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Talkswitch TS-600 User Manual

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T A L K S W I T C H U S E R G U I D E
TALKSWITCH
TS-600 TELEPHONE
C T.T P 0 0 5 . 0 0 5 5 0 2 . I A
A N S W E R S W I T H I N T E L L I G E N C E
®

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  • Page 1 T A L K S W I T C H U S E R G U I D E TALKSWITCH TS-600 TELEPHONE C T.T P 0 0 5 . 0 0 5 5 0 2 . I A A N S W E R S W I T H I N T E L L I G E N C E...
  • Page 2 Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or information storage and retrieval systems) or translated to another language, for any purpose other than the licensee’s personal use and as specifically...

  • Page 3: Table Of Contents

    Overview of the TS-600 phone ........8...
  • Page 4 Send a call to voicemail ........15 Check voicemails .

  • Page 5: Installing Your Phone

    T S - 6 0 0 U S E R G U I D E INSTALLING YOUR PHONE INTRODUCTION Congratulations on the purchase of your new TS-600 telephone. This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems.
  • Page 6 T S - 6 0 0 U S E R G U I D E 7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with. 8.

  • Page 7: Part Checklist

    Connecting power through cord adapter To minimize the number of wires going to the TS-600, you can use the cord adapter to connect the AC adapter power to the telephone through the line cord.

  • Page 8: Wall Mounting

    T S - 6 0 0 U S E R G U I D E 3. Connect one end of the short line cord to the TalkSwitch or wall jack and connect the other end of the short line cord to the TO LINE jack of the cord adapter.

  • Page 9: Setting Up Your Ts-600 Phone

    EXTENSIONS WITH DIRECT LINE ACCESS Direct Line Access allows you to access the outside phone lines directly, without having to enter a line access code. If your TalkSwitch extension is programmed for Direct Line Access, enter as your line access code. This will ensure that features and dialling operate properly for your extension.

  • Page 10: Flash/Recall Duration

    T S - 6 0 0 U S E R G U I D E FLASH/RECALL DURATION The phone’s timed break recall is preset to 100mS. Your reseller will advise if this needs to be changed. SELECTING RING TONE You can select one of four ring tones for this telephone: Use Save to End Enter to Select MENU...

  • Page 11: Adjusting The Headset Receiver Volume

    T S - 6 0 0 U S E R G U I D E ADJUSTING THE HEADSET RECEIVER VOLUME If you wish to use a headset with this telephone, we recommend a headset with a built-in amplifier for the microphone. An amplifier for adjusting headset receiver volume is built into this telephone.

  • Page 12: Using Your Phone

    T S - 6 0 0 U S E R G U I D E USING YOUR PHONE OVERVIEW OF THE TS-600 PHONE KEY LABEL USAGE • High-resolution display with 6 softkey labels. DISPLAY • On-hook and off-hook control for the handset.
  • Page 13 • Delete a call record or directory entry. 26-32 • Speed dial buttons can be programmed to quickly dial BUTTONS phone numbers or access TalkSwitch features. • Index card. Can be used to indicate the extension number. INDEX • On when the speakerphone is enabled.

  • Page 14: The Phone Display

    THE MENUS AND SOFTKEYS RECALL Note: Using the button to access TalkSwitch features may cause the softkeys to be incorrect for the state of the call. There are two main menus displayed on the phone. The first one is the Idle menu, when the phone is idle.

  • Page 15: Redialling Calls

    T S - 6 0 0 U S E R G U I D E Call log — Dial from the call log. See the Call Log section for details on page 16. Directory — Dial from the Phone Directory. See the Phone Directory section for details on page 17.

  • Page 16: Hanging Up A Call

    When on a call, it is possible to receive another call if your extension is configured for call waiting as the chosen action in the busy call handling option of the TalkSwitch. It is also possible to automatically queue incoming calls to your extension or ring group.

  • Page 17: Conferencing Calls

    T S - 6 0 0 U S E R G U I D E CONFERENCING CALLS When you are on a call, you can add another person to create a three-way call. CONFERENCE 1. Press softkey to put the current call on hold. 2.

  • Page 18: Overhead, Intercom And Group Paging

    T S - 6 0 0 U S E R G U I D E OVERHEAD, INTERCOM AND GROUP PAGING The TS-600 menus support three types of paging: Overhead Paging, Intercom Paging and Group Paging. Overhead Paging: Overhead paging allows you to connect to an overhead public address system.

  • Page 19: Do Not Disturb

    Do Not Disturb “ON”or Do Not Disturb “OFF” RING ONCE FEATURE The TS-600 has a useful feature for minimizing ringing noise in an office environment. The phone can be set to ring only one time. Subsequent rings will be muted and the in-use light will flash during each ring.

  • Page 20: Accessing The Call Log

    SMITH JOHN VIEWING THE CALLER ID LIST The TS-600 automatically stores the Caller ID information of the last 99 calls received in the call log. It keeps track of all calls received, whether they were answered or not. The oldest call in the call log is always call #1. The highest numbered call (or call #99 if the call log is full) is always the most recent call.

  • Page 21: Deleting A Call From The Call Log

    ID records is displayed. All records are permanently erased. USING ONE-TOUCH SPEED DIALS The TS-600 has 7 programmable “One-touch” speed dial buttons. Pressing a speed dial key will automatically dial the programmed phone number. SAVE Speed dial keys can be programmed by pressing .

  • Page 22: Deleting Entries In The Directory

    T S - 6 0 0 U S E R G U I D E DELETING ENTRIES IN THE DIRECTORY DELETE 1. To delete an individual entry in the directory, press when the entry is displayed. The entry is permanently erased. DELETE 2.

  • Page 23: Note About Programming Phone Numbers

    T S - 6 0 0 U S E R G U I D E DIRECTORY 2. Press or one of the memory buttons. SAVE 3. If you don’t wish to change the name of caller, press again to save this entry.

  • Page 24: Connecting Power Through Building Wiring

    TS-600 wall jack). 5. At the TS-600 location, connect one end of the supplied long line cord to the TEL LINE jack on the TS-600 phone, and the other end to the RJ11 telephone wall jack. H T T P : / / G LO B A L .T A L K S W I T C H . C O M...

  • Page 25: Troubleshooting

    T S - 6 0 0 U S E R G U I D E TROUBLESHOOTING If you have any problems with your telephone, determine first if the problem is with your phone or with the phone line. RESETTING YOUR TELEPHONE’S PROGRAMMING Electrostatic shocks or power surges (e.g., from lightning) may cause the phone to lock up.

  • Page 26: No Dial Tone

    TalkSwitch. MESSAGE WAITING COUNT DOES NOT WORK • Verify that your extension is programmed in TalkSwitch as a TS-600. CAN’T RECEIVE ON-HOOK INTERCOM CALLS • Verify that your extension is programmed in TalkSwitch as a TS-600.

  • Page 27: Limited Warranty

    TalkSwitch shall not have any obligation to repair or replace product until the Customer returns defective product to TalkSwitch. Any replacement product may be either new or like-new, and may contain remanufactured parts, equivalent to new in performance.

  • Page 28: To Obtain Warranty Service

    TalkSwitch was purchased. Contact details for TalkSwitch Technical Support centres can be found by visiting http://global.talkswitch.com and selecting the country or region where the TalkSwitch was purchased. To obtain warranty service the Customer is responsible for the cost of shipping the product to the Warranty Return Centre in suitable packaging.

  • Page 29: Regulatory Information

    T S - 6 0 0 U S E R G U I D E REGULATORY INFORMATION R&TTE DIRECTIVE The TS-600-INT’L telephone set is declared to be in conformity with the essential requirements of R&TTE directive 1999/5/EC and is intended for use with the TalkSwitch PBX.

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