Place Out-Of-Office Calls From A Local Extension; Receiving Calls; For Your Local Extension; For Any Other Local Extension - Talkswitch CT.TS005.003904 User Manual

Place out-of-office calls from a local extension

1. Dial 9 or 81–88 to choose a hunt group. The hunt group gives you access to an available line
to dial out.
2. If your system requires permissions for outgoing calls, enter your access code.
3. Dial the phone number.
Extensions can be restricted to specific hunt groups, and can block certain outbound calls. See
Hunt group permissions on page 65 and Auto Route Selection on page 152.
Your extension can also be configured with direct line access. When you pick up the handset,
you hear the telephone company dial tone and can dial an outside number without dialing a
hunt group number. See Direct line access on page 62.
If direct line access is enabled for a local extension, you need to press Flash before dialing any
extensions or voice mailboxes.
If you dial your own extension you will be directed to your voicemail. If your voicemail is not
set up, you will get a busy signal.

Receiving calls

The steps below apply when an analog extension is ringing. If an auto attendant engages before
you are able to pick up, the caller can select an option at the auto attendant.

For your local extension

You can answer a call that is ringing your local extension.
1. If the call went through the auto attendant and call screening is enabled:
• Press # to accept the call.
• Press * to reject and re-route the call to its extension's call cascade, and then hang up.

For any other local extension

You can intercept a call that is ringing another local extension.
1. Press *9.

For a specific local extension

You can intercept a call that is ringing a specific extension.
1. Press *7.
2. Dial the extension number.

While you're on a call

You can intercept a call while connected to another caller.
1. Press Flash to place the first call on hold.
2. Press *9, or *7 and the extension number to intercept the second call.
3. Once you are finished with the second call or would like to return to the first caller, press
Flash 5.
U S I N G T A L K S W I T C H 191