description General Usage Monitoring Use this field to enable or disable data usage monitoring. Options are: Disable (default) •...
Page 289 Applications Configuration Field Description Daily Limit Daily Limit This is the user-specified daily (24 hour) data usage limit (in MB or KB, depending on the value in the Plan Units field). You can specify data usage limits on a daily basis. A limit is essentially a threshold that can trigger the software to take a user-specified action if the usage goes above the threshold.
Page 290 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Monthly Limit Monthly Limit This is the user-specified monthly data usage limit (in MB or KB, depending on the option selected in the Plan Units field). Data usage accumulates on a monthly basis and on the date you specified (the “rolling month”).
Page 291 Applications Configuration Figure 12-2: ACEmanager: Events Reporting > Actions 2. Select the desired Action to be performed when the Event is triggered, such as SNMP Trap or Email, and enter the appropriate information in the related fields. For detailed instructions, see Configuring Events Reporting on page 248.
Page 292 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series The threshold is specified as a percentage of the monthly or daily limit. For example, if you have a monthly limit of 5 GB, and the threshold is set at 80%, then threshold is reached at 4 GB of data.
Page 293 Applications Configuration Figure 12-4: ACEmanager: Events Reporting 4. Click Apply. 5. Select Events on the left menu. 6. Enter the desired Event Name. 7. In the Event Type field, select either Daily Data Usage or Monthly Data Usage. 8. In the Event Operator field, select When Above Threshold. 9.
Page 294: Garmin
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Garmin Garmin provides navigation devices for versatile fleet monitoring solutions. AirLink gateways provide Internet access to Garmin devices and a mechanism to enable via cellular. ALEOS also monitors links to the Garmin device and communication between the Garmin device and the server.
Page 295 Applications Configuration Figure 12-7: ACEmanager: Serial > Port Configuration 4. Check the Garmin’s communications status under the Status > Applications tab. Garmin data service states are: · Not Enabled—Not acknowledged by the AVL server · Enabled—Acknowledged by the AVL server. Rev 1 Dec.
Page 296: Aleos Application Framework
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure 12-8: ACEmanager: Status > Applications > Garmin Status 5. Reboot the AirLink gateway to apply the changes. The “Garmin Status” now appears: · Enabled—Acknowledged by the AVL server. Note: The Garmin Status field appears only if the Garmin application is Connected.
Page 297 Applications Configuration Figure 12-9: ACEmanager: Applications >ALEOS Application Framework (no applications installed) Figure 12-10: ACEmanager: Applications > ALEOS Application Framework (applications installed) Field Description General Available RAM (KB) Available RAM in kilobytes (1000 bytes), updated every 30 seconds Available Flash (KB) Available Flash on the user partition in kilobytes (1024 bytes), updated every 30 seconds Rev 1 Dec.
Page 298 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description CPU Load CPU load, averaged over the last 15 minutes and updated every 30 (Last 15 minutes) seconds The CPU load relates to how many applications are attempting to execute in parallel over the 15-minute period.
Page 299: I/O Configuration
13: I/O Configuration The I/O tab in ACEmanager applies to all Sierra Wireless AirLink gateways that feature I/O ports. You can use the input/outputs on AirLink gateways to generate reports based on a threshold being crossed, a switch being opened or closed, or the number of times a switch has changed state.
Page 300: Relay Outputs
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series You can use Events Reporting to generate reports and actions based on the digital input values. Volts Interpreted as 1.0 Digital 0  2.7 Digital 1 For more information on setting up reports, see Events Reporting Configuration on page 247.
Page 301 I/O Configuration Table 13-1: I/O: Current State Command Description Digital Input Number Displays the number of digital inputs. The corresponding hardware pins are: Digital Input Corresponding hardware pin Pin 4 on Power connector Value Displays the current value for the digital input: 0 —Low •...
Page 302: Pulse Count
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table 13-1: I/O: Current State Command Description Relay Output Controls the internal current sink that you can use to drive a relay or for other use purposes where a switchable low side current sink is required. For more details refer to the hardware user guide.
Page 303 I/O Configuration Figure 13-2: ACEmanager: I/O > Configuration Field Description Pull-up for I/O Number Displays the number of pull-ups. The corresponding hardware pins are: Pull-up Corresponding hardware pin Pin 4 on Power connector Value Controls the internal pull-up resistor on the I/O line. Options are: Disable—The pull-up is disabled.
Page 304: Transformed Analog
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Analog Number Displays the number of analog inputs. The corresponding hardware pins are: Analog Input Corresponding hardware pin Pin 4 on Power connector Coefficient This value may be found in the user guide for the equipment you want to monitor, or you can calculate it from information in the user guide.
Page 305 I/O Configuration Step 1—Coefficient and Offset Before you configure ACEmanager, you need to locate or calculate the coefficient and the offset values. Consult the user documentation for the equipment you want to monitor. It should provide you with the coefficient to convert volts to the appropriate unit of measurement and the offset value (the difference between the equivalent value for 0 volts and 0), or provide information on equivalent values for voltage readings from which you can calculate the coefficient and offset.
Page 306 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Note: A reboot is required after configuring the transformed analog values. Rev 1 Dec. 17 41111088...
Page 307: Admin
14: Admin Change Password For system security reasons, changing the default password of the AirLink gateway is highly recommended. Figure 14-1: ACEmanager: Admin > Change Password To change the default password: 1. Select the User Name associated with the password you want to change: user or sconsole.
Page 308: Aaf User Password
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series AAF User Password An AAF user password is required if you want to use ALEOS Application Framework (AAF) to develop your own applications to run inside an AirLink gateway. This password is used when installing an AAF application from DevStudio onto the gateway.
Page 309: Advanced
Admin Advanced The Advanced screen presents features that should be rarely changed and will affect the operation of the device. Figure 14-3: ACEmanager: Admin > Advanced Rev 1 Dec. 17 41111088...
Page 310 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Date and Time Queries the internal clock. The date and time are always specified in 24-hour notation (UTC). mm/dd/yyyy=date in month/day/year notation • hh:mm:ss=time in 24-hour notation •...
Page 311 Click the Download Core Dumps button. The following window appears. If you are instructed to do so by Sierra Wireless Tech Support, select the check box beside “Keep core dump package on device after download”. Otherwise, leave the check box unselected.
Page 312 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description ToD Reboot: Hour of The local hour of the day when the reboot occurs day when Reboot Possible values are 0–23 occurs Example: 4 is 4:00 am NAT Helper Disable The NAT helper functions are used to parse traffic on well-known protocols/port combinations.
Page 313 Sierra Wireless engineers. Before using IP Logging, contact your authorized AirLink reseller or Sierra Wireless representative to discuss the issue you are observing and obtain a .cmd file to capture the appropriate related IP traffic. When you receive the file, save it to your computer’s hard drive.
Page 314 When the logging is complete, the log shows the number of packets captured, received, and dropped. Note: If the log shows only “Got 0”, no logs were captured. Contact Sierra Wireless. Rev 1 Dec. 17 41111088...
Page 315 Admin Field Description IP Logging (continued) Once the logging is compete, click the Download IP Logging File button at the bottom of the screen, save the tarred gzip file (file extension .tgz) to your computer, and email it to your support contact. Rev 1 Dec.
Page 316 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Extended Archiver Extended Archiver is a troubleshooting tool that enables you to collect logs covering an extended period of time. Before using it, contact your authorized AirLink reseller or Sierra Wireless representative to discuss the problem.
Page 317 Admin Field Description Radio Module Debug For radio module debug information: Information Click the Radio Module Debug Information button.The following screen appears: Click Refresh Now. Rev 1 Dec. 17 41111088...
Page 318 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Field Description Radio Module Actions This feature only applies to radio modules running on the Sprint Network. Use this button only if advised to do so by Sprint representative. Click the Radio Module Actions button.
Page 319 Admin Field Description Reset Mode Before resetting the AirLink gateway to the factory default settings, you can choose to preserve the configured network connection settings. Options are: Reset All—All settings including network settings are returned to the factory default • values on Reset to Factory Default.
Page 320: Radio Passthru
• (continued) Diagnostic shell When enabled, this field allows Sierra Wireless TechSupport personnel to locally access access the diagnostic shell on your gateway. It should be left at the default setting unless Sierra Wireless TechSupport asks you to change it.
Page 321: Configure Logs
Admin Configure Logs To configure what you want to include in the logs: 1. In ACEmanager, go to Admin > Log. Figure 14-5: Figure 14-6: ACEmanager: Admin > Log > Configure Logging 2. For each subsystem listed: a. Select whether or not to display it in the log. Separate filters, based on subsystem and severity, are applied when the mes- sages are generated and when the messages are displayed.
Page 322: Trace Level Logging
Reboot the AirLink gateway. b. Log into ACEmanager, go to Admin > Log. Trace Level Logging Use this option only if you are specifically asked to do so by Sierra Wireless or an authorized distributor. To enable trace level logging: 1.
Page 323 Admin Figure 14-7: ACEmanager: Admin > Remote Logging (enabled) 3. In the Syslog Format field, select either: · IETF (default) · BSD 4. In the Transfer Protocol field, select either: · UDP (default) · TCP If you select TCP, you’ll be given encryption options. 5.
Page 324: View Logs
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series · Load a Client Private Key. · Load a Client Certificate. · Load a server Trusted CA Certificate. Once it is uploaded the file name appears on the screen. Note: When enabled, this functionality persists over a reboot/power cycle.
Page 325 Admin Actions on the View Log screen include: • Auto Refresh — The drop-down menu allows you to set up an automatic log page refresh, and the interval between refreshes: 30 secs, 1 minute, or 2 minutes. • Refresh button — Clears the screen, reloads the log file, and display the point in the log file you were viewing immediately prior to clicking Refresh.
Page 326: Radio Module Firmware
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Radio Module Firmware Figure 14-9: ACEmanager: Admin > Radio Module Firmware AirLink gateways come preloaded with multiple versions of radio module firmware (For details, see Table 14-2). When the gateway is powered on, the gateway checks the stored radio module firmware versions and automatically loads the appropriate version for the installed primary SIM card onto the radio module.
Page 327 Admin Table 14-2: AirLink RV50X Pre-installed Radio Module Firmware based on SKU Verizon AT&T Sprint Generic Telstra Wireless North America and Europe     APAC   If the appropriate firmware is not stored on the gateway, you can download it from source.sierrawireless.com and install it on the gateway.
Page 328 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 2. Use the information in the following table to install, update, or remove radio module firmware. Field Description Current Information Type Shows the gateway’s radio module Network Operator Shows the network operator associated with the radio module firmware...
Page 329 Admin Manually Selecting the Radio Module Firmware To manually select the radio module firmware to use: 1. In ACEmanager, go to Admin > Radio Module Firmware. Figure 14-11: ACEmanager: Admin > Radio Module Firmware 2. In the Network Operator Switching field (under Options), select Disable. 3.
Page 330: Windows Dial-Up Networking (Dun)
A: Windows Dial-up Networking (DUN) Dial-up Networking (DUN) enables you to use Point-to-Point Protocol (PPP) to establish a connection between a host PC serial port and the AirLink gateway. Internet WAN connection PPP connection Serial cable AirLink gateway Host PC Figure A-1: PPP connection Caution: To install any driver on your computer, you may need to be logged in as Adminis-...
Page 331: Install The Driver
Windows Dial-up Networking (DUN) Install the driver 1. Select Start > Control Panel > Phone and Modem Options. Figure A-2: Phone and Modem Options 2. Select the Modems tab. Figure A-3: Phone and Modem Options: devices Rev 1 Dec. 17 41111088...
Page 332 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 3. Click Add. Figure A-4: Add Hardware Wizard 4. Select Don’t detect my modem; I will select it from a list. 5. Click Next. Rev 1 Dec. 17 41111088...
Page 333 Windows Dial-up Networking (DUN) Figure A-5: Add Hardware Wizard: Install New Modem 6. Under Manufacturer, select (Standard Modem Types). 7. Under Models, select Standard 33600 bps Modem. Tip: If you have the speed for your device configured as something other than the default, use the Standard device that matches the speed you configured.
Page 334 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-6: Add Hardware Wizard: Select Ports 9. Select Selected Ports. 10. Select the COM port the device is connected to (commonly COM1). 11. Click Next. Rev 1 Dec. 17...
Page 335 Windows Dial-up Networking (DUN) Figure A-7: Add Hardware Wizard: Finish 12. Once the device driver is installed, click Finish. When you return to the Phone and Modem Options page, you should see the newly installed device “attached to” the correct COM port. Figure A-8: Phone and Modem Options >...
Page 336 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 13. Highlight the modem, and click Properties. The following window appears: Figure A-9: Modem Properties 14. Select the Modem tab. Figure A-10: Modem Properties > Modem Rev 1 Dec. 17...
Page 337 Windows Dial-up Networking (DUN) 15. Confirm that the Maximum Port Speed is set to 115200 (default). 16. Click OK to exit. 17. Click OK again to exit out of the Phone and Modem Options. 18. Go to Start > Control Panel > Device Manager. Figure A-11: Device Manager 19.
Page 338 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-12: Update Driver Software—Browse 20. Select Browse my computer for driver software. Figure A-13: Update Driver Software—Let me pick... Rev 1 Dec. 17 41111088...
Page 339 Windows Dial-up Networking (DUN) 21. Select Let me pick from a list of device drivers on my computer. Figure A-14: Update Driver Software—Select Standard Modem 22. Deselect Show compatible hardware. 23. Under Manufacturer, select (Standard Modem Types). 24. Under Models, select Standard Modem. 25.
Page 340: Creating A Dial-Up Networking (Ppp) Connection
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-16: Update Driver Software—Success 26. Click Close. Creating a Dial-Up Networking (PPP) Connection Once you have the driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN).
Page 341 Windows Dial-up Networking (DUN) If you are using a DUN connection with any other network connection (such as Ethernet), you may need to use the route command in Windows to set up a static route through the device to access the location remotely over the PPP link and the mobile network.
Page 342 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-18: Set up a Connection or Network 3. Select Set up a dial-up connection. 4. Click Next. If you are asked which modem you want to use, select Standard Modem.
Page 343 Windows Dial-up Networking (DUN) 5. In the Dial-up phone number field, type “#777”. 6. Ignore the User name and Password fields. 7. In the Connection name field, type “ALEOS Dial-up Connection” or other desired name. 8. Click Connect. Alternatively, to connect to the ALEOS Dial-up network: a.
Page 344 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-21: DUN Properties 4. Confirm that the check box beside Use dialing rules is not selected. 5. Click Configure... (below the Connect using box). Figure A-22: Modem Configuration 6. Confirm that the Maximum speed (bps) is set to 115200.
Page 345 Windows Dial-up Networking (DUN) 9. In the main properties window, select the Options tab. Figure A-23: Networking 10. Click PPP Settings. Figure A-24: PPP Settings 11. Clear the check boxes beside all three PPP settings. 12. Click OK. 13. Select the Networking tab. Rev 1 Dec.
Page 346 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure A-25: DUN Connection > Networking tab 14. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. Tip: For most configurations, getting the IP address and the DNS server address are automatic.
Page 347 Windows Dial-up Networking (DUN) Figure A-26: TCP/IP Properties 15. Click Advanced. Figure A-27: Advanced TCP/IP Rev 1 Dec. 17 41111088...
Page 348: Connection Settings
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series 16. Select Use default gateway on remote network. 17. Click OK. Tip: You may want to check the Options tab and change the settings for applications you use. The default options are generally applicable for most uses.
Page 349: Modbus/Bsap Configuration
B: Modbus/BSAP Configuration The AirLink gateway supports Modbus ASCII, Modbus RTU, and BSAP, and can also emulate other protocols (like DF1) using the Modbus Variable feature. Modbus Overview The Modbus Protocol provides for client-server (i.e., master-slave) communications between intelligent devices. As a de facto standard, it is the most widely used network protocol in the industrial manufacturing environment to transfer discrete/analog I/O and register data between control devices.
Page 350 Ethernet equipment. Modbus on UDP When Sierra Wireless AirLink gateways are used in place of radios, a AirLink gateway is connected to the central station (host) and an AirLink gateway is connected to each remote unit. When the AirLink gateway is configured for Modbus with UDP, the AirLink gateway connected to the host can store a list of IP addresses or names with matching IDs.
Page 351: Configuring Airlink Gateways At The Polling Host For Modbus On Udp
Modbus/BSAP Configuration Configuring AirLink gateways at the Polling Host for Modbus on UDP This section covers a Polling Host with standard Modbus, variations may need additional AT commands. 1. Configure the ports. The destination port for the device at the host needs to match the device port (*DPORT) in use on all the modems at the remote sites.
Page 352: Configuring Remote Airlink Gateways For Modbus With Udp
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Configuring Remote AirLink gateways for Modbus with UDP This section covers standard Modbus settings for the AirLink gateway at the remote unit; variations may need additional commands. 1. Configure the ports In ACEmanager, select Port Configuration in the side menu.
Page 353 Modbus/BSAP Configuration When you configure Dynamic DNS for the host device, note your device name and domain setting in ACEmanager in the menu selection Dynamic IP to be used with the remote devices. When you use names instead of IP addresses, to ensure your devices are updated quickly with the correct IP addresses for the names, set the DNS settings as well.
Page 354: Snmp: Simple Network Management Protocol
Sierra Wireless MIB This section shows the contents of the Sierra Wireless MIB file. When this file is loaded onto a remote SNMP client, you can query the Sierra Wireless specific objects listed in this file.
Page 355 SNMP: Simple Network Management Protocol TEXTUAL-CONVENTION, DisplayString, TruthValue FROM SNMPv2-TC; sierrawireless MODULE-IDENTITY LAST-UPDATED "201202290000Z" ORGANIZATION "Sierra Wireless Inc" CONTACT-INFO "Sierra Wirelss Inc " DESCRIPTION "" REVISION "201202290000Z" DESCRIPTION "This file defines the private Sierra MIB extensions." ::= { enterprises 20542 }...
Page 356 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series eventsreportingtab OBJECT IDENTIFIER ::= { mibversion1 serialtab OBJECT IDENTIFIER ::= { mibversion1 iotab OBJECT IDENTIFIER ::= { mibversion1 admintab OBJECT IDENTIFIER ::= { mibversion1 snmpconfig OBJECT IDENTIFIER ::= { mibversion1...
Page 357 SNMP: Simple Network Management Protocol STATUS current DESCRIPTION "" ::= { home 301 } networkState OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 259 } rssi OBJECT-TYPE SYNTAX INTEGER(-125..-50) MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 261 } gprsnetworkOperator OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
Page 358 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series STATUS current DESCRIPTION "" ::= { home 772 } cdmaECIO OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 643 } powerIn OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 359 SNMP: Simple Network Management Protocol STATUS current DESCRIPTION "" ::= { home 4 } netChannel OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 260 } cellularBytesSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { home 283 } cellularBytesRecvd OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only...
Page 360 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series wanIP OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 301 } electronicID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 10 }...
Page 361 SNMP: Simple Network Management Protocol imsi OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 785 } keepAliveIpAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 1105 } keepAlivePingTime OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 362 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series cellBand OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 2056 } apn OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 2151 }...
Page 363 SNMP: Simple Network Management Protocol bytesSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 283 } bytesRecvd OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 284 } packetsSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 364 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series prlUpdateStatus OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 646 } sid OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 648 }...
Page 365 SNMP: Simple Network Management Protocol rsrq OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 10209 } rsrp OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { cellular 10210 } sinr OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 366 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series DESCRIPTION "" ::= { lan 9001 } lanpacketsSent OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 279 } lanpacketsRecvd OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 367 SNMP: Simple Network Management Protocol DESCRIPTION "" ::= { lan 10401 } wifiSecurityType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 4509 } wifiAPStatus OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { lan 4506 } wifiSSID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
Page 368 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3177 } outgoingOOB OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3178 } outgoingHostOOB OBJECT-TYPE...
Page 369 SNMP: Simple Network Management Protocol vpn3Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3231 } vpn4Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { vpn 3257 } vpn5Status OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 370 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ::= { security 5112 } portFilteringIn OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { security 3505 } portFilteringOut OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 371 SNMP: Simple Network Management Protocol ::= { security 385 } ipRejectCount OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { security 386 } ipRejectLog OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { security 387 } Services status elements aceNet OBJECT-TYPE SYNTAX DisplayString...
Page 372 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series STATUS current DESCRIPTION "" ::= { services 5011 } fullDomainName OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { services 5007 } GPS status elements gpsFix OBJECT-TYPE SYNTAX INTEGER...
Page 373 SNMP: Simple Network Management Protocol SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { gps 903 } heading OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { gps 904 } speed OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 374 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series tcpAutoAnswer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { serial 1048 } udpAutoAnswer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { serial 1054 }...
Page 375 SNMP: Simple Network Management Protocol ::= { about 7 } radioModelType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 9 } radioFirmwareVersion OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 8 } deviceID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only...
Page 376 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series DESCRIPTION "" ::= { about 4 } deviceHwConfiguration OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION "" ::= { about 5 } msciVersion OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current DESCRIPTION ""...
Page 377 SNMP: Simple Network Management Protocol ::= { snmpconfig 10041 } snmpport OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10042 } snmpContact OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 2730 } snmpName OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write...
Page 378 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ::= { snmpconfig 10063 } rouser OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10045 } rosecuritylvl OBJECT-TYPE SYNTAX INTEGER { noauthnopriv(0), authnopriv(1), authpriv(2)} MAX-ACCESS read-write STATUS current DESCRIPTION ""...
Page 379 SNMP: Simple Network Management Protocol roprivtype OBJECT-TYPE SYNTAX INTEGER { aes(0), des(1) } MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10049 } roprivkey OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10050 } rwcommunity OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current...
Page 380 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series authpriv(2)} MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10052 } rwauthtype OBJECT-TYPE SYNTAX INTEGER { md5(0), sha(1) } MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10053 }...
Page 381 SNMP: Simple Network Management Protocol STATUS current DESCRIPTION "" ::= { snmpconfig 10056 } trapipAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 1166 } trapport OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10043 } engineid OBJECT-TYPE SYNTAX DisplayString...
Page 382 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10057 } trapsecuritylvl OBJECT-TYPE SYNTAX INTEGER { noauthnopriv(0), authnopriv(1), authpriv(2)} MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10058 }...
Page 383 SNMP: Simple Network Management Protocol des(1) } MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10061 } trapprivkey OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-write STATUS current DESCRIPTION "" ::= { snmpconfig 10062 } rebootmodem OBJECT-TYPE SYNTAX INTEGER { nop(0), reboot(1) } MAX-ACCESS read-write STATUS current DESCRIPTION ""...
Page 384 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series digitalInput3 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Input 3 MSCIID 853" ::= { currentstate 853 } digitalInput4 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Input 4 MSCIID 854" ::= { currentstate 854 }...
Page 385 SNMP: Simple Network Management Protocol digitalOutput3 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Output 3 MSCIID 863" ::= { currentstate 863 } digitalOutput4 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Output 4 MSCIID 864" ::= { currentstate 864 } digitalOutput5 OBJECT-TYPE SYNTAX DisplayString STATUS current...
Page 386 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ::= { configuration 862 } digitalConfig3 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Configuration 3 MSCIID 869" ::= { configuration 869 } digitalConfig4 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Digital Configuration 4 MSCIID 870"...
Page 387 SNMP: Simple Network Management Protocol STATUS current DESCRIPTION "Pulse Accumulator 2 MSCIID 4003" ::= { currentstate 4003 } pulseAccumulator3 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Pulse Accumulator 3 MSCIID 4004" ::= { currentstate 4004 } pulseAccumulator4 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Pulse Accumulator 4 MSCIID 4005"...
Page 388 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series analogInput2 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Analog Input 2 MSCIID 856" ::= { currentstate 856 } analogInput3 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Analog Input 3 MSCIID 857" ::= { currentstate 857 }...
Page 389 SNMP: Simple Network Management Protocol analogInput8 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Analog Input 8 MSCIID 876" ::= { currentstate 876 } coefficientAnalogInput1 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Coefficient Analog Input 1 MSCIID 4011" ::= { currentstate 4011 } coefficientAnalogInput2 OBJECT-TYPE SYNTAX DisplayString STATUS...
Page 390 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series ::= { currentstate 4015 } coefficientAnalogInput6 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Coefficient Analog Input 6 MSCIID 4016" ::= { currentstate 4016 } coefficientAnalogInput7 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Coefficient Analog Input 7 MSCIID 4017"...
Page 391 SNMP: Simple Network Management Protocol DESCRIPTION "Offset Analog Input 3 MSCIID 4023" ::= { currentstate 4023 } offsetAnalogInput4 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Offset Analog Input 4 MSCIID 4024" ::= { currentstate 4024 } offsetAnalogInput5 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Offset Analog Input 5 MSCIID 4025"...
Page 392 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series STATUS current DESCRIPTION "Units Analog Input 1 MSCIID 4031" ::= { currentstate 4031 } unitsAnalogInput2 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Units Analog Input 2 MSCIID 4032" ::= { currentstate 4032 }...
Page 393 SNMP: Simple Network Management Protocol SYNTAX DisplayString STATUS current DESCRIPTION "Units Analog Input 7 MSCIID 4037" ::= { currentstate 4037 } unitsAnalogInput8 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Units Analog Input 8 MSCIID 4038" ::= { currentstate 4038 } scaledAnalogInput1 OBJECT-TYPE SYNTAX DisplayString STATUS current...
Page 394 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series scaledAnalogInput5 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Scaled Analog Input 5 MSCIID 4045" ::= { currentstate 4045 } scaledAnalogInput6 OBJECT-TYPE SYNTAX DisplayString STATUS current DESCRIPTION "Scaled Analog Input 6 MSCIID 4046"...
Page 395 SNMP: Simple Network Management Protocol MAX-ACCESS accessible-for-notify STATUS current DESCRIPTION "value of MSCIID that triggered this event" ::= { modemNotifications 500 } gpsFixNotification NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "GPS Fix MSCIID 900" ::= { modemNotifications 17 } vehicleSpeed NOTIFICATION-TYPE OBJECTS { value }...
Page 396 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series STATUS current DESCRIPTION "RSSI MSCIID 261" ::= { modemNotifications 21 } networkStateNotification NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Network State MSCIID 259" ::= { modemNotifications 22 } networkService NOTIFICATION-TYPE...
Page 397 SNMP: Simple Network Management Protocol STATUS current DESCRIPTION "Power In MSCIID 266" ::= { modemNotifications 26 } boardTemp NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION "Board Temperature MSCIID 267" ::= { modemNotifications 27 } cdmaTemp NOTIFICATION-TYPE OBJECTS { value } STATUS current DESCRIPTION...
Page 398: At Commands
D: AT Commands AT Command Set Summary Note: If you are writing software to parse AT command responses, Sierra Wireless recom- mends that you design the software to be independent of the amount of whitespace. Whitespace is defined as ASCII space, tab, carriage return and linefeed characters and may appear in any combination, not necessarily containing all of the above.
Page 399: Reference Tables
AT Commands Note: Some of the configuration commands listed here are only available as AT commands. Reference Tables Result codes are not shown in the command tables unless special conditions apply. Generally the result code OK is returned when the command has been executed.
Page 400: Device Updates
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Device Updates Table D-1: Device Update AT Commands Command Description *FWRMUPDATE This AT command updates the ALEOS software and, if required, the radio module firmware, remotely. The ALEOS software file must be on an ftp server.
Page 401: Status
AT Commands Table D-1: Device Update AT Commands Command Description *RMUPDATE This AT command remotely updates only the radio module firmware. The radio module firmware file must be on an ftp server, and the file name must have the suffix .bin The command parameters are: AT*RMUPDATE=<FTP Server IP>,<user>,<password>,<RM filename>...
Page 402 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-2: Status AT Commands Command Description +CIMI? HSPA and LTE only. Query the IMSI. *DEVICEID? When the device is configured to use the device ID with Location reports, this command displays the 64-bit device ID created from the ESN/IMEI or phone, preceded by the hex delimiter (0x).
Page 403 AT Commands Table D-2: Status AT Commands Command Description *INTSTATE? Query the WAN connection status for a particular interface AT*INSTATE?<interface> interface=1—Cellular network • interface=2—Wi-Fi network • interface=3—Ethernet WAN network • Returns the WAN connection status: Connected • Not Connected • No Service •...
Page 404 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-2: Status AT Commands Command Description *INTSTATE_RAW? Query the condition of each WAN interface (i.e. the reason for the WAN state returned by *INTSTATE?) AT*INTSTATE_RAW?<interface> interface=1—Cellular network • interface=2—Wi-Fi network •...
Page 405 AT Commands Table D-2: Status AT Commands Command Description ?LISTIP Query the IP/MAC address information for connected LAN devices. This AT command retrieves the information available on the IP/MAC table on the Status > LAN screen. AT?LISTIP The response lists the IP address, the MAC address, and the status. Fields are separated by semi-colons.
Page 406 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-2: Status AT Commands Command Description *NETOP? Query the Mobile Network Operator of the active connection. If you are roaming, the roaming operator is returned, if the home operator allows this.
Page 407: Wan/Cellular
AT Commands Table D-2: Status AT Commands Command Description *USBNETSTATE? Query the status of the USB connection. AT*USBNETSTATE? returns: None—There are no USB connections to the AirLink gateway. • 8 MB/s Half Duplex—There is a USB connection to the device. •...
Page 408 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-3: Summary of SIM Card AT Commands Command What it does *SIM1PINENABLE Queries, enables, or disables the ALEOS SIM PIN feature for the SIM card in slot 1. When enabled, ALEOS automatically enters the SIM PIN requested by the SIM card when the gateway starts up.
Page 409 AT Commands Table D-4: WAN / Cellular AT Commands Command Description !BAND Query or set the RF band range or technology. AT!BAND? to query the current setting AT!BAND=n to set at the next reboot. The values depend on the Mobile Network Operator. For a list of bands supported in each group, see Setting for Band—RV50 on page 481.
Page 410 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description !BAND International: (continued) n=00—All Bands • n=01—Europe 3G • n=02—North America 3G • n=03—Europe 2G • n=04—North America 2G • n=05—GSM ALL •...
Page 411 • Examples: *ATCLIENT_PPP_AUTH? *ATCLIENT_PPP_AUTH=2 If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *CLIENT_PPP_AUTHSIM1 *CLIENT_PPP_AUTHSIM2 to query or set a specific SIM card, based on the slot it is installed in.
Page 412 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *CLIENT_PPP_AUTHSIM2 Query or set the Force Network Authentication mode for the SIM card in Slot 2 (lower slot). AT*CLIENT_PPP_AUTHSIM2? to query AT*CLIENT_PPP_AUTHSIM2=n to set n=0—None...
Page 413 *DOWNBAND, ALEOS collects credits that can be used for bursty traffic. The value configured here is the maximum amount of credit that can be collected. Default value is 51200. Note: Sierra Wireless recommends that the Maximum Downlink Burst Size be set at 2× the value configured in the *DOWNBAND field.
Page 414 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *ETHWAN_STATICDNS1 Query or set the static IP address for the primary or secondary Ethernet WAN DNS *ETHWAN_STATICDNS2 server AT*ETHWAN_STATICDNS1? to query the IP address for the primary DNS server AT*ETHWAN_STATICDNS2? to query the IP address for the secondary DNS server AT*ETHWAN_STATICDNS1=n.n.n.n to set the IP address for the primary DNS...
Page 415 AT Commands Table D-4: WAN / Cellular AT Commands Command Description *EVDODIVERSITY CDMA only. For HSPA device, see *RXDIVERSITY (3G Only) on page 422. Query or set EV-DO Diversity, which allows two antennas to provide more consistent connection. AT*EVDODIVERSITY? to query AT*EVDODIVERSITY=n to set n=0—Disabled •...
Page 416 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *IPPINGADDR Query or set the ping monitor IP address or FQDN for an interface when the ping monitor test interval (*IPPING) is set.
Page 417 AT Commands Table D-4: WAN / Cellular AT Commands Command Description *MSROAMINGTOUT Query or set the time in minute before switching to the inactive SIM card if active SIM card is roaming. AT*MSROAMINGTOUT? to query AT*MSROAMINGTOUT=<n> to set <n>=10–255 • <n>=0—feature is disabled (default) •...
Page 418 Note: When you set this command, the APN type is automatically set to User Entry so that the APN you enter with this AT command is used on reboot. If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use...
Page 419 AT*NETUID=<uid>(up to 128 characters) • AT*NETUID? <uid> AT*NETUID=<uid> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *NETUIDSIM1 *NETUIDSIM2 to query or set a specific SIM card, based on the slot it is installed in.
Page 420 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *NETUIDSIM1 Query or set the mobile network account user ID for the SIM card in Slot 1 (upper slot). AT*NETUIDSIM1? to query AT*NETUIDSIM1=<uid>...
Page 421 AT Commands Table D-4: WAN / Cellular AT Commands Command Description PING Sends 5 PING to a single address. Returns OK if there is a response: ERROR if there is no response. ATPING[ip address or FQDN] Note: Do not use an equal sign (=) when issuing the command. Example: ATPINGsierrawireless.com *PRIMARYSIM Query or set which SIM slot contains the primary SIM card.
Page 422 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *RADIO_CONNECT This AT Command applies only to International devices on the Vodafone network. Query or set the wireless connection setting. AT*RADIO_CONNECT? to query AT*RADIO_CONNECT=n to set n=0—Disables data traffic.
Page 423 410. AT*SIMPIN=<pin> to enter the SIM pin Example: AT*SIMPIN=<pin> For the AirLink RV50 Series gateway, this command sets the Active SIM. Use *SIM1PIN *SIM2PIN to set a specific SIM card, based on the slot it is installed in.
Page 424 <setting>=2—Disable • AT*SIMPINENABLE? <setting> AT*SIMPINENABLE=<setting> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *SIM1PINENABLE *SIM2PINENABLE to query or set a specific SIM card, based on the slot it is installed in.
Page 425 AT Commands Table D-4: WAN / Cellular AT Commands Command Description *SIM1PINENABLE Query, enable, or disable the ALEOS SIM PIN feature for the SIM card in SIM slot 1 (upper slot). When enabled, ALEOS automatically enters the SIM PIN requested by the SIM card on boot up.
Page 426 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-4: WAN / Cellular AT Commands Command Description *SIM2PRESENT? Query whether or not there is a SIM card installed in SIM slot 2. AT*SIM1PRESENT? to query 0—No SIM card in slot 2 •...
Page 427: Lan
*UPBAND, ALEOS collects credits that can be used for bursty traffic. The value configured here is the maximum amount of credit that can be collected. Default value is 24576. Note: Sierra Wireless recommends that the Maximum Uplink Burst Size be set at 2× the value configured in the *UPBAND field.
Page 428 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-5: LAN AT Commands Command Description *DHCPHOSTEND Query or set the ending IP address for the Ethernet DHCP pool. AT*DHCPHOSTEND? to query AT*DHCPHOSTEND=d.d.d.d to set d.d.d.d=last IP address in Ethernet DHCP pool •...
Page 429 AT Commands Table D-5: LAN AT Commands Command Description *HOSTPEERIP Query or set the IP address of the device’s Ethernet port. By default this is 192.168.13.31. Note: Any connected LAN device can access this IP addresses, whether using a private or public IP address.
Page 430: Vpn
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-6: VPN Commands Command Description *IPSEC_INBOUND Query or set the incoming public Internet traffic. AT*IPSEC_INBOUND? to query AT*IPSEC_INBOUND=n to set n=0—Blocked (Incoming public Internet traffic is blocked. Only •...
Page 431 AT Commands Table D-6: VPN Commands Command Description *IPSEC1_ENCRYPT Query or set the type/length of encryption key used to encrypt/decrypt *IPSEC2_ENCRYPT ESP (Encapsulating Security Payload) packets for # VPN. *IPSEC3_ENCRYPT AT*IPSEC[VPN number]_ENCRYPT? to query *IPSEC4_ENCRYPT AT*IPSEC[VPN number]_ENCRYPT=n to set *IPSEC5_ENCRYPT n=0—None •...
Page 432 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-6: VPN Commands Command Description *IPSEC1_IKE_DPD Query or set Dead Peer Detection (DPD). *IPSEC2_IKE_DPD AT*IPSEC[VPN number]_IKE_DPD? to query *IPSEC3_IKE_DPD AT*IPSEC[VPN number]_IKE_DPD=n to set *IPSEC4_IKE_DPD n=0—Disabled (default) *IPSEC5_IKE_DPD • n=1—Enabled (When DPD is enabled, the AirLink gateway checks •...
Page 433 AT Commands Table D-6: VPN Commands Command Description *IPSEC1_LOCAL_ADDR Query or set the device subnet address for # VPN. *IPSEC2_LOCAL_ADDR AT*IPSEC[VPN number]_LOCAL_ADDR? returns the device subnet *IPSEC3_LOCAL_ADDR address *IPSEC4_LOCAL_ADDR AT*IPSEC[VPN number]_LOCAL_ADDR=[subnet address] to set *IPSEC5_LOCAL_ADDR *IPSEC1_LOCAL_ADDR_MASK Query or set the device subnet mask information (24-bit netmask). *IPSEC2_LOCAL_ADDR_MASK AT*IPSEC[VPN number]_LOCAL_ADDR_MASK? to query *IPSEC3_LOCAL_ADDR_MASK...
Page 434 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-6: VPN Commands Command Description *IPSEC1_NEG_MODE Query or set the negotiation mode for # VPN. *IPSEC2_NEG_MODE AT*IPSEC[VPN number]_NEG_MODE? returns *IPSEC3_NEG_MODE AT*IPSEC[VPN number]_NEG_MODE=n to set *IPSEC4_NEG_MODE n=1—Main *IPSEC5_NEG_MODE • n=2—Aggressive •...
Page 435 AT Commands Table D-6: VPN Commands Command Description *IPSEC1_REMOTE_ID_TYPE Query or set the remote (Peer Identity) ID type for the # VPN. *IPSEC2_REMOTE_ID_TYPE AT*IPSEC[VPN number]_REMOTE_ID_TYPE? to query *IPSEC3_REMOTE_ID_TYPE AT*IPSEC[VPN number]_REMOTE_ID_TYPE=n to set *IPSEC4_REMOTE_ID_TYPE n=1—IP *IPSEC5_REMOTE_ID_TYPE • n=2—FQDN • n=3—User FQDN •...
Page 436: Security
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Security Table D-7: Security AT Commands Command Description F0 (F1, F2, ... F9) Query or set the Inbound Trusted IP List. ATF? to query the list ATF[n]=d.d.d.d to set n=0–9 Trusted IP list index number •...
Page 437: Services
AT Commands Services Table D-8: Services AT Commands Command Description AirLink Management System *AVMS_ENABLE Query or set the ALMS activation status. AT*AVMS_ENABLE? to query AT*AVMS_ENABLE=n to set n=0—Disable device initiated ALMS management • n=1—Enable MSCI protocol for ALMS management • n=2—Enable LWM2M protocol for ALMS management •...
Page 438 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-8: Services AT Commands Command Description *MSCISERVER Set or query the MSCI server setting AT*MSCISERVER? to query AT*MSCISERVER=n to set n=0—Access is disabled • n=1—Access is LAN only •...
Page 439 AT Commands Table D-8: Services AT Commands Command Description *IPMANAGER1 *IPMANAGER2 Note: This AT command is only usable if the Dynamic DNS Service type is set to IP Manager. Query or set a FQDN or IP address of the IP server to send IP change notifications to.
Page 440 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-8: Services AT Commands Command Description *MODEMNAME Note: This AT command is only usable if AT*DYNDNS is set to 10 (IP Manager). Query or set the device name used by IP Manager. (This name is displayed on the Status >...
Page 441 AT Commands Table D-8: Services AT Commands Command Description +CMGL Use this command to list/read SMS messages. To use this command, the SMS mode must be set to Outbound Only. (See SMS Modes on page 189.) AT+CMGL=<status> where <status> is: •...
Page 442 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-8: Services AT Commands Command Description *SMS_PASSWORD Query or set the SMS password. AT*SMS_PASSWORD? to query AT*SMS_PASSWORD=n n=SMS password If no password has ever been configured, a default password is created from the last four characters of the SIM ID (for all SIM-based devices) or the ESN (for devices without a SIM, such those using EV-DO).
Page 443 AT Commands Table D-8: Services AT Commands Command Description *TPORT Query or set the Telnet/SSH port. AT*PORT? to query AT*PORT=n to set n=1–65535 (default is 2332) • Many networks have the ports below 1024 blocked. It is recommended to use a higher numbered port.
Page 444 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-8: Services AT Commands Command Description *SNMPROUSERAUTHTYPE Query or set the read only authentication type in SNMPv3. AT*SNMPROUSERAUTHTYPE? to query AT*SNMPROUSERAUTHTYPE=n n=0—MD5 • n=1—SHA • *SNMPROUSERSECLVL Query or set the read only security level in SNMPv3.
Page 445 AT Commands Table D-8: Services AT Commands Command Description *SNMPTRAPCOMMUNITY SNMP TRAP community string in SNMPv2 and SNMPv3. (SNMP equivalent of a password) *SNMPTRAPDEST Query or set the SNMP TRAP destination in SNMPv2 and SNMPv3. (for example: 192.168.13.33) *SNMPTRAPPORT Query or set the SNMP TRAP port in SNMPv2 and SNMPv3. 1–65535 (default is 162) •...
Page 446: Location
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-8: Services AT Commands Command Description Time (SNTP) Commands *SNTP Query or set daily SNTP updates of the system time. AT*SNTP? to query AT*SNTP=n to set n=0—Off • n=1—On •...
Page 447 AT Commands Table D-9: Location AT Commands Command Description *PGPSC Query or set the out-of-coverage setting. This setting enables you to configure the AirLink gateway to stream Location reports to the serial port only when the device has no cellular coverage. (This enables you to use a back-up in-vehicle mapping application that does not rely on mobile network coverage.) AT*PGPSC? to query AT*PGPSC=n to set...
Page 448 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-9: Location AT Commands Command Description *PPDIST Query or set the Location report distance interval in 100 meter units. For example, if *PP2DIST you entered a value of 635, it would translate to 63,500 meters (63.5 kilometers).
Page 449 AT Commands Table D-9: Location AT Commands Command Description *PPGPSR Query or set the Location report type. *PP2GPSR AT*PP[Server number if other than server 1]GPSR? to query *PP3GPSR AT*PP[Server number if other than server 1]GPSR=n to set *PP4GPSR RAP reports: n=0—Use legacy reports specified in *MF value.
Page 450 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-9: Location AT Commands Command Description *PPLATSEXTRA Query or set the number of additional consecutive ports that the local Location report is sent to. AT*PPLATSEXTRA? to query AT*PPLATSEXTRA=n to set n=0—Just the original report is sent (default).
Page 451 AT Commands Table D-9: Location AT Commands Command Description *PPODOM Query or set including the current odometer reading in the RAP report. *PP2ODOM AT*PP[Server number if other than server 1]ODOM? to query *PP3ODOM AT*PP[Server number if other than server 1]ODOM=n to set *PP4ODOM n=0—Disabled (default) Do not include odometer reading in report.
Page 452 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-9: Location AT Commands Command Description *PPTAIPID Query or set the four character alphanumeric TAIP ID. AT*PPTAIPID? to query AT*PPTAIPID=nnnn to set nnnn=alphnumeric characters • *PPTIME Query or set the Location report time interval (in seconds).
Page 453: Standard (Hayes) Commands
AT Commands Serial Standard (Hayes) commands Table D-10: Serial AT Commands Command Description Query or set the option to allow IP addresses to communicate on UDP over serial. AT*AIP? to query AT*AIP=n to set n=0—Allow only the IP address specified in S53 to connect when UDP auto •...
Page 454 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-10: Serial AT Commands Command Description *HOSTMODE? Query the current host mode. AT*HOSTMODE? returns: • • • • Note: If the device is not in AT mode, Telnet into the device to execute this command.
Page 455 AT Commands Table D-10: Serial AT Commands Command Description MLISTX Add IP addresses to the Modbus address list or query the Modbus address list, using hexadecimal index values. Format is MLISTXIndex(hex)=IP address Example: ATMLISTX000A=123.123.123.123, where: 000A is the Index • 123.123.123.123 is the IP address •...
Page 456 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-10: Serial AT Commands Command Description Query or set the IP list dial. AT*IPL? to query AT*IPL=n to set n=0—Disable • n=1—Enable • This allows you to access to the Modbus IP address list using the first two digits of the dial string.
Page 457 AT Commands Table D-10: Serial AT Commands Command Description Query or set the Telnet Client Echo Mode. ATS60? to query ATS60=n to set n=0—No Echo • n=1—Local Echo (default) • n=2—Remote Echo • Query or set UDP auto answer. ATS82? to query ATS82=n to set n=0—Disable •...
Page 458 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-10: Serial AT Commands Command Description *UALL Query or set the ability to accept UDP packets from any IP address when a UDP session is active. If there is no UDP session active, an incoming UDP packet will be treated according to the UDP auto answer and AIP settings.
Page 459 AT Commands The following table contains Hayes commands supported on AirLink gateways. Table D-11: Standard (Hayes) AT Commands Command Description AT escape sequence (not preceded by AT) If a serial terminal is in a data mode, typing this sequence on that serial terminal causes the terminal to re-enter AT command mode.
Page 460 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-11: Standard (Hayes) AT Commands Command Description D[method] [d.d.d.d] Dial a connection to a remote IP and Port using either UDP, TCP, or Telnet. [/ppppp] You can only use ATD#19788 and ATDT#19788 locally.
Page 461 AT Commands Table D-11: Standard (Hayes) AT Commands Command Description Toggle AT command echo mode. ATE? to query ATEn to set n=0—Echo Off; does not echo commands to the computer • n=1—Echo On; echoes commands to the computer (so you can see what you type) •...
Page 462 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-11: Standard (Hayes) AT Commands Command Description Query or set TCP auto answer (the number of rings required before the device automatically answers a call). ATS0? to query ATS0n to set n=0—Disable...
Page 463 AT Commands Table D-11: Standard (Hayes) AT Commands Command Description S211 For applications or situations where hardware control of the DTR signal is not possible, the device can be configured to ignore DTR. When Ignore DTR is enabled, the device operates as if the DTR signal is always asserted.
Page 464: I/O
Display data usage for the current day (in kB). Example: AT*DATACURDAY? <value> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *DATACURDAYSIM1? *DATACURDAYSIM2? to query or set a specific SIM card, based on the slot it is installed in.
Page 465 Examples: AT*DATAPLANUNITS? <unit> AT*DATAPLANUNITS=<units> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *DATAPLANUNITSSIM1 *DATAPLANUNITSSIM2 to query or set a specific SIM card, based on the slot it is installed in.
Page 466 Query the data usage for the previous day (in kB). Example: AT*DATAPREVDAY? <value> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *DATAPREVDAYSIM1? *DATAPREVDAYSIM2? to query or set a specific SIM card, based on the slot it is installed in.
Page 467 • Example: AT*DATAUSAGEENABLE? <status> AT*DATAUSAGEENABLE=<status> If this command is used with an AirLink RV50 Series gateway, the query or set applies to the Active SIM. Use *DATAUSAGEENABLESIM1 *DATAUSAGEENABLESIM2 to query or set a specific SIM card, based on the slot it is installed in.
Page 468: Admin
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-13: Applications > Data Usage Commands Command Description *GARMINATTACH Query or set the ability to connect a Garmin device to the serial port (so the Garmin device can communicate with a remote server). For more information, Garmin on page 294.
Page 469 AT Commands Table D-15: Admin > Advanced Commands Command Description *MSCIUPADDR Query or set the IP address or FQDN and port that periodic device status updates are sent to. AT*MSCIUPADDR[IP address or FQDN][/port]? to query AT*MSCIUPADDR=[IP address or FQDN][/port] to set Examples: 192.168.14.100/3333 MyDevice.com/3333 *MSCIUPDPERIOD...
Page 470 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table D-15: Admin > Advanced Commands Command Description *SECUREMODE Query or set the secure mode that blocks most ports (and ICMP) for over-the-air (OTA) or OTA and local to prevent unwanted access to the device.
Page 471: Sms Commands
E: SMS Commands SMS Command format PW [Password] [Prefix][Command or Command parameter1] [Command parameter2 (if applicable)] [Command parameter n] Note: There is no space between the prefix and the command (or the 1st command parameter in the case of multi-parameter commands). There must be a single space between all other fields to act as a delimiter.
Page 472: List Of Sms Commands
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series List of SMS Commands Command Action Result Note: Some responses start with “reply from [device name]:” However, this feature is currently unavailable for the Enable and Provision commands. [prefix]enable <value>...
Page 473 SMS Commands Command Action Result [prefix]Provision <APN> <Network After the unit is installed and “provision” User ID> <Network Password> the SIM card inserted, you “apn:” <APN> <Network Authentication Mode> can use this command to “user ID” <Network User ID> provision the account. “PW”...
Page 474: Q & A And Troubleshooting
F: Q & A and Troubleshooting ACEmanager Web UI The ACEmanager page is not displaying properly. 1. Ensure the you are using a supported browser. See page 14 for a list of supported browsers. 2. Hold the Shift key + click the Refresh button. This reloads the page, while ignoring what is in the cache.
Page 475: Updating The Aleos Software And Radio Module Firmware
Q & A and Troubleshooting 5. Select Disable. Figure F-2: Internet Explorer 9: Security Settings 6. Click OK. Updating the ALEOS Software and Radio Module Firmware I am unable to update the ALEOS software and radio module firmware using ACEmanager. If you are having trouble updating the ALEOS software or radio module firmware, especially if you are updating from an older version of ALEOS: 1.
Page 476 ALEOS software and radio module firmware has been updated correctly. 8. If you are still having problems, contact your Sierra Wireless distributor. When I try to update ALEOS using ACEmanager, I see the following message: “... Check that your package is compatible with the device”.
Page 477: Poor Wireless Network Connection
Q & A and Troubleshooting 2. Select a radio module firmware file for the radio module in the AirLink gateway you are updating and click update. (To check which radio module is in your device, in ACEmanager, go to Status > About.) Poor Wireless Network Connection ACE manager indicates that my AirLink gateway has a poor wireless connection.
Page 478: Lte Networks
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series · Ensure that there are no typos in the MAC Address. – Or – · If it is not required, disable MAC Filtering and reboot the device. My host device is unable to connect to the Internet, even when there is good mobile network coverage and ALEOS can Ping an external IP address.
Page 479: Remote Connections
Q & A and Troubleshooting Note: Be careful when entering the PUK. You have a limited number of attempts to enter the correct PUK (generally 10) before the SIM card is permanently disabled and a new SIM card is required. If the PUK does not unblock the SIM card after the first few attempts, contact your Mobile Network Operator.
Page 480: Reliable Static Routing (Rsr)
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series The solution: Low Voltage Standby mode settings take effect as soon as you click Apply, but they are not permanently stored until the gateway is rebooted. To bring a gateway out of Low Voltage Standby mode if the Resume immediately at Voltage field is set too high: 1.
Page 481: Setting For Band-Rv50
Q & A and Troubleshooting Table F-1: ALEOS Non-configurable Inbound Ports Port 9494 – 9497 Used internally for Location and Events Reports 17335 17345 – 17353 21000 – 21003 Used internally for IPSec VPN 4500 8088 Used internally for ALMS Table F-2: ALEOS Configurable Inbound Ports Default Feature...
Page 482 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table F-6 on page 485 Generic North America All North American Mobile Network Operators not listed above Table F-7 on page 486 International AT&T Table F-3: Setting for Band — AT&T...
Page 483: Verizon Wireless
Q & A and Troubleshooting Table F-3: Setting for Band — AT&T Setting for Band Option Technology Bands available North America GSM 850 GSM PCS 1900 3G UMTS B2 (1900 MHz) (DC Included) B5 (850 MHz) B6 (800 MHz) 4G LTE - FDD B2 (1900 MHz) B4 (AWS 1700 MHz) B5 (850 MHz)
Page 484 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table F-4: Setting for Band — Verizon Wireless Setting for Band Option Technology Bands available World Mode GSM 850 GSM EGSM 900 GSM DCS 1800 GSM PCS 1900 3G UMTS...
Page 485 Q & A and Troubleshooting Generic North America Table F-6: Setting for Band — Generic North America Setting for Band Option Technology Bands available All Bands CDMA BC0 (800 MHz) BC1 (1900 MHz) BC10 (1900 MHz) GSM 850 GSM EGSM 900 GSM PGSM 900 GSM DCS 1800 GSM PCS 1900...
Page 486 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table F-6: Setting for Band — Generic North America Setting for Band Option Technology Bands available North America CDMA BC0 (800 MHz) BC1 (1900 MHz) GSM 850 GSM PCS 1900...
Page 487 Q & A and Troubleshooting Table F-7: Setting for Band — International Setting for Band Option Technology Bands available North America 3G 3G UMTS B2 (1900 MHz) (DC Included) B5 (850 MHz) Europe 2G GSM EGSM 900 GSM PGSM 900 GSM DCS 1800 North America 2G GSM 850...
Page 488: Setting For Band-Rv50X
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Setting for Band—RV50X The options available in the WAN/Cellular > WAN/Cellular Setting for Band field depend on radio module installed in your gateway. To determine which radio module your gateway has, in ACEmanager, go to Status > About > Radio Module Identifier field.
Page 489 Q & A and Troubleshooting Table F-8: Setting for Band — Radio Module MC7455 Setting for Band Option Technology Bands Available WCDMA ALL WCDMA Band 1 (2100) Band 2 (1900) Band 3 (1700) Band 4 (1700) Band 5 (850) Band 8 (900) LTE ALL Band 1 Band 2...
Page 490: Ethernet Ports
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Table F-9: Setting for Band — Radio Module MC7430 Setting for Band Option Technology Bands Available Europe Band 1 Band 3 Band 7 Band 8 WCDMA Band 1 (2100) Band 8 (900)
Page 491: Vpn
Q & A and Troubleshooting 2. Go to the LAN tab. 3. Select Ethernet. 4. Refer to the instructions for setting the Starting Ephemeral Port on page 116. My VPN connection is not working. When I try to debug it using the logs on the Admin page, VPN information does not show up in the log.
Page 492: Port Forwarding
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series If you see the following lines in the log, it means the VPN Server is not answering. notice openvpn[9199]: [UNDEF] Inactivity timeout (--ping-restart), restarting notice openvpn[9199]: TCP/UDP: Closing socket Check the VPN Server status.
Page 493: Airlink Management Service
Q & A and Troubleshooting Parse Error on field #3 (Data type and separator) Parse Error on field #4 (Payload length and separator) Parse Error on field #5 (Message and End Field) No buffers available SMS queue full Supported SMS data types are ASCII, 8-bit, and Unicode, and are all case- sensitive.
Page 494 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Error message Meaning Corrective action [HTTP] Couldn't connect to Connection to the ALMS server In ACEmanager, check the ALMS URL in the server URL failed. Service > ALMS > Server URL field. The default value is https://na.m2mop.net/device/msci/com.
Page 495 Sierra Wireless under an RMA. Unable to download ALEOS Firmware URL is not valid, or the download Retry. If the download fails several times, firmware from <url>...
Page 496: Location
ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Error message Meaning Corrective action Radio Module package MD5 JUD file is not valid. The Radio Module There is a problem with the package on sum is missing from JUD file Firmware MD5 sum is a mandatory field.
Page 497: Event Reporting
Q & A and Troubleshooting Event Reporting I set up ACEmanager to send an email/SMS report, but when I clicked the Test report button no report was sent. After you set up the event reporting fields and click Apply, wait about a minute before you click the Test report button.
Page 498 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Figure F-3: ACEmanager: Status > Serial When you poll the AirLink gateway/connected device: • If the Serial bytes sent counter increases, the IP packets have reached the AirLink gateway from the mobile network, the AirLink gateway has removed the header and sent the packet contents out its serial port to the connected device.
Page 499: Aleos Application Framework (Aaf)
Q & A and Troubleshooting If you are still having problems, contact your Sierra Wireless distributor. ALEOS Application Framework (AAF) I’m unable to load an application from AAF. 1. In ACEmanager, go to Services > Telnet/SSH. 2. In the AT Server Mode field, select Telnet.
Page 500: Glossary Of Terms
G:Glossary of Terms Acronym or Term Definition 1xEV-DO Single Carrier (1X) EVolution–Data Only A high-speed standard for cellular packet data communications. It supports Internet connections with data rates up to 3.1 Mbps. (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are approximately: Rev.
Page 501 Glossary of Terms Acronym or Term Definition Sierra Wireless’ proprietary Control and Status protocol interface Data Communications Equipment A device that sits between the data terminal equipment (DTE) and a data transmission circuit. Usually the DCE is a modem. Diversity Antenna diversity, also called space diversity, is a scheme that uses two or more antennas to improve the quality and reliability of a wireless link.
Page 502 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Acronym or Term Definition Federal Communications Commission The U.S. federal agency responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing.
Page 503 Glossary of Terms Acronym or Term Definition IS-95 A 2G mobile telecommunications standard using CDMA to send voice, data and signaling data (such as a dialed telephone number) between mobile telephones and cell sites. ISAKMP Internet Security Association and Key Management Protocol A security protocol defined by RFC 2408 for establishing Security Associations (SA) and cryptographic keys in an Internet environment.
Page 504 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Acronym or Term Definition Personal Communications Services A cellular communication infrastructure that uses a different frequency range than AMPS. Point to Point Protocol An alternative communications protocol used between computers, or between computers and routers on the Internet.
Page 505 Glossary of Terms Acronym or Term Definition Transmit UMTS Universal Mobile Telecommunications System (UMTS). A third generation mobile cellular system for networks based on the GSM standard. Developed and maintained by the 3GPP (3rd Generation Partnership Project), UMTS is a component of the International Telecommunications Union IMT-2000 standard set and compares with the CDMA2000 standard set for networks based on the competing cdmaOne technology.
Page 506: Index
Index ACEmanager, 170 Configuration Configuring, 17 Application, 287 Description, 12 LAN, 106 Idle timeout, set, 171 Logging, 320 Login, 14 saving a custom configuration, 17 Overview, 12 Serial, 264 Active SIM, 72 Services, 165 Admin VPN, 137 Advanced, 309 Configuring the AirLink gateway, 17 Change AAF password, 308...
Page 507 Index Events Reporting Location, 496 Data groups, 257 Global settings, 227 Email, 249 Local IP report, 243, 246 Event types, 260 Status, 53 Introduction, 247 Streaming, 496 Location Reports, 254 Troubleshooting, 496 Protocol Reports, 255 Logging Relay Link, 252 Configuration, 320 SMS, 251 Extended Archiver, 316...
Page 508 ALEOS 4.9.0 Software Configuration User Guide for AirLink RV50 Series Services ACEmanager, 170 ALMS, 165 Radio band, selecting, 479 Authentication, 218 Radio module firmware Configuration, 165 Install, update, remove, 326 Device Status Screen, 223 Select manually, 329 Dynamic DNS, 181...
Page 509 Index Status About, 61 Disable, 117 Applications, 56 Drivers, installing, 118 Cellular, 35 Port, 116 Ethernet, 44 Home, 34 LAN, 46 Location, 53 VLAN, 129 PNTM, 60 Policy Routing, 58 Configuration, 137 RSR, 59 Failover, 150 RSR (Reliable Static Routing), 59 GRE, 145 Security, 51 IPsec, 138...

Sierra Wireless AirLink RV50 Series User Manual

Introduction

Gateway Configuration

Status

Wan/Cellular Configuration

LAN Configuration

VPN Configuration

Security Configuration

Services Configuration

Location

Events Reporting Configuration

Serial Configuration

Applications Configuration

I/O Configuration

Admin

Windows Dial-Up Networking (DUN)

Modbus/Bsap Configuration

SNMP: Simple Network Management Protocol

AT Commands

SMS Commands

Q & a and Troubleshooting

Glossary of Terms

Index

Quick Links

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Summary of Contents for Sierra Wireless AirLink RV50 Series