Step 17. Map Terminals To Workstations (Optional) - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Step 17. Map terminals to workstations
(optional)
If you want to have a one-to-one mapping between terminals and workstations,
perform this step.
Mapping a terminal to a workstation
1
On the NCCT 6.0 Console, click Terminals.
Result: The Terminals folder on the console is selected.
Installation and Maintenance Guide
Upgrading licenses in your current installation
589
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