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1. Choose Options > Call Reminders. The Call Reminder Timers window appears.
2. Set the Hold ringback reminder timer to how often the phone should ring when a caller is
on hold.
3. Set the Park ringback reminder timer to how often the phone should ring when a caller
is parked.
4. Set the Queue options reminder timer to how often a queued caller should hear a prompt.
VoIP Trunking
The VoIP Trunking command allows you to set the SIP server registration message interval, the
SIP server port, and the starting RTP port. These settings are used if this location is the SIP
server for a TalkSwitch VoIP network.
1. Choose Options > VoIP Trunking. The VoIP Settings window appears.
SIP server registration
The SIP Server Registration area allows you to set the SIP server registration interval. This
setting is used if this location is the SIP server for a TalkSwitch VoIP network.
1. Select the amount of time between registration messages from the SIP server. Use a higher
number if you have a large TalkSwitch VoIP network. Choices range from 5 minutes to 60
minutes. The default value is 60 minutes.
VoIP ports
The VoIP Ports area allows you to set the SIP server port, and the starting RTP port. These
settings are used if this location is the SIP server for a TalkSwitch VoIP network.
1. The SIP signalling port box allows you to change the SIP server port. The default SIP server
port is 5060. If required, enter a different port number ranging from 1024 to 65535.
If your SIP server is at another location, and the SIP server uses a SIP server port other than
5060 (e.g. 5061), do not set SIP signalling port to that number. Instead, include the port
number in the Proxy server box of the System Information > VoIP Configuration window
(e.g. 222.234.432.234:5061).
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
