i) Choose Options > Call Reminders. The Call Reminder Timers window appears.
ii) Set the Queue options reminder timer.
4. If you selected an extension in the first alternative, set up the second alternative.
a) Set the If busy or not answered after list to the number of rings to try the first
alternative. Choices range from 1 to 9.
b) Set the action. Choices are:
•
go to voicemail
•
go to local extension
•
go to remote extension
•
go to ring group
•
play announcement
•
go to auto attendant
•
hang up
•
go to VoIP location
c) Select the resource. Depending on the action, resources are voice mailboxes, extensions,
announcements, auto attendants, or VoIP numbers within the TalkSwitch VoIP network.
5. If you selected an extension in the second alternative, set up the third alternative.
a) Set the If busy or not answered list to the number of rings to try the second alternative.
Choices range from 1 to 9.
b) Set the action. Choices are:
•
go to voicemail
•
go to auto attendant
•
hang up
•
play announcement
c) Select the resource. Depending on the action, resources are voice mailboxes,
announcements, or auto attendants.
T A L K S W I T C H C O N F I G U R A T I O N
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