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9. Test to ensure the phone is configured properly by dialing another local extension.
Updating the Grandstream firmware
This procedure is only required if you need to update the Grandstream firmware. To update
the firmware:
•
Install a TFTP application.
•
Download and extract firmware files.
•
Configure the phone to point to the firmware files.
Installing a TFTP application
You require a TFTP server application to update the phone firmware. One such free TFTP utility
can be downloaded from Solarwinds at the following URL:
http://support.solarwinds.net/updates/New-customerFree.cfm?ProdId=52
1. Download and install the TFTP program.
2. Take note of the location of the TFTP program root directory location. The phone firmware
files are extracted to this directory in the next section. (i.e. for Solarwinds TFTP, the root
directory is C:\TFTP-Root).
Downloading and extracting firmware files
Firmware files for supported IP phones can be found in the support section at http://
global.talkswitch.com.
1. Download the firmware file required for your phone from the URL above. The files are
contained in ZIP archives.
2. Extract the firmware files into the TFTP program root directory location.
Configuring the phone to point to the firmware files
Changing the phone Firmware Server Path setting to the IP address of the PC with the TFTP
program and the firmware files enables the update process.
1. Note the IP address that appears on the screen of the Grandstream phone.
2. In a web browser, enter the IP address in the Address field.
3. Enter the password. By default this is admin. When the TalkSwitch unit configures the
phone, it changes the password to 23646 (which spells "admin" on the telephone keypad).
The Grandstream Device Configuration page appears.
4. On the Grandstream Device Configuration page, click Advanced.
5. In the section for Firmware Upgrade and Provisioning, set Upgrade Via to TFTP.
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
