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No answer call cascade
The no answer call cascade is used when the extension is not answered.
1. Select the Mode 1 tab or the Mode 2 tab.
2. Select the No Answer tab.
3. Set up the first alternative.
a) Set the If this extension is not answered after list to the number of rings to try the
extension. Choices range from 1 to 9.
b) Select the action. Choices are:
•
go to voicemail
•
go to local extension
•
go to remote extension
•
go to ring group
•
play announcement
•
go to auto attendant
•
keep ringing
•
hang up
•
go to VoIP location
c) Select the resource. Depending on the action, resources are voice mailboxes, extensions,
announcements, auto attendants, or VoIP numbers within the TalkSwitch VoIP network.
4. If you selected an extension in the first alternative, set up the second alternative.
a) Set the If busy or not answered after list to the number of rings to try the first
alternative. Choices range from 1 to 9.
b) Set the action. Choices are:
•
go to voicemail
•
go to local extension
•
go to remote extension
•
go to ring group
•
play announcement
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
