Testing The E-Mail Server Settings - Talkswitch CT.TS005.003904 User Manual

Testing the e-mail server settings

1. Click Test Account Settings. A window appears, prompting you to save the configuration.
2. Click Save. The system saves the configuration, then the Test Account Settings
window appears.
3. Enter an e-mail address in the Test email address box, and then click Start. The following
window shows a successful result, with each task completed.
If a task fails, the TalkSwitch system is not able to send e-mail messages. Adjust the e-mail
server parameters accordingly:
• If Find outgoing mail server (SMTP) fails, check the SMTP server name in the Outgoing
mail server (SMTP) box.
• If Log onto outgoing mail server (SMTP) fails, check the SMTP server authentication
parameters in the Internet Email Settings window.
4. Ensure the e-mail address has received the test e-mail. Note that the e-mail may have been
routed to a junk or spam folder.
T A L K S W I T C H C O N F I G U R A T I O N 46